Process Understanding in Manufacturing and Service: Transforming Process, Product and Service Data Into Business Intelligence

Overview

For years, manufacturing and supply chain organizations have focused on developing products and services and streamlining processes to optimize resources and minimize waste. Those goals are still valid - even vital - but today's competitive global markets demand even more. It's no longer enough to have lean production processes and meet customer demands. Now one must also predict future growth and demand in dynamic global arenas where change is continuous, and adaptation is a way of life. In the quest for the required levels of agility and insight, manufacturing and service organizations are certainly not lacking for data. In fact, they are drowning in it. It's on shop floor PCs, workstations and PDAs.