Reducing value leakage: back to basics

Negotiating a good contract, managing volume reductions and managing service reductions are all important steps in terms of sourcing, especially when times are tough.

However, an area that often gets overlooked is value leakage in existing sourcing relationships. TPI research through its Governance Excellence Program has shown that:.....

Tags: Outsource, outsourcing, Service Management, outsourcing management team, sourcing, performance, team, training

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Michael Rehkopf

Michael has more than 20 years of experience in operations, strategy and sourcing covering all major parts of the globe. He has also worked for Australian, Canadian, German and Japanese companies in both business process outsourcing and IT outsourcing.
Michael's industry experience includes the financial services, manufacturing, telecommunications and travel sectors. He leverages this diverse industry experience and his university background in accounting, IT and his Master of Dispute Resolution, to assist clients in the development of business strategies and the implementation of sourcing strategies. These include the associated evaluation, negotiation and organizational change.
Michael is currently a partner at TPI, the world's oldest and largest sourcing advisory firm. Prior to joining TPI, Michael held leadership positions with Siemens Business Services, OpenPlus International, Mitsubishi Electric and Netron.