Bryan Tan

Tech Legal

By Bryan Tan

Decipher courtroom jargons, stay on the right side of IT law


Software makers to be held more accountable?

Posted in Tech Legal by Bryan Tan on Monday, June 01 2009 10:40 AM

Software companies throughout the world are taking note of moves in Europe to subject software to the same consumer protection standards as other goods, such as cars and home appliances. My firm has just written a written alert on it.

Some of the proposals include making manufacturers legally liable for software code and enforcing the provision of a two-year working guarantee. The proposal does sound attractive--after all, since my toaster is increasingly going to have software in it, shouldn't software be judged on performance like a toaster? My toaster looks the same as when my mom bought hers a quarter of a century ago, but Windows was not even around then.

I think this new legislation, if passed, will cause some major issues:

•  The software industry will never operate the same way. Gone are the days where software could be written in a garage by two guys.
•  Be prepared to see 2009 software being rolled out in 2011 only after extensive testing. This probably means no new games for the next two years.
•  Open source software will cave in over worries over liability.
•  Freeware/shareware will be decimated.
•  Mid-sized companies will opt not to sell in Europe to avoid liability issues.

The Business Software Association has already weighed in with its views. Let's hear from small and open source computer coders on their views about this.





Disclaimer:
Views and opinions expressed in this blog are the author's, and do not necessarily represent those of ZDNet Asia.

Tags: Car, consumer protection, business software, freeware, shareware, Open-source Software, Business Software Association, Software, software company, game

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Talkback 3 comments

Software makers to be held more accountable?
Isn't simple money back guarantee enough? If there is a bug and it can't be fixed in reasonable time, customer can return the good and get his money back. This would have zero impact on anything that is free (as in no cost).
Posted by anonymous on Saturday, June 13 2009 05:28 AM

Software makers to be held more accountable?
As someone who writes blogs that deals with many legal issues and IT. That it is known to all because IT and law are correlated so we need Federal Court Procedures which help to resolve the complexity.
Posted by sumit on Friday, July 03 2009 07:21 PM

Software makers to be held more accountable?
As someone who writes blogs that deals with many legal issues and IT. That it is known to all because IT and law are correlated so we need Federal Court Procedures which help to resolve the complexity.
Posted by sumit on Friday, July 03 2009 07:21 PM

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About the blogger

Bryan Tan

Bryan Tan



Called to the Singapore and English Bars, Bryan Tan has practised in two of Singapore’s largest law firms and an international law firm. Bryan led many industry firsts including the first mass e-mail defamation case in the world, Singapore’s first publicised telecoms competition dispute, a pan-Asian co-branded travel portal, the first privately-funded cable landing project in Singapore and the world's first registrar-level domain name dispute. His areas of practice include information technology, telecommunications, biotechnology and bioinformatics, Chinese intellectual property, entertainment law and corporate work. He is also an author of Halsbury's Laws of Malaysia: E-Commerce. He also co-wrote the Singapore chapter of 'Digital Evidence' with Prof. Daniel Seng and is writing Halsbury's Laws of Singapore: E-Commerce.

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