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Software


Beyond CRM: How to improve customer interactions

perspective Customers have much more power these days, so why do so many companies fail to build a proper strategy to engage them and win their loyalty? An analyst points out what needs to be done.

Wednesday, October 14 2009 07:14 PM

Find more stories in: Enterprise resource planning (ERP), Customer resource management (CRM), Social Networking, Customer Loyalty, Communication, CRM, Tool, competitive advantage, Quocirca, Customer

Why cloud turbulence will leave users unruffled

perspective Cloud computing may result in upheaval, but not necessarily for developers or users, says Lori MacVittie.

Wednesday, October 14 2009 04:53 PM

Find more stories in: Cloud computing, Data centers, Information Technology, Lori MacVittie, MacVittie, IP, IP Address, Consumer, Cloud computing, Server

Why Windows 7 should be free in China

commentary Microsoft hasn't won the war on piracy in China, so why not strike before Google and produce a free OS closely aligned to its digital products and services?

Friday, September 18 2009 10:56 AM

Find more stories in: Microsoft Windows, Open source, Cloud Computing, Microsoft Windows 7, Baidu.com Inc., Microsoft Windows, China, Income, Open source

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Software Reviews

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CIO Vision Series

  • Dr. Low Cheng Ooi  |  SingHealth

    Video thumbnail

    CIO 1-1 SingHealth's Dr. Low Cheng Ooi shares his views on how IT and healthcare are colliding to bring forth the future of medicine for patients and practitioners.

Insight Special Reports

    Country Report

  • Singapore

    Singapore
    Techno push for Asia's Lion


  • India

    India
    Where tech means equality and growth


  • China

    China
    IT firing up the dragon


  • SMB Guide

  • An SMB Handbook II

    An SMB Handbook II
    Helping the small run like the big




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