Chip Salyards, vice president, BMC Software Asia-Pacific
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| Investment in management tools such as business service management, is expected to continue throughout the region. | ||
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Q: What was the biggest thing that affected your job last year?
The challenge in 2008 was obviously dealing with the financial changes and constraints of the macroeconomic environment. Many things changed very quickly, including the needs and demands upon IT professionals. Fully understanding the ramifications of those challenges and the shifting priorities of business and IT professionals was difficult given the continued state of flux and uncertainty that surrounded the market.
In the past few months, we've gained some clarity on technologies that will and will not be viable in the coming year. Investment in management tools such as business service management, is expected to continue throughout the region.
What technology innovation or product are you looking forward to next year?
We believe that one of the breakthrough technologies for us in 2009 will be service automation. Useful in physical and virtual environments, the efficiencies that it provides and the ease with which many labor-intensive tasks it can aide with is what organizations are going to turn to as budgets and IT staffs grow smaller.
Adoption has taken off already in the United States and EMEA (Europe, the Middle East and Africa) and we are starting to see some of the major players make moves in the Asia-Pacific region as well.
Will it be business as usual in light of the recession?
There are many studies that show that IT spending is going to decline in the coming year, particularly in areas like hardware. The outlook is much brighter for software and management offerings.
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