Software
Beyond CRM: How to improve customer interactions
perspective Customers have much more power these days, so why do so many companies fail to build a proper strategy to engage them and win their loyalty? An analyst points out what needs to be done.
Find more stories in: Enterprise resource planning (ERP), Customer resource management (CRM), Social Networking, Customer Loyalty, Communication, CRM, Tool, competitive advantage, Quocirca, Customer
Why cloud turbulence will leave users unruffled
perspective Cloud computing may result in upheaval, but not necessarily for developers or users, says Lori MacVittie.
Find more stories in: Cloud computing, Data centers, Information Technology, Lori MacVittie, MacVittie, IP, IP Address, Consumer, Cloud computing, Server
Why Windows 7 should be free in China
commentary Microsoft hasn't won the war on piracy in China, so why not strike before Google and produce a free OS closely aligned to its digital products and services?
Find more stories in: Microsoft Windows, Open source, Cloud Computing, Microsoft Windows 7, Baidu.com Inc., Microsoft Windows, China, Income, Open source
Software Reviews
CIO Vision Series
Dr. Low Cheng Ooi | SingHealth
CIO 1-1 SingHealth's Dr. Low Cheng Ooi shares his views on how IT and healthcare are colliding to bring forth the future of medicine for patients and practitioners.
Insight Special Reports
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Healthcare
IT shot for good health
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Logistics & Manufacturing
Tech for the supply chain
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Financial Services
Banking on technology assets
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Open Source
Software freedom for business gains
Industry Watch
Technology Spotlight
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Singapore
Techno push for Asia's Lion
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India
Where tech means equality and growth
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China
IT firing up the dragon
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An SMB Handbook II
Helping the small run like the big











