Darryl Dickens, head of marketing, Asia-Pacific and Japan, HP Software and Solutions
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| Now, you add in all the volatility the business is facing and in turn the changes to budgets, project and portfolio changes, modifications to services, and IT has an increasingly tough challenge in 2009. | ||
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Q: What was the biggest thing that affected your company last year?
The continued build-out internally, as well as external acquisitions (such as EDS) have significantly changed the size of our software and solutions business. If you look at the overall change in terms of HP Software and Solutions from 2008 to 2009, we grew at a global level by 20 percent to surpass US$3 billion in revenue, and this is a tripling of overall revenue in four years.
Asia-Pacific and Japan was a strong contributor to this growth and build-out, so we are significantly larger than only one year ago.
Will it be business as usual in light of the recession?
It is never business as usual, as business is never static. If you believe straight-line projections then you will eventually be disappointed.
As we look at the current environment, there are some areas that we will emphasize due to the strategic fit and need for these. For example, our IT Management software is available as a SaaS offering. This is an important option to have available to customers right now due the speed of deployment, cost efficiencies and risk mitigation that a SaaS offering can deliver.
The biggest challenge facing IT departments is...
...being able to truly deliver on an aligned business and IT vision, which means transparency and control over change requests, projects and overall portfolio, and on an ongoing basis measure and deliver this from a top-down, business service perspective.
Managing change across the entire lifecycle was already a big challenge due to the increasing complexity of the IT environment and the sheer volume of change facing the IT team--everything from swapping a server, putting in a patch for an application, modifying a service, or major application deployment.
Now, you add in all the volatility the business is facing and in turn the changes to budgets, project and portfolio changes, modifications to services, and IT has an increasingly tough challenge in 2009.
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