From Tactical to Strategic: Redefining the Role of the Chief Human Capital Officer

Overview

An organization's people represent a significant component of its total value - and an equally significant component of its costs. Yet few organizations manage this enormous and essential asset in a truly strategic way. Human Resources (HR) departments have traditionally been mired in operational activities and viewed solely as a tactical support function. Chief Human Capital Officers (CHCOs) are taking action to change that, looking for ways to perform more strategically as part of the executive team and as a critical partner with business managers. When the stock market values a company at several times the book value of its inventory and physical plant, it is acknowledging the value of intellectual capital.