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 TitleDate AddedCompany
whitepaper The new information agenda:Do you have one?2009-11-09 IBM
  The lack of trusted information — information that is accurate, timely and relevant— is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed organizational information fiefdoms to the design and deployment of an enterprisewide information infrastructure is required.

Tags: Data Infrastructure, Data Infrastructure, Data Infrastructure, Homeland Security		   
whitepaper Business Analytics and Optimization for the Intelligent Enterprise2009-11-09 IBM
  Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information. They recognize that new analytics, coupled with advanced business process management capabilities, signal a major opportunity to close gaps and create new business advantage. Those who have the vision to apply new approaches are building intelligent enterprises and will be ready to outperform their peers.

Tags: Enterprise Planning, Data Tools, Data Tools, IT Budgeting		   
whitepaper The Journey Along an Information-Led Transformation2009-11-09 IBM
  A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable growth, cost take out and proactive risk management. However, despite the tremendous growth in information, most organizations are operating with significant blind spots and are trapped within application-bound silos. Learn how ro untap your Information resources with IBM.

Tags: Data Tools, Data Tools, IT Budgeting		   
whitepaper Best Practices for Translating Customer Satisfaction into Revenue2009-11-06 Citrix Online
  Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.

Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting		   
whitepaper Support Strategies: Customer Experience Management2009-11-06 Citrix Online
  Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point. This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction. Download the white paper to learn: • Why customer experience is the next frontier for support centers • How to strategically create and strengthen customer relationships • Tips for increasing your focus on customer needs

Tags: Business Functions, Data Tools, IT Budgeting, IT Budgeting		   
whitepaper On-Demand Webcast: The New World of SharePoint Administration2009-11-05 Quest Software
  Get the insight you need to prepare for SharePoint 2010 in this Quest Software on-demand webcast. Joel Oleson, senior architect and SharePoint expert, takes you inside the life of a SharePoint 2010 administrator to learn about its "new world." Discover how the redesigned central admin, health rules and throttles and quick recovery will affect you.

Don't wait for SharePoint 2010 be released! Get a head start - see how to take advantage of its new and powerful management features. Watch this on-demand webcast today.

Tags: Intrusion - Tampering, Security Administration, Internet and Web, Office Suites		   
whitepaper Solution Brief: Dell Equalogic PS Series Can Offer Robust, High-Availability Infrastructure for Microsoft's 2008 R2 HYPER-V2009-11-04 Dell EqualLogic
  Virtualization has become a popular IT strategy for enhancing hardware utilization, helping organizations decrease power, cooling, and data center footprint costs, and enhance the flexibility of IT. While virtualization can offer a wide range of IT benefits, running multiple applications on each physical server can place availability at risk. If a physical server fails, all the virtualized applications running on that server could become unavailable. Even temporary downtime can impair worker productivity and jeopardize revenue.

Tags: Data Infrastructure, Server Platforms - OS, IT Infrastructure, Server Hardware		   
whitepaper Power Solutions Article:  A Smart Path to Virtualization2009-11-04 Dell EqualLogic
  As server virtualization continues to transform the data center, enterprises have some critical decisions to make. How will they migrate to a fully virtualized environment? How should the IT infrastructure be configured for maximum business benefit? Dell is partnering with other industry leaders to build a flexible, industry-standard approach that helps simplify the transition.

Tags: Software Development Tools, Data Infrastructure, IT Infrastructure, Server Hardware		   
whitepaper Technical Report:  Deploying Microsoft Hyper-V with PS Series Arrays2009-11-04 Dell EqualLogic
  Server virtualization is a common practice is today's data centers for server consolidation, power reduction, rapid provisioning, high availability, and data protection. All of these reasons lead to lower data center costs and TCO. Virtual servers together with intelligent virtual storage increase the chances for successful deployments of virtual data centers.

Tags: Software Development Tools, Data Infrastructure, IT Infrastructure, Server Hardware		   
whitepaper Solutions Brief:  Dell EqualLogic PS Series and Microsoft WS2008 Hyper-V:  Enabling The Next Generation Virtualized Data Center2009-11-04 Dell EqualLogic
  Server virtualization is one of the most significant technology trends in IT environments today, and a key enabler of the next generation virtualized data center. Server virtualization relies on hypervisors to provide the abstraction layer between the operating systems and the physical hardware, allowing IT administrators the ability to consolidate server capacity, increase hardware utilization, and optimize their infrastructure all while improving service levels and network security.

Tags: Software Development Tools, Data Infrastructure, IT Infrastructure, Server Hardware