How SAP Education Is Playing a Key Role in Helping Royal Mail Group Manage Its Business More Effectively

Overview

In its quest to become more efficient and competitive, the Royal Mail Group embarked on a major SAP implementation in 2001, completing the successful roll-out of SAP R/3 across 18 business units and over 10,000 users. Having standardised and merged the organisation's internal processes and moved all legacy systems on to a single consistent platform, the next phase of development is well underway - the enhancement of the decision support capabilities to help Royal Mail Group manage its business more effectively. The ongoing SDS (Strategic and Decision Support) project - which comprises major SAP SEM and SAP BW implementations - is already delivering significant benefits to the business, and SAP education has been a crucial success factor.