Best-Practice Automation of Invoice Delivery from ERP Systems: Keeping Customers Satisfied, While Making the Move

Overview

Virtually all businesses running enterprise resource planning (ERP) solutions want to move to electronic delivery of customer invoices and proof of delivery documents. The advantages of e-invoicing are clear: It's faster, less expensive and more reliable, and it takes the inefficiency of paper out of the process. And by increasing the speed and accuracy of billing through document automation, organizations can collect cash faster because invoices are delivered sooner.

IT analyst research has found that the average U.S. company can save millions of dollars annually by sending invoices electronically. Beyond cost reduction, businesses want to increase billing process efficiency and improve customer satisfaction. The percentage of electronically delivered business-to-business invoices is rapidly increasing as companies seek additional ROI from ERP solutions.