Jonathan Yeo, managing director, North East Asia and South Asia
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| 2009 will see IT departments go under more scrutiny with regard to any IT spend. | ||
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Q: What was the biggest thing which affected your company in 2008?
The second half of 2008 when the financial crisis hit, business slowed as customers deferred purchases. The ensuing tightening of credit had also affected some customer purchases. We were also affected by currency movements in the Singapore dollar and other Asian currencies as we reported our business in U.S. dollars.
However, we believe that 2009 will continue to present opportunities for us. Government budgets and spending will likely continue to be strong, so the public sector will be a key focus for us. On our enterprise business, many customers will look at, and accelerate initiatives on cutting costs. This will be good for our "Managed Print Services" business, which provides opportunities for our customers to save cost.
To help SMBs in this challenging business environment, we will offer them some choices of acquisition such as through leasing or utility pricing, so they may opt for capital or operating expenditure, depending on customer preferences.
What will be some challenges facing IT departments in 2009?
While IT departments are constantly challenged to help their organizations achieve their business goals with minimal IT costs, we believe 2009 will see such departments go under more scrutiny with regard to any IT spend.
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