Publisher's description of SimpleHelp

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From SimpleHelp:

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your Web site. Your technicians then choose and help as they like. Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth in the background.

• VPN-X
• TeamViewer
• Nexus Concepts Desktop Share