Freight Company Drives Service With Business Intelligence Solution From Microsoft

Overview

National Fast Freight is a Canadian transportation and logistics company that specializes in freight consolidation. National Fast Freight's data management system provided the team with paper-based reports on a daily basis but did not allow employees to cross-reference current information on shipping prices, load status, or customer sales in real time, all critical business indicators required in the day-to-day decision-making process. National Fast Freight enlisted the help of Microsoft Gold Certified Partner GHI Technologies to develop a Business Intelligence (BI) solution that would meet its organizational requirements. Following the rollout of the Microsoft - based BI solution, National Fast Freight has improved customer service, increased understanding of its business processes, and improved operating efficiencies companywide.