Following on from last week's posting, we've seen more merger and acquisition (M&A) activity with TCS acquiring Citigroup's captive business process outsourcing (BPO) operations.
This is a great example of companies..... Read more »
Watching the financial industry events unfold (perhaps snowball is a better word), I started wondering what this could mean for the sourcing industry.
We've certainly seen the reactions of bankruptcy, "fit" firms taking over "weaker ones", layoffs, etc. But, can we consider this through a different lens?
For the weaker firms or..... Read more »
Your perspective can influence the answer.
If I come from a service provider, I might like to tell you that I can do just about anything so you should feel confident to outsource everything to me.
If I'm someone who might lose my position, I might like to tell you that almost..... Read more »
For software buyers, this is a standard question: "Do I buy a standard package or do I do custom development?" The more nuanced version of this question is: "How much do I customize the standard package?"
In the outsourcing world, we're seeing the same sorts of questions being asked. When is..... Read more »
With the Olympics in full swing, there is an interesting parallel between Olympic performance and business performance.
There are always those surprise medallists who seem to have come from nowhere, but the ones that really impress are those who have consistently performed at the top. Whether you consider Michael Phelps, Grant..... Read more »
A short follow-up on last week's post regarding market data for the first half of the year.
Historically a major contributor to the outsourcing market in the Asia-Pacific region, Japan has seen a marked slowdown in the last 12 months with respect to deals with a total contract value of..... Read more »
Just as I did last year, with the first half of the year complete and the market results now available, it's worth considering how things have gone in the Asia-Pacific region. The headlines as reported by TPI are:.....
Do you see lots of BPO happening in the Asia-Pacific region? Before we answer that, what do I mean by BPO?
I mean business process outsourcing, which therefore excludes captive centers and considers only the engagement of third-parties to provide business processing services, excluding IT-related services such as infrastructure..... Read more »
Each day and week, we continue to read about the global challenges people worldwide are facing.
These challenges include:
1. Massive losses and writeoffs in the financial services industry;
2. Increasing inflationary threats; and
3. Soaring energy prices.
What impact can these dislocating events have on the sourcing industry? I would offer a few thoughts...
The..... Read more »
How do you approach managing the finances of an outsourcing transaction?
The approaches I've seen span all the way from the simple "this is my budget, the supplier's fees will have to be within that, regardless of the contract", through to robust management of demand and capacity to support..... Read more »
PROVEN IN BUSINESS
AMD AND HP. Collaborate to provide ease of Management.
HP ProLiant ML110 G5 from $999
Click here for the reliable server that cost as little as a PC.
DBOptimizer
Discover, Diagnose & Optimise poor performing SQL…Fast!
Compare your IT salary
Sign-up for free download of IT salary benchmark report 2008.
Technology for national gains