Can you outsource too much? (Part 1)

Your perspective can influence the answer.

If I come from a service provider, I might like to tell you that I can do just about anything so you should feel confident to outsource everything to me.

If I'm someone who might lose my position, I might like to tell you that almost..... Read more »

Tags: Outsource, outsourcing, service provider

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Should service be bought standard or custom?

For software buyers, this is a standard question: "Do I buy a standard package or do I do custom development?" The more nuanced version of this question is: "How much do I customize the standard package?"

In the outsourcing world, we're seeing the same sorts of questions being asked. When is..... Read more »

Tags: Question, outsourcing, Software, service provider

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Michael Rehkopf

Michael has more than 20 years of experience in operations, strategy and sourcing covering all major parts of the globe. He has also worked for Australian, Canadian, German and Japanese companies in both business process outsourcing and IT outsourcing.
Michael's industry experience includes the financial services, manufacturing, telecommunications and travel sectors. He leverages this diverse industry experience and his university background in accounting, IT and his Master of Dispute Resolution, to assist clients in the development of business strategies and the implementation of sourcing strategies. These include the associated evaluation, negotiation and organizational change.
Michael is currently a partner at TPI, the world's oldest and largest sourcing advisory firm. Prior to joining TPI, Michael held leadership positions with Siemens Business Services, OpenPlus International, Mitsubishi Electric and Netron.