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Title Date Added Company

How Findability Can Drive Business Growth 2006-09-11 10:41:38 IBM

Patrica Seybold Group identifies trends early enough to make a difference. Bridge the gap between information need and ability to make decisions. How can you achieve this and use "terrific search"? In this white paper, Patricia Seybold Group analyzes the answers.

IBM OmniFind Enterprise Edition: A strategic platform for enterprise search and text analytics 2007-07-01 IBM

Application and repository silos introduce a search and retrieval problem for most organizations. Learn how to implement a strategic, SOA compliant enterprise search architecture using IBM OmniFind Enterprise Edition to uncover hidden intelligence and value from unstructured and structured data.

Ventana Research Study - Open Source Business Intelligence: Ready to Play in the Big Leagues 2007-01-04 08:59:33 JasperSoft

This concise white paper explores lessons learned from real-world deployments of open source Business Intelligence (BI) solutions. The report then examines best practices for moving forward with this less costly, more flexible alternative to BI proprietary technologies.

Based on a Ventana Research survey of hundreds of IT and business executives, the report identifies key issues, opportunities, and risks involved in deploying open source BI. Readers can learn what their peers are achieving - and what they plan to do next - with both operational and strategic open source BI implementations.

Finally, this report examines key variables and success factors in BI deployment, including project size, existing technical environment, cost of ownership, upgradeability, richness of functionality, vendor services, co-existence with commercial BI software, and side benefits of deployment. The report also outlines evaluation criteria and adoption strategies.

Economics in the On Demand World 2006-08-29 13:52:21 IBM

IBM looks at the forces driving change on a global scale. From the rise of IT as a productivity enabler, to a growing economy, to the dangers of worldwide political uncertainty, executives are facing a new set of challenges and opportunities. They're rethinking the structures of their markets and their organizations�retooling for a more demand-driven, competitive world. These changes will result in new enterprise structures and new supply chains, which will form the backbone of the economics in this environment. IBM calls it the on demand world. And we'll show you how you can help keep your competitive edge, no matter what the future brings.

Call Center Mathematics: A Scientific Method for Understanding and Improving Contact Centers 2006-07-11 01:23:14 Vrije Universiteit

This paper helps the person who is dedicated to improving call center performance. It offers a scientific method to understanding and improving call centers. It explains all generic aspects of call and contact centers, from the basic Erlang formula to advanced topics such as skill-based routing and multi-channel environments. It does this without using complicated mathematical formulae, but by stressing the meaning of the mathematics. Moreover, there is a companion web page where many calculations can be executed. Next to understanding call center phenomena the paper shows how to use this insight to improve call center performance in a systematic way.

Going Beyond Spreadsheets: How Visual Modeling Can Enhance Decision Analysis 2006-12-02 01:00:18 Business Objects

Traditional spreadsheet technology has peaked as the most effect method of data analysis. This paper outlines how the next advancement in the speed and quality of decision making comes with the creation of fully interactive and visually compelling models that provide greater insight into data.

Generating k Best Solutions to Winner Determination Problems: Algorithms & Application to Procurement 2006-05-02 06:16:56 Hewlett-Packard

Auction participants often cannot easily articulate their requirements and preferences. The buyer in a procurement auction, for instance, may hesitate to quantify the value of non-price solution attributes, and she may have difficulty delineating between hard and soft constraints. Consequently it can be difficult to formulate the Winner Determination Problem (WDP) as a straightforward optimization problem. Existing decision-support aids for such situations, including scenario navigation and preference elicitation, address this difficulty through extensions to an optimization framework. This paper presents a complementary approach that frames the procurement decision problem as one of exploration rather than optimization.

SOA and Information Services 2006-09-15 10:02:51 IBM

This Bloor Research white paper by analyst Philip Howard discusses the importance of information management within the context of service-oriented architecture projects. The white paper explores the advantages of converting information into a set of reusable services within a SOA, to ensure accessibility, consistency, flexibility, and control. It also recommends an approach for information services that incorporates metadata management, data cleansing, and data transformation. Existing technology approaches, including Extract, Transform, and Load (ETL), Enterprise Information Integration (EII), and Master Data Management (MDM) are discussed.

An Application of Survival Analysis to Population Dynamics in Human Capital Management 2006-12-26 01:00:57 SAS Institute

Using Base SAS, SAS/STAT and SAS/GRAPH, a decision support infrastructure is built to monitor and forecast workforce retention dynamics relative to the economic value of Unicru Personality Assessments. Using PROC LIFEREG the authors developed best fit survival models for employee lengths of stay and with these best fit model's hazard rates and apply a semi-Markov population dynamic model to forecast the rate of replacement of employees with new hires with targeted personality traits. SAS/GRAPH is utilized to present historical data, fitted survival models and forecasted replacement levels.

Master Data Management: One Step at a Time 2006-09-15 10:02:51 IBM

Master Data Management is quickly becoming the key strategy organizations are embracing to be the centerpiece of their information management strategy. This paper, by leading information technology research firm IDC, will discuss the business drivers for the three major types of Master Data Management projects. It will also explain why the most effective approach to Master Data Management is one step at a time, beginning with one type of master data, one business unit, or one set of related applications.

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Title	Date Added	Company
How Findability Can Drive Business Growth	2006-09-11 10:41:38	IBM
Patrica Seybold Group identifies trends early enough to make a difference. Bridge the gap between information need and ability to make decisions. How can you achieve this and use "terrific search"? In this white paper, Patricia Seybold Group analyzes the answers.
IBM OmniFind Enterprise Edition: A strategic platform for enterprise search and text analytics	2007-07-01	IBM
Application and repository silos introduce a search and retrieval problem for most organizations. Learn how to implement a strategic, SOA compliant enterprise search architecture using IBM OmniFind Enterprise Edition to uncover hidden intelligence and value from unstructured and structured data.
Ventana Research Study - Open Source Business Intelligence: Ready to Play in the Big Leagues	2007-01-04 08:59:33	JasperSoft
This concise white paper explores lessons learned from real-world deployments of open source Business Intelligence (BI) solutions. The report then examines best practices for moving forward with this less costly, more flexible alternative to BI proprietary technologies. Based on a Ventana Research survey of hundreds of IT and business executives, the report identifies key issues, opportunities, and risks involved in deploying open source BI. Readers can learn what their peers are achieving - and what they plan to do next - with both operational and strategic open source BI implementations. Finally, this report examines key variables and success factors in BI deployment, including project size, existing technical environment, cost of ownership, upgradeability, richness of functionality, vendor services, co-existence with commercial BI software, and side benefits of deployment. The report also outlines evaluation criteria and adoption strategies.
Economics in the On Demand World	2006-08-29 13:52:21	IBM
IBM looks at the forces driving change on a global scale. From the rise of IT as a productivity enabler, to a growing economy, to the dangers of worldwide political uncertainty, executives are facing a new set of challenges and opportunities. They're rethinking the structures of their markets and their organizations�retooling for a more demand-driven, competitive world. These changes will result in new enterprise structures and new supply chains, which will form the backbone of the economics in this environment. IBM calls it the on demand world. And we'll show you how you can help keep your competitive edge, no matter what the future brings.
Call Center Mathematics: A Scientific Method for Understanding and Improving Contact Centers	2006-07-11 01:23:14	Vrije Universiteit
This paper helps the person who is dedicated to improving call center performance. It offers a scientific method to understanding and improving call centers. It explains all generic aspects of call and contact centers, from the basic Erlang formula to advanced topics such as skill-based routing and multi-channel environments. It does this without using complicated mathematical formulae, but by stressing the meaning of the mathematics. Moreover, there is a companion web page where many calculations can be executed. Next to understanding call center phenomena the paper shows how to use this insight to improve call center performance in a systematic way.
Going Beyond Spreadsheets: How Visual Modeling Can Enhance Decision Analysis	2006-12-02 01:00:18	Business Objects
Traditional spreadsheet technology has peaked as the most effect method of data analysis. This paper outlines how the next advancement in the speed and quality of decision making comes with the creation of fully interactive and visually compelling models that provide greater insight into data.
Generating k Best Solutions to Winner Determination Problems: Algorithms & Application to Procurement	2006-05-02 06:16:56	Hewlett-Packard
Auction participants often cannot easily articulate their requirements and preferences. The buyer in a procurement auction, for instance, may hesitate to quantify the value of non-price solution attributes, and she may have difficulty delineating between hard and soft constraints. Consequently it can be difficult to formulate the Winner Determination Problem (WDP) as a straightforward optimization problem. Existing decision-support aids for such situations, including scenario navigation and preference elicitation, address this difficulty through extensions to an optimization framework. This paper presents a complementary approach that frames the procurement decision problem as one of exploration rather than optimization.
SOA and Information Services	2006-09-15 10:02:51	IBM
This Bloor Research white paper by analyst Philip Howard discusses the importance of information management within the context of service-oriented architecture projects. The white paper explores the advantages of converting information into a set of reusable services within a SOA, to ensure accessibility, consistency, flexibility, and control. It also recommends an approach for information services that incorporates metadata management, data cleansing, and data transformation. Existing technology approaches, including Extract, Transform, and Load (ETL), Enterprise Information Integration (EII), and Master Data Management (MDM) are discussed.
An Application of Survival Analysis to Population Dynamics in Human Capital Management	2006-12-26 01:00:57	SAS Institute
Using Base SAS, SAS/STAT and SAS/GRAPH, a decision support infrastructure is built to monitor and forecast workforce retention dynamics relative to the economic value of Unicru Personality Assessments. Using PROC LIFEREG the authors developed best fit survival models for employee lengths of stay and with these best fit model's hazard rates and apply a semi-Markov population dynamic model to forecast the rate of replacement of employees with new hires with targeted personality traits. SAS/GRAPH is utilized to present historical data, fitted survival models and forecasted replacement levels.
Master Data Management: One Step at a Time	2006-09-15 10:02:51	IBM
Master Data Management is quickly becoming the key strategy organizations are embracing to be the centerpiece of their information management strategy. This paper, by leading information technology research firm IDC, will discuss the business drivers for the three major types of Master Data Management projects. It will also explain why the most effective approach to Master Data Management is one step at a time, beginning with one type of master data, one business unit, or one set of related applications.