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Title Date Added Company

Optician Enhances Customer Satisfaction With New Business Intelligence Solution 2007-01-01 01:00:30 Microsoft

One of the leading British opticians, Dollond & Aitchison (D&A), operates in an increasingly competitive market. To ensure customer satisfaction and retain existing clients, it worked with a legacy Business Intelligence (BI) Query and Reporting solution. This provided analysis of business data, but was slow and not user-friendly when detailed business analysis was required. Many business processes were handled manually, increasing workloads and incidences of human error. To address these issues, and provide accurate, timely management information, the company deployed a new BI infrastructure based on Microsoft SQL Server 2000 and ProClarity Analytics.

Republic Polytechnic in Singapore Upgrades Database to Support Problem-Based Learning 2007-01-01 01:00:30 Microsoft

Republic Polytechnic of Singapore is a new and unique higher education institution dedicated to delivering Problem-Based Learning (PBL) to students in a paperless environment. A rapid increase to 3,700 students was causing its IT infrastructure to experience high database usage spikes. The Polytechnic worked with Microsoft Services on a proof of concept to upgrade its database to Microsoft SQL Server 2005, using the Microsoft Visual Studio 2005 development system. It is taking advantage of the 64-bit capacity in SQL Server 2005 to split the database into multiple servers and ease any load problems. Faster transaction times now mean students and staff no longer experience sluggish performance at critical times, such as during the online understanding test.

Forensic Expert Tackles Mobile Phone Fraud and Theft 2007-01-01 01:00:30 Microsoft

Forensic Pathways provides specialist products and services to the forensic, business intelligence, and knowledge-management industries. Recently it targeted mobile phone fraud with a fully automated solution for assessing claims of stolen, damaged, or lost mobile phones. Using sophisticated data-analysis techniques, the Maverick Service was launched based on the data management and integrated business intelligence tools provided by Microsoft SQL Server 2005. The ground-breaking online resource offers a state-of-the-art method of identifying bogus claims. Designed to cut fraud and reduce costs, the new service had to be adaptable, reliable, and delivered promptly to an expectant market.

Germany's TUEV NORD Deploys SQL Server 2005 for 2-Terabyte SAP Business Warehouse 2007-01-01 01:00:30 Microsoft

Germany's TUEV NORD Group, one of that countries largest technical service providers, offers a wide range of consulting, testing, and servicing activities with its Systems, Mobility, Certification, Energy and Systems Engineering, Academy and International Divisions. After a merger with Rheinisch-westfalisch, the company anticipates doubling its 2 terabyte SAP Business Warehouse (BW) by the end of 2006. The TUEV NORD Group needed to replace its 32-bit system with a 64-bit solution. The company upgraded its database supporting the SAP BW to Microsoft SQL Server 2005 Enterprise Edition. Upon completion of testing SAP BW on 64-bit architecture, the TUEV NORD Group will deploy the 64-bit version of SQL Server 2005.

Freight Company Drives Service With Business Intelligence Solution From Microsoft 2007-01-01 01:00:30 Microsoft

National Fast Freight is a Canadian transportation and logistics company that specializes in freight consolidation. National Fast Freight's data management system provided the team with paper-based reports on a daily basis but did not allow employees to cross-reference current information on shipping prices, load status, or customer sales in real time, all critical business indicators required in the day-to-day decision-making process. National Fast Freight enlisted the help of Microsoft Gold Certified Partner GHI Technologies to develop a Business Intelligence (BI) solution that would meet its organizational requirements. Following the rollout of the Microsoft - based BI solution, National Fast Freight has improved customer service, increased understanding of its business processes, and improved operating efficiencies companywide.

New Business Intelligence Solution Reduces Customer Churn by 25 to 30 Percent 2007-01-01 01:00:30 Microsoft

French heating and hot water system specialist e.l.m. leblanc historically managed its operational and customer data with a number of databases and analysis tools. This infrastructure could not effectively integrate data from across the entire business. As a result, it was difficult to understand the causes of lost business or 'Customer churn' effectively. To address this issue, and enhance customer loyalty, the company deployed a new business intelligence infrastructure based on the Microsoft SQL Server 2005 database infrastructure. This provides tools for high-performance data analysis and reporting. It will enable e.l.m. leblanc to enhance customer service and launch targeted marketing campaigns.

Nutrition Specialist Centralizes Reporting for Enhanced Operational Efficiency 2007-01-01 01:00:30 Microsoft

Leading European baby food and nutritional product provider Royal Numico reorganized its corporate structure in 2004. However, with a range of financial and accounting applications in place, it could no longer create timely, accurate reports on corporate performance. To address this issue, the company decided to deploy a new, centralized software infrastructure based on OutlookSoft Corporate Performance Management and the Microsoft SQL Server 2000 database. The new system, which was deployed with support from IBM, delivers fast, accurate financial reporting, offers compliance with International Financial Reporting Standards, and supports local accounting, currency, and taxation requirements.

SQL Server 2005 Gives Microsoft IT FeedStore Group Enterprise-Grade ETL and Encryption 2007-01-01 01:00:30 Microsoft

When managers at Microsoft Corporation need information, they turn to a repository called FeedStore. As the largest software company in the world, with revenues exceeding U.S.$34 billion, Microsoft has critical need for the 2-terabyte FeedStore database. FeedStore, which pulls data from 39 internal sources and feeds some 500 subscribing applications, was running flawlessly on Microsoft SQL Server 2000 Enterprise Edition. But the company upgraded to SQL Server 2005 in order to take advantage of the next-generation, enterprise-grade features, tools, and enhancements. SQL Server 2005 Integration Services for Extract, Transform, and Load (ETL) processes is a major new enterprise-level feature being deployed for FeedStore.

Music Giant Implements Business Intelligence System to Monitor the Organisation's Heartbeat 2007-01-01 01:00:30 Microsoft

Global music company EMI Music is evolving its business to capitalise on the growth opportunities created by the digital revolution. To maintain its leadership position and be capable of responding quickly to meet demand for new music products and services, EMI has partnered with Microsoft and identified a series of core projects that will help its business model evolve. One of these projects focuses on Management Information (MI) and the delivery of a new, global portal known internally as Pulse. The portal allows the company's 6,000 users to analyse business and sales data to compare cross-territory performance and to benchmark the company's overall performance. Pulse is based on Microsoft SQL Server 2000 and Microsoft Office SharePoint Portal Server 2003.

Music Giant Implements Business Intelligence System to Monitor the Organisation's Heartbeat 2007-01-01 01:00:30 Microsoft

Global music company EMI Music is evolving its business to capitalise on the growth opportunities created by the digital revolution. To maintain its leadership position and be capable of responding quickly to meet demand for new music products and services, EMI has partnered with Microsoft and identified a series of core projects that will help its business model evolve. One of these projects focuses on Management Information (MI) and the delivery of a new, global portal known internally as Pulse. The portal allows the company's 6,000 users to analyse business and sales data to compare cross-territory performance and to benchmark the company's overall performance. Pulse is based on Microsoft SQL Server 2000 and Microsoft Office SharePoint Portal Server 2003.

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Title	Date Added	Company
Optician Enhances Customer Satisfaction With New Business Intelligence Solution	2007-01-01 01:00:30	Microsoft
One of the leading British opticians, Dollond & Aitchison (D&A), operates in an increasingly competitive market. To ensure customer satisfaction and retain existing clients, it worked with a legacy Business Intelligence (BI) Query and Reporting solution. This provided analysis of business data, but was slow and not user-friendly when detailed business analysis was required. Many business processes were handled manually, increasing workloads and incidences of human error. To address these issues, and provide accurate, timely management information, the company deployed a new BI infrastructure based on Microsoft SQL Server 2000 and ProClarity Analytics.
Republic Polytechnic in Singapore Upgrades Database to Support Problem-Based Learning	2007-01-01 01:00:30	Microsoft
Republic Polytechnic of Singapore is a new and unique higher education institution dedicated to delivering Problem-Based Learning (PBL) to students in a paperless environment. A rapid increase to 3,700 students was causing its IT infrastructure to experience high database usage spikes. The Polytechnic worked with Microsoft Services on a proof of concept to upgrade its database to Microsoft SQL Server 2005, using the Microsoft Visual Studio 2005 development system. It is taking advantage of the 64-bit capacity in SQL Server 2005 to split the database into multiple servers and ease any load problems. Faster transaction times now mean students and staff no longer experience sluggish performance at critical times, such as during the online understanding test.
Forensic Expert Tackles Mobile Phone Fraud and Theft	2007-01-01 01:00:30	Microsoft
Forensic Pathways provides specialist products and services to the forensic, business intelligence, and knowledge-management industries. Recently it targeted mobile phone fraud with a fully automated solution for assessing claims of stolen, damaged, or lost mobile phones. Using sophisticated data-analysis techniques, the Maverick Service was launched based on the data management and integrated business intelligence tools provided by Microsoft SQL Server 2005. The ground-breaking online resource offers a state-of-the-art method of identifying bogus claims. Designed to cut fraud and reduce costs, the new service had to be adaptable, reliable, and delivered promptly to an expectant market.
Germany's TUEV NORD Deploys SQL Server 2005 for 2-Terabyte SAP Business Warehouse	2007-01-01 01:00:30	Microsoft
Germany's TUEV NORD Group, one of that countries largest technical service providers, offers a wide range of consulting, testing, and servicing activities with its Systems, Mobility, Certification, Energy and Systems Engineering, Academy and International Divisions. After a merger with Rheinisch-westfalisch, the company anticipates doubling its 2 terabyte SAP Business Warehouse (BW) by the end of 2006. The TUEV NORD Group needed to replace its 32-bit system with a 64-bit solution. The company upgraded its database supporting the SAP BW to Microsoft SQL Server 2005 Enterprise Edition. Upon completion of testing SAP BW on 64-bit architecture, the TUEV NORD Group will deploy the 64-bit version of SQL Server 2005.
Freight Company Drives Service With Business Intelligence Solution From Microsoft	2007-01-01 01:00:30	Microsoft
National Fast Freight is a Canadian transportation and logistics company that specializes in freight consolidation. National Fast Freight's data management system provided the team with paper-based reports on a daily basis but did not allow employees to cross-reference current information on shipping prices, load status, or customer sales in real time, all critical business indicators required in the day-to-day decision-making process. National Fast Freight enlisted the help of Microsoft Gold Certified Partner GHI Technologies to develop a Business Intelligence (BI) solution that would meet its organizational requirements. Following the rollout of the Microsoft - based BI solution, National Fast Freight has improved customer service, increased understanding of its business processes, and improved operating efficiencies companywide.
New Business Intelligence Solution Reduces Customer Churn by 25 to 30 Percent	2007-01-01 01:00:30	Microsoft
French heating and hot water system specialist e.l.m. leblanc historically managed its operational and customer data with a number of databases and analysis tools. This infrastructure could not effectively integrate data from across the entire business. As a result, it was difficult to understand the causes of lost business or 'Customer churn' effectively. To address this issue, and enhance customer loyalty, the company deployed a new business intelligence infrastructure based on the Microsoft SQL Server 2005 database infrastructure. This provides tools for high-performance data analysis and reporting. It will enable e.l.m. leblanc to enhance customer service and launch targeted marketing campaigns.
Nutrition Specialist Centralizes Reporting for Enhanced Operational Efficiency	2007-01-01 01:00:30	Microsoft
Leading European baby food and nutritional product provider Royal Numico reorganized its corporate structure in 2004. However, with a range of financial and accounting applications in place, it could no longer create timely, accurate reports on corporate performance. To address this issue, the company decided to deploy a new, centralized software infrastructure based on OutlookSoft Corporate Performance Management and the Microsoft SQL Server 2000 database. The new system, which was deployed with support from IBM, delivers fast, accurate financial reporting, offers compliance with International Financial Reporting Standards, and supports local accounting, currency, and taxation requirements.
SQL Server 2005 Gives Microsoft IT FeedStore Group Enterprise-Grade ETL and Encryption	2007-01-01 01:00:30	Microsoft
When managers at Microsoft Corporation need information, they turn to a repository called FeedStore. As the largest software company in the world, with revenues exceeding U.S.$34 billion, Microsoft has critical need for the 2-terabyte FeedStore database. FeedStore, which pulls data from 39 internal sources and feeds some 500 subscribing applications, was running flawlessly on Microsoft SQL Server 2000 Enterprise Edition. But the company upgraded to SQL Server 2005 in order to take advantage of the next-generation, enterprise-grade features, tools, and enhancements. SQL Server 2005 Integration Services for Extract, Transform, and Load (ETL) processes is a major new enterprise-level feature being deployed for FeedStore.
Music Giant Implements Business Intelligence System to Monitor the Organisation's Heartbeat	2007-01-01 01:00:30	Microsoft
Global music company EMI Music is evolving its business to capitalise on the growth opportunities created by the digital revolution. To maintain its leadership position and be capable of responding quickly to meet demand for new music products and services, EMI has partnered with Microsoft and identified a series of core projects that will help its business model evolve. One of these projects focuses on Management Information (MI) and the delivery of a new, global portal known internally as Pulse. The portal allows the company's 6,000 users to analyse business and sales data to compare cross-territory performance and to benchmark the company's overall performance. Pulse is based on Microsoft SQL Server 2000 and Microsoft Office SharePoint Portal Server 2003.
Music Giant Implements Business Intelligence System to Monitor the Organisation's Heartbeat	2007-01-01 01:00:30	Microsoft
Global music company EMI Music is evolving its business to capitalise on the growth opportunities created by the digital revolution. To maintain its leadership position and be capable of responding quickly to meet demand for new music products and services, EMI has partnered with Microsoft and identified a series of core projects that will help its business model evolve. One of these projects focuses on Management Information (MI) and the delivery of a new, global portal known internally as Pulse. The portal allows the company's 6,000 users to analyse business and sales data to compare cross-territory performance and to benchmark the company's overall performance. Pulse is based on Microsoft SQL Server 2000 and Microsoft Office SharePoint Portal Server 2003.