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 TitleDate AddedCompany
whitepaper The Impact of the newly emerging field of Financial Data Quality Management (FDQM) on Group Reporting and Performance Management Processes2007-01-24 12:11:59 Hyperion
  Data quality management could be regarded as the less glamorous end of the Reporting Supply Chain (RSC). After all, most of the attention and interest are lavished on the latest portal, reporting tool or dashboard. Yet, mismanagement or neglect of underlying balance information or interfaces can place the integrity of the whole process in jeopardy. In recent years, financial reporting processes have become intertwined with other key management processes such as budgeting, planning, forecasting, scorecarding and analytics to form a broader performance management platform sharing common data structures.   
whitepaper Getting Started with Master Data Management2007-01-24 01:00:28 Hyperion
  So what is Master Data Management (MDM)? How it can it be used to drive the business, and why is it important for companies to understand and successfully manage their master data? Further, what are the challenges that come with implementing an MDM program, and what are the key process drivers to apply in order to help achieve the desired results from an MDM implementation? Deloitte Consulting answers these questions in this paper, brought to you by Hyperion.   
whitepaper Master Data Management: Creating a Single View of the Business2007-06-11 12:57:24 Hyperion
  Seriously considering a business intelligence solution? Your business intelligence solution is only as good as the data supporting it. This research report from the Business Intelligence Network (b-eye) sets forth a concise definition of the basic terms and technologies to get you started, plus dispels common misconceptions in an easily understood strategy and architecture to which you can map future Master Data Management (MDM) projects.

Download this in-depth report to learn more (Executive Summary included).
  
whitepaper Momentum Webcast: Retail Customer Experience With SQL Server 2005 (Level 100)2007-01-23 01:00:26 Microsoft
  The presenters of this webcast explore Microsoft SQL Server 2005, the comprehensive, integrated data management and analysis solution that enables organizations to manage mission-critical information reliably. The presenters explain how 1-800 CONTACTS utilizes SQL Server 2005 and SQL Server 2005 Integration Services to access business information quickly, analyze data more deeply, and provide a robust set of business intelligence tools for making consistent business decisions. They explain why 1-800 CONTACTS selected SQL Server 2005 for a business solution, and describe the powerful features in SQL Server 2005 that help 1-800 CONTACTS employees become more efficient while enhancing their value to customers.   
whitepaper LEGOLAND California Nearly Triples Its Account Base With Sage CRM SalesLogix2007-01-23 01:00:26 Sage Software
  Although equipped to electronically manage prospect and customer data, LEGOLAND's intended users didn't embrace the system and management didn't enforce usage. The application ended up serving as a static storage database for customer contact information and was never used to its full interactive capacity. About three years later, LEGOLAND revised its approach to managing customer information, this time choosing to abandon the existing application and transition to full-scale CRM. LEGOLAND compared the leading providers and chose Sage CRM SalesLogix, implementing it in 2002. One year later and ready at last to begin leveraging its CRM investment, LEGOLAND California contacted Sage Software, seeking a Sage Software Business Partner to help rally the organization around CRM, train users, and customize the solution.   
whitepaper Executive Guide to Enterprise eBusiness Success2007-01-13 01:00:33 Comergent Technologies
  What's the best approach in asssessing enterprise eBusiness needs? Are you ready to integrate eBusiness? And what are the best practices to create an optimized customer experience? This guide outlines the strategies and steps to answering these questions.   
whitepaper Distributed Order Management: Maximizing Customer and Partner Sales Online2007-01-13 01:00:33 Comergent Technologies
  According to leading analyst, IDC, ebusiness systems is revolutionizing distributed order management. This white paper talks about the need for companies to think about eight critical processes including marketing, guided selling and configuration, quotes and proposals, order management, account management, product and catalog management, pricing and ebusiness platform.   
whitepaper E-Mail as Intellectual Property2007-01-12 01:00:27 Quocirca Ltd
  Email is now more important to companies than ever - sensitive information is committed to email both inside and outside of the organisation. However, growth in overall email volume, driven by more sophisticated spamming attacks, as well the need to filter out malware and to ensure content is suitable for purpose means that we now must re-address how we view email within the organisation.   
whitepaper Construction Manufacturer Boosts Efficiency, Lowers Cost by Centralizing Customer Data2007-01-10 01:00:30 Microsoft
  Mall GmbH, a leader in the field of precasted construction, provides products that are used for rainwater management, sewage treatment plants, and the road and building construction industry. But with paper-based processes and important customer data scattered across multiple databases and sales offices, Mall experienced difficulties with accessing and sharing information and efficiently performing critical sales and marketing activities. The company sought an easy-to-use, centralized solution for storing and sharing data. Working with Microsoft Gold Certified Partner ITVT, Mall deployed Microsoft CRM 1.2 and Microsoft Office Outlook to better share information.   
whitepaper Making Savings of More Than £20,000 With CRM Is Just Good Business2007-01-11 01:00:30 Microsoft
  Just Good Business (JGB) provides a mix of consulting and venture capital services to a range of clients. To nurture these clients, JGB needed a Customer Relationship Management (CRM) system that could be rapidly deployed, would be easy to use, and would offer a cost-effective solution to its own customer data-management needs and those of its clients. JGB engaged The CRM Business, a Microsoft Certified Partner that specializes in the deployment of Microsoft CRM (now part of Microsoft Dynamics), to meet these needs.