Would you work for an outsourcer?

On a slightly lighter note this week, I would like to ask one question.

Why would someone want to work for an outsourcer when you:

• Have to deal with unreasonable customers who keep demanding better services at lower prices;


• Get to work in an environment where your boss expects perfection and optimal efficiency; and


• Get blamed if anything goes wrong, even if it had nothing to do with you.

However, you also:

• Get to work for companies that search for and invest in solutions that resolve challenging service delivery problems;


• Get to work with a variety of companies in a range of situations; and


• Might get to travel to or live in different cities/locations.

So, while it may not be an easy job, it can be an enjoyable and rewarding one. If your interests align more closely with the IT industry or business processes like HR and F&A, it might just be the choice for you.

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Michael Rehkopf

Michael has more than 20 years of experience in operations, strategy and sourcing covering all major parts of the globe. He has also worked for Australian, Canadian, German and Japanese companies in both business process outsourcing and IT outsourcing.
Michael's industry experience includes the financial services, manufacturing, telecommunications and travel sectors. He leverages this diverse industry experience and his university background in accounting, IT and his Master of Dispute Resolution, to assist clients in the development of business strategies and the implementation of sourcing strategies. These include the associated evaluation, negotiation and organizational change.
Michael is currently a partner at TPI, the world's oldest and largest sourcing advisory firm. Prior to joining TPI, Michael held leadership positions with Siemens Business Services, OpenPlus International, Mitsubishi Electric and Netron.