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Format: PDF

Date: 01/09/2009


Persona-Based BPM: Filling in the Missing Links in Process Management

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Overview

BMP can be transformational but far too often it is not because there are missing links in the common approach to process that limits results for the majority of initiatives. This whitepaper shows how to fill in the missing links by addressing the personal perspectives of the people involved in the BPM process.



See also: Enterprise Planning, Workflow Management, Data Tools