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 TitleDate AddedCompany
whitepaper An Asian Financial Services Powerhouse Looks to IBM for an Information Management Solution Designed to Help Enhance Customer Care and Track Business Trends and Opportunities2008-01-01 IBM
  Customer care is a major differentiator in the highly competitive banking industry, and with hundreds of branches and multiple customer communications formats, providing a quick response can be a challenge. In addition, many organizations fail to leverage the customer information generated through such communications to seek out new business opportunities. IBM researchers worked to devise a first-of-a-kind, end-to-end solution for the client using two new information management tools designed to help enhance customer satisfaction and identify new business opportunities. SCORE (Symbiotic Content Oriented Information Retrieval) and EROCS (Entity RecOgnition in the Context of Structured data) automatically combine structured and unstructured data to help provide organizations with contextual and actionable insights that can help inform the decision-making process.

Tags: Customer Support Services		   
whitepaper A Pharmaceutical Company Uses IBM's Business Insights Workbench to Mine Vast Stores of Structured and Unstructured Data2008-01-01 IBM
  The challenge was daunting: In the public domain alone, the U.S. Patent and Trademark Office database contains more than 7.9 million full text and drawings of U.S. patents since 1976 and full-page images since 1790. In addition, Medline, an indexing service for research in medicine and related fields provided by the U.S. National Library of Medicine, contains nearly 15 million citations and abstracts in the life sciences and biomedical fields. The solution was developed using the IBM Business Insights Workbench (BIW), which uses WebSphere Information Integrator OmniFind technology for full-text search and content extraction. BIW's capabilities explore vast stores of both structured and unstructured data.

Tags: Database Management		   
whitepaper How Cisco IT Achieves Consolidation and Standardization in the Data Center2007-12-18 Cisco Systems
  The need to manage and build isolated islands for each application cost Cisco IT too much in resources and flexibility, and a solution was required. Underutilization of resources is a major factor in high TCO. Like many enterprises, Cisco is challenged to control the costs and improve the inefficiencies of maintaining a number of nonstandard, siloed business application environments. Cisco is undertaking a radical data center redesign with the goal of creating a single high-performance computer-processing environment powering a wide range of applications and services, including security, application optimization, and management. Although the data center has not yet been fully realized, the foundational technologies are being established on the way toward complete decentralization, virtualization, and dynamic provisioning.

Tags: ROI - TCO, Virtualization		   
whitepaper Getting Mission-Critical Systems Back Up - Fast - With Symantec and OFM Computer System2007-12-13 Symantec
  At Farmington Country Club, consistent, exceptional service is key to the club's continued success. Technology - in everything from setting computerized tee times, responding to member requests made by email, or tracking member purchases in a cash-free environment - is essential to providing that service. So, Information Technology Manager, Curtis Kidd uses Backup Exec System Recovery to create snapshots of the club's servers whenever performing an upgrade or other change. That strategy made all the difference when a recent SMTP gateway upgrade crashed the club's server - twice. A snapshot taken before the upgraded software was loaded allowed the club to restore its new server to use in less than five minutes, instead of the 4-5 hours that would have been needed to reconfigure the server.

Tags: Email, Gateways - Hubs		   
whitepaper Protecting Customer Information at Fast-Growing Bank With Symantec Security and Data Protection Solutions2007-12-12 Symantec
  Having brought four community banks together under one holding company, the 300-employee Bank of Choice faced the task of consolidating systems while protecting and securing customer data. The firm developed a strategic relationship with Symantec and its business partner Advanced Internet Security, Inc., to implement solutions for data protection, endpoint security, and systems management. These solutions have resulted in a reduction of security threats, efficient backup of data, quick provisioning of employee desktops and annual staff time savings of 8,600 hours or $245,000.

Tags: Network Security, Data Recovery - Security		   
whitepaper Making Data Security a Top Priority for Leading IT Provider to the Airline Industry2007-12-06 Symantec
  A new backup system for more than 380 servers? Anyone wanting to introduce such a system for a financial services provider needs, above all, experience, discipline, and accurate time management. The project managers at Lufthansa Systems and Symantec Corporation were able to contribute all this and were able to ensure together that, as part of the migration project for DekaBank, Veritas NetBackup software from Symantec could go into successful operation as planned. It is a solution of which Curt Borschel, the head of enterprise storage management at Lufthansa Systems, is confident about: he uses it for all his customers.

Tags: Storage Management, Data Recovery - Security		   
whitepaper Conducting e-Discovery 80 Percent Faster Helps Australian Investigators Uphold the Law, Reduce Storage Costs and Increase Data Protection With Symantec2007-12-04 Symantec
  Facing a growing number of increasingly complex cases, Australia Federal Police (AFP) needed a better way to manage, store, and search email and file system information. Microsoft Exchange backups, search, and recovery were too slow and PST files, used for archiving email, posed too many risks. While evaluating software archiving options, AFP brought Symantec onto the case. Results include the ability to conduct 80 percent faster email discovery, a 96 percent reduction in Microsoft Exchange backup times, and a 92 percent reduction in email recovery times.

Tags: Data Recovery - Security, Email		   
whitepaper Computational Power of Sun Compute Grid Helps Researchers Uncover New Ways to Treat Diseases2007-12-01 Sun Microsystems
  One of the largest academic medical centers in the United States and a leader in clinical research, Cedars-Sinai Medical Center has made advances in healthcare that have impacted hundreds of thousands of lives. The company challenge was to analyze vast amount of proteomic data from patient blood samples to minimize the amount of time required to crunch data and discover correlations among highly complex data sets. They wanted to maximize use of limited data center floor space; and minimize energy costs. A Sun Grid Rack System for High Performance Computing, comprised of 400 Sun Fire X2100 servers, was integrated by the Sun Customer Ready Systems program.

Tags: High Performance Computing		   
whitepaper Sun Storage Consolidation and Virtualization Solution Boosts Performance, Lowers TCO2007-12-01 Sun Microsystems
  KnowledgeBase Marketing provides information and database marketing solutions that enable companies to acquire and manage profitable customer relationships across traditional and Web-based contact points. The company's challenge was to provide cost-effective storage for data growing at more than 35% per year to improve storage utilization and management. They wanted to reduce storage administration and maintenance costs and move data center from Houston to Dallas. Following a storage assessment performed by Sun Professional Services, KnowledgeBase Marketing consolidated multiple storage platforms and implemented an Information Lifecycle Management (ILM)/storage virtualization strategy to improve its storage utilization and reduce TCO. As a follow-on project, Sun helped the customer move its data center from Houston to Dallas, Texas, and refresh its mainframe environment.

Tags: ROI - TCO, Server Consolidation		   
whitepaper Busy Airport Becomes an Agile, Secure, Unified Enterprise With Sun Portal and Communication Products2007-12-01 Sun Microsystems
  Athens International Airport has established a reputation as one of the most efficiently run airports in the world. Handling around 1.2 million passengers a month, the airport depends on state-of-the-art technology to ensure safe, efficient operations. The company wanted to improve airport communication and information access; cut data center costs and time to deploy applications; and also provide user authentication and single sign-on for increased data protection. They deployed sun's portal-based access to financial applications, flight information and other business-critical applications as well as e-mail, calendaring and instant messaging with single sign-on and user authentication.

Tags: Data Recovery - Security