Best Practices for SAS Business Intelligence Administrators: Using the Configuration Troubleshooter to Keep SAS Solutions and SAS BI Applications Running Smoothly

Overview

There is a tool that will help pinpoint access problems, check that security has been implemented correctly, debug WebDAV configuration issues, monitor the health of the Web application server, and more for one's SAS Business Intelligence installation. It will even allow one to create checks of their own, comparing configuration files to standards that one defines. This tool is the Configuration Troubleshooter, and it is invaluable for creating and maintaining a smooth-running BI environment. This presentation will teach how to use the Configuration Troubleshooter for maintenance and troubleshooting. Using case studies collected from SAS Technical Support, the paper will step through the process of problem discovery, investigation, and resolution using this tool.