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 TitleDate AddedCompany
whitepaper Getting Started with Master Data Management2007-02-12 15:14:51 Hyperion
  What is Master Data Management (MDM)? How can it be used to drive the business, and why is it important for companies to understand and successfully manage their master data? Further, what are the challenges that come with implementing an MDM program, and what are the key process drivers to apply in order to help achieve the desired results from an MDM implementation? Deloitte Consulting answers these questions and more in this insightful white paper, brought to you by Hyperion.   
whitepaper The Impact of the newly emerging field of Financial Data Quality Management (FDQM) on Group Reporting and Performance Management Processes2007-06-11 12:57:24 Hyperion
  Data quality management could be regarded as the less glamorous end of the Reporting Supply Chain (RSC). After all, most of the attention and interest are lavished on the latest portal, reporting tool or dashboard. Yet, mismanagement or neglect of underlying balance information or interfaces can place the integrity of the whole process in jeopardy. In recent years, financial reporting processes have become intertwined with other key management processes such as budgeting, planning, forecasting, scorecarding and analytics to form a broader performance management platform sharing common data structures.   
whitepaper Introduction to crystalreports.com - On-Demand Web Seminar2007-02-09 14:38:26 Business Objects
  Looking for a better way to publish and share your reports? With fewer staff resources and less time and money to spend on implementing software, organizations need simple and secure tools, designed to allow users easy-access to information in a timely manner. Crystal Reports XI, the world's leading reporting tool now includes a NEW way to share your reports. It's easy - with Crystal Reports XI you have everything you need to start using crystalreports.com with nothing to deploy, no additional costs, and no dependence on IT.

View this On-Demand Web seminar to hear first hand how customers like National Center for Crisis and Continuity Coordination and National University of Health Sciences are using crystalreports.com to instantly and securely share reports over the Web and find out how crystalreports.com will enable you to:

  • Share Crystal Reports right over the Web with no software to install
  • Schedule reports, define user and group permissions and create report groups
  • Allow users faster, easier access to the information they need
   
whitepaper Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually2007-01-19 01:00:27 Oracle
  For 74 years, Alaska Airlines has been providing world-class domestic airline service. Understanding and responding to customer needs is the key to success in the increasingly competitive domestic airline industry, where margins are small and customer loyalty is prized. Over the years, Alaska Airlines acquired a great deal of customer data, but it resided in disparate systems throughout the company. Alaska Airlines chose Oracle's Siebel Business Analytics to tie together customer data from numerous sources, and, ultimately, to design marketing programs to drive customer loyalty. Using a forward-thinking approach that encompasses a methodical look at process improvements, Alaska Airlines is now able to better understand, respond to, and anticipate customer needs.   
whitepaper E-Mail as Intellectual Property2007-01-12 01:00:27 Quocirca Ltd
  Email is now more important to companies than ever - sensitive information is committed to email both inside and outside of the organisation. However, growth in overall email volume, driven by more sophisticated spamming attacks, as well the need to filter out malware and to ensure content is suitable for purpose means that we now must re-address how we view email within the organisation.   
whitepaper SAS Drug Development Simplifies Data Management, Data Analysis and Regulatory Submissions2007-01-05 01:00:23 SAS Institute
  In its quest to discover new treatments for lethal, rapidly progressing forms of cancer, biopharmaceutical company NeoPharm has developed an impressive portfolio of cancer-fighting drugs. Currently, four of NeoPharm's drug compounds are in clinical trials - where physicians are studying these drug candidates' abilities to treat brain tumors and other forms of cancer without major side effects. At NeoPharm, SAS Drug Development provides the intelligence that the company needs to manage its research data effectively and to share that research with decision makers throughout the organization.   
whitepaper NCSU Professor Gives Students Workplace Edge With SAS2007-01-05 01:00:23 SAS Institute
  In an uncertain labor market, recent college graduates need every advantage available to stand out from the crowded field of job applicants. An N.C. State University professor says her undergraduate IT capstone course, which relies on SAS, is giving her students that competitive edge. The assistant professor of information technology at NCSU in Raleigh, N.C., is helping shape undergraduates into future thought leaders - many of whom are landing choice jobs straight out of school. At the heart of the senior-level course is its use of technologies like SAS Enterprise Guide and SAS Enterprise Miner for Customer Relationship Management (CRM), which simulate actual business environments.   
whitepaper Energy Leader Increases Information Worker Productivity With New IT Platform2007-01-05 01:00:23 Microsoft
  As one of the leading integrated energy corporations in Latin America, Petrobras Energia S.A. aims to be a leader in the incorporation of new technologies into its major lines of business and internal operations. In an effort to improve information-worker productivity and IT management efficiency, Petrobras has been an early adopter of the Windows Vista operating system and the 2007 Microsoft Office system. The new desktop environment provides the company with better data analysis, more effective desktop search, enhanced IT security, and more efficient infrastructure management. Due to the enhanced productivity and efficiency of the new IT platform, Petrobras anticipates a potential annual cost-of-ownership savings of approximately U.S.$1.3 million.   
whitepaper Freight Company Drives Service With Business Intelligence Solution From Microsoft2007-01-01 01:00:30 Microsoft
  National Fast Freight is a Canadian transportation and logistics company that specializes in freight consolidation. National Fast Freight's data management system provided the team with paper-based reports on a daily basis but did not allow employees to cross-reference current information on shipping prices, load status, or customer sales in real time, all critical business indicators required in the day-to-day decision-making process. National Fast Freight enlisted the help of Microsoft Gold Certified Partner GHI Technologies to develop a Business Intelligence (BI) solution that would meet its organizational requirements. Following the rollout of the Microsoft - based BI solution, National Fast Freight has improved customer service, increased understanding of its business processes, and improved operating efficiencies companywide.   
whitepaper New Business Intelligence Solution Reduces Customer Churn by 25 to 30 Percent2007-01-01 01:00:30 Microsoft
  French heating and hot water system specialist e.l.m. leblanc historically managed its operational and customer data with a number of databases and analysis tools. This infrastructure could not effectively integrate data from across the entire business. As a result, it was difficult to understand the causes of lost business or 'Customer churn' effectively. To address this issue, and enhance customer loyalty, the company deployed a new business intelligence infrastructure based on the Microsoft SQL Server 2005 database infrastructure. This provides tools for high-performance data analysis and reporting. It will enable e.l.m. leblanc to enhance customer service and launch targeted marketing campaigns.