Newcastle Building Society Protects Customer Data With Centralized Security and Retention Management

Overview

Newcastle wanted to protect the confidentiality, security, and integrity of customers' financial information that is shared with third-parties such as solicitors, valuers, government agencies, and the judiciary and enforce audit trail for sensitive data, even when used within applications, and authenticate sender and receiver identity. The challenge was to use internationally recognized industry standards to encrypt documents and ensure compliance with the Data Protection Act and avoid interference with normal workflows, both internally and within partner organizations, while sharing sensitive data. Newcastle implemented Oracle Information Rights Management to control access to and track policy documents, deeds, and financial statements both internally and beyond the firewall.