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 TitleDate AddedCompany
whitepaper Streamlining Publication Production Processes at Reed Business Information France2008-11-01 Mark Logic
  As a subsidiary of Reed Elsevier, Reed Business Information (RBI) provides business professionals across five continents unrivaled access to a wide range of communication and information channels. Although RBI France's main technical challenge was in transforming content back and forth from XML, its solution requirements did not end simply at a database that could handle XML. It needed to be a fully realized enterprise content management system leveraging a single centralized XML repository as the main content source for all publishing operations. RBI France deployed MarkLogic Server for its solution. After the pilot project was completed, RBI France conducted 3-4 months of analysis to measure its success.

Tags: Application Servers, XML		   
whitepaper Ikanos Communications Inc. Minimizes Time to Market and Achieves Sarbanes-Oxley Compliance2008-11-01 Oracle
  Ikanos Communications, Inc. wanted to minimize time-to-market for products and gain information systems that support the niche semiconductor industry with flexible processes. The challenge was to meet Sarbanes-Oxley (SOX) compliance in time for the company's initial public offering, in just 90 days. Ikanos Communications implemented Oracle E-Business Suite On Demand to bring data together from various sources to enable the company to minimize time-to-market and ensure financial transparency and achieved SOX compliance with Oracle Financials in just 90 days with the initial phase of the implementation.

Tags: ERP, Security Management		   
whitepaper Alfresco Software Case Study: Swansea Housing Association2008-11-01 Alfresco Software
  Swansea Housing Association (SHA) is a non-profit organization set up in 1978 which provides homes in the Swansea and Neath Port Talbot areas for a wide variety of people of different age groups, many with different needs and accommodation preferences. Swansea Housing Association was looking for a solution that would give them a flexible yet secure platform to organize their project content. They needed to be able to set up new project templates quickly and easily without incurring costly consulting man-hours and unnecessary project delays. Swansea Housing Association chose Alfresco for the experience of their team 15 years of experience in document management - together with the support of Alfresco business partners Aarden Ringcroft and Rivet Logic Corp.

Tags: Document Management, Web Content Management		   
whitepaper Convergys Case Study: American Savings Bank2008-10-31 Convergys
  Serving the islands since 1925, the American Savings Bank is now Hawaii's third-largest financial institution, providing full-service consumer and commercial banking through 68 branches and nearly 170 automated teller machines. The Bank looked hard for a system that would be easy to use, that reflected the local Hawaiian culture, and that was fully tested and refined before it was deployed. American Savings Bank had previously relied on Intervoice for its IVR systems. After researching the industry's most advanced voice automation solutions, the bank customized, tested and deployed a speech application driven by Intervoice and running in a Cisco IP environment.

Tags: Call Center - Contact, Voice Recognition		   
whitepaper Intel Core2 Duo Processor Primes Digital Video Surveillance Applications With Greater Computing Capabilities2008-10-30 Intel
  Video surveillance today is moving rapidly towards digital systems employing intelligent networked solutions and Hangzhou Hikvision Digital Technology Co., Ltd. knows this well. With the rapid development of digital video surveillance applications, Hikvision has seen demand for video surveillance applications become more diverse and sophisticated. To keep up with this trend, Hikvision relies on continual innovation to strengthen its product offerings and has since developed Intel microarchitecture-based digital video surveillance solutions to meet market demands. Using the robust performance capabilities of Intel Core2 Duo processor in video data compression to realize multi-channel video surveillance on a single computer, Hikvision is able to simplify its overall solution system structure in the development of intelligent digital video surveillance applications.

Tags: Processors		   
whitepaper Case Study: GHS Data Management Improving Data Protection and Storage Reliability for Critical Databases2008-01-21 Dell EqualLogic
  Discover how a healthcare management company met the challenge of improving data protection and storage reliability for its critical databases. This case study examines how GHS Data Management implemented an iSCSI SAN solution into its data center to provide scalable growth and comprehensive data protection with replication, application-aware snapshots.

Tags: Back-up, Storage Management, Database Management, Business Intelligence - Data Warehousing		   
whitepaper Leon Berard Medical Center Increases Transcription Productivity With WinScribe2008-10-28 WinScribe
  Following the reorganization of Leon Berard's services, doctors were located as far as 500 meters from their secretaries. The transfer of tapes had become difficult, and this situation created delays in the transcription of medical reports and letters. Leon Berard needed to resolve this issue without compromising their quality of healthcare and their staff's needs. With this in mind, they decided to examine digital dictation solutions. Leon Berard deployed WinScribe Digital Dictation which eliminated the problem of physical transfer of tapes, and this has also led to a more balanced workload across secretaries.

Tags: Groupware - Workflow		   
whitepaper Telecom Company Uses Virtual Machines to Speed New-Service Rollout and Reduce Costs2008-10-27 Microsoft
  Czech telecommunications company Telefonica O2 faces intense competition and rapid market growth. To speed the rollout of new services, the company is using the Windows Server 2008 operating system with Hyper-V technology to accelerate server deployment, reduce operational costs, provide nonstop application availability, and improve server utilization. Telefonica O2 can now quickly create new services needed to grow the business.

Tags: Windows Server 2008, Virtualization		   
whitepaper University Uses Hosted Collaboration Solution to Enhance Learning, Build Community2008-10-27 Microsoft
  St. John's University wanted to implement a communication and collaboration system capable of meeting the needs of its students' digital lifestyles. The University replaced its Unix-based e-mail solution for students with Microsoft Live@edu. Through this free, hosted service, students get the e-mail, storage, messaging, and collaboration tools they expect, and St. John's advances its goal of strengthening its global academic community.

Tags: Collaboration Tools, Collaborative Web		   
whitepaper Case Study: Choosing a Help Desk Solution at Franklin-McKinley School District2006-05-01 SchoolDude.com
  Franklin-McKinley School District (San Jose, CA) used to manage IT incidents and help requests on paper, then moved to spreadsheets. They tried a monolithic help desk, but users complained that it was too complicated, so they dropped it after just 4 months. Sound familiar? Download this case study to learn how their team of 4 IT support staff is now able to:
  • Effectively support over 2000 computers & 2000 peripherals
  • Resolve IT incidents much faster, improving customer service
  • Generate comprehensive incident status reports and improve accountability
  • Increase IT team efficiency and reduce IT costs


Tags: Infrastructure Management, Customer Support Services, Database Management, IT Reliability		   


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