The recent TPI Index from TPI highlighted an interesting trend where a few very large Telco-to-Telco contracts--instances where one telecommunications carrier outsources its network operations requirements to another telecommunications service provider--accounted for more than 30 percent of the Broader Market's total contract value (TCV).
Given that in 2008, the..... Read more »
Tags: Asia-Pacific, telecommunications carrier outsource, telecommunications service provider, Outsource, telecommunications, outsourcing, financial, Network, sourcing, industry
You may have been expecting this to be about cultural differences in relation to companies that outsource but it's not. Instead, this is about "when" people decide to outsource.
I have noticed that most people involved in outsourcing decisions fall into two groups.
The first group are those who follow..... Read more »
Tags: TPI, Technology Partners International, BPR, financial analysis, sourcing advisor, strategic thinking, Prudence, Outsource, outsourcing, service provider
We all want to improve the economics of our cost centers, whether we insource or outsource them.
Most of these cost centers follow a price times quantity model ("P x Q"). While the "fun" can be in the "P" dimension, most of the money to be saved lies in..... Read more »
Tags: Dimension, Outsource, Q, P, pricing strategy, outsourcing, cost reduction
News this week might slip under the radar in terms of industry impacts as individual events may not have been game-changing, but they certainly indicate some significant shifts.
The first news this week was of Dell Computer's acquisition of..... Read more »
Tags: Dell Computer Corp., Radar, hardware maker, outsourcing company, outsourcing, China, Hewlett-Packard Co., Electronic Data Systems Corp., sourcing, industry
Reading all the statistics that come out regarding outsourcing has made me wonder if there is any consistency in the usage of the word "outsourcing".
At its simplest and broadest, outsourcing is a relationship where one party acquires services from another. This definition makes no distinction regarding, either the types of..... Read more »
Tags: information technology outsourcing, printing, technique, outsourcing, China, business process, information technology, BPO, food
The adoption of larger-scale (i.e. total contract value of US$25 million or above) BPO (business process outsourcing) deals has struggled to gain permanent traction in the sourcing industry and I've been wondering why.
Theories often put forward include:
Tags: payroll, CRM, theory, arbitrage, service provider, business process, financial, BPO, sourcing
When was the last time your CEO got excited about sourcing?
If you're like many others out there, you probably can't recall the last time that happened, we should stop and wonder why. Some of the reasons likely include:
Tags: Procter & Gamble Co., sourcing strategy, CFO, CIO, COO, outsourcing, CEO, sourcing, strategy, benefit
Did you see the article yesterday in the Asian Wall Street Journal regarding Nanjing and its approach to peddlers?
What intrigued me was not just the approach that Nanjing was taking but more importantly, the fact that they were not ignoring or hiding the issue and instead, tackling it...... Read more »
Tags: Approach, Leadership, China, sourcing
With the 2009 first half results for the sourcing market now out, it's worth digging into them a bit to see what they tell us. The headlines as reported by TPI are:.....
Tags: Market, Asia-Pacific, network service, outsourcing, service provider, China, information technology, Japan, IT services, Network
Why would an outsourcer ever want to offer its clients value-for-money improvement?
Perhaps before we answer that question, we should consider what value-for-money improvement is and what leads to it.
To me, value-for-money improvement means I pay less for the same thing or I pay the same and get more. And most..... Read more »
Tags: Improvement, arbitrage, outsourcing company, profit margin, outsourcing, CPU, PC, revenue, U.S., supplier