Don Cooper-Williams, executive director, Asia-Pacific, SAS
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| Maximizing organizational performance ahead of the competition will continue to be a top priority for business leaders in the Asia-Pacific region. | ||
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Q: What was the biggest thing that affected SAS in 2008?
For SAS, one positive shift in our industry was the removal of several stand-alone competitors, who were bought out and absorbed into larger companies.
Like all vendors, the effect from the global situations saw some of the customers take a cautious view of last quarter expenditure, and delaying some purchases in those countries where the culture tends to be slightly more pessimistic.
The biggest challenge facing IT departments is...
Consolidation, reduced spending capability and demand on delivering business value to the rest of the organization. Information is doubling faster than ever; change is more complex, and markets are volatile. Maximizing organizational performance ahead of the competition will continue to be a top priority for business leaders in the Asia-Pacific region, and IT decision makers will need to deliver to the business greater agility as the market changes continue to unfold.
In particular, IT management, especially those in the banking, financial services and insurance (BFSI) world, will face increased pressure from CFOs with respect to procurement and modernization plans that will be delayed due to shrinking budgets. They will be expected to maximize efficiency through infrastructure re-evaluation and process improvements.
Moreover, recruitment will be curtailed and management will need at redeploying current staff and address questions on the value of outsourced services. There will also be continued emphasis on the rationalization of vendors, software license audits, consolidation of departmental application environments, and at the same time, the need to deliver better services.
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