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Title Date Added Company

MessageLabs Intelligence: "Do you want spam with that spam?" 2006-12-13 01:00:24 MessageLabs

This report provides the latest threat trends for October 2006, to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content. October marks the beginning of the spam season this year in the run up to the holiday period, with MessageLabs seeing a sharp increase in levels this month, especially in the past few weeks. As predicted in the September/Q3 MessageLabs Intelligence report, spam is not going away. This increase is largely attributed to the huge rise in botnet activity over the past few weeks. There are two contributing factors compounding this issue...

VoIP Quality: Can you make the right call? 2006-11-29 01:00:19 Ovum

73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006

VoIP : qualité et performance pour une utilisation optimale 2006-12-04 07:04:48 Ovum

73 % des entreprises qui ont déployé la VoIP (ou prévoient de le faire) ont déclaré que la qualité et la fiabilité constituaient toujours leur principale préoccupation. Ceci n'est pas surprenant lorsque l'on sait que seulement 8 % d'entre elles surveillent, ou prévoient de surveiller, tous les appels effectués sur leur réseau.* Fournir un excellent service peut être un véritable défi si vous ne possédez pas les informations nécessaires sur la qualité de service offert par votre réseau pour chaque appel voix. Compuware peut vous aider. Téléchargez notre Kit de ressources VoIP GRATUIT. Il inclut : * Un wébinaire en partenariat avec Ovum et BT ; * Le dernier rapport d'Ovum : Répondre aux exigences des applications métiers avec des réseaux de nouvelle génération ; * Le Livre Blanc Visibilité : un facteur indispensable pour la gestion des applications stratégiques sur MPLS. * Étude indépendante réalisée à la demande de Compuware auprès de 300 directeurs informatiques EMEA, octobre 2006.

Application Performance Management Survey Report 2006-11-29 01:00:19 Compuware

How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications

Building the Business Case for Application Portfolio Management 2006-11-04 01:00:15 IBM

This Forrester Report, "Building the Business Case for Application Portfolio Management," will help you build a business case for Application Portfolio Management (APM) in your enterprise.

Sponsored by IBM, the report explains why firms that use APM tools shave 10 to 30 percent or more from their maintenance budgets and achieve ROI within the first 12 months.

Staples Selects SAS Marketing Automation for Comprehensive Database Campaign Management 2006-10-20 01:00:16 SAS Institute

Staples, Inc., the world's largest office products company, selected SAS Marketing Automation to provide comprehensive database marketing campaign management and advanced customer data analytics in one integrated, easy-to-use solution. When the company decided they needed an integrated marketing solution, SAS was an obvious choice. SAS Marketing Automation will support the company's corporate database marketing team to provide increased efficiency at every stage of the process. The strength of the embedded analytics in their campaign management processes will help them maximize ROI from their marketing communications.

Streamline to Success: The Real Mid-Market Experience: Retail 2006-09-26 01:00:16 IBM

From self-scan checkouts at grocery stores to information kiosks at retail chains, businesses are realizing the benefits of technology on the overall shopping experience. Next generation "super shoppers" have become empowered by their ability to access data online. This ability translates into an extremely knowledgeable consumer base, with specific customer service needs. As customers seek out more productive shopping experiences, retailers will have to tailor to the needs of individual consumers and supply greater convenience, lower prices, and easy-to-use technologies. But technology for technology's sake is not enough. In-store technologies must provide clear benefits....and they do.

Performance-Driven Software Development 2006-09-22 01:00:14 Compuware

When software automates business processes, software performance is the limiting factor for business performance. A slow order processing engine necessarily means slowly processed orders. Even though software performance matters to the business, it's low on the priority list for most application development organizations. To meet business needs — and to improve the efficiency of their own operations — development shops must mature their performance practices from pure firefighting to performance-driven development.

Dolomiti Superski RFID Case Study 2006-09-22 01:00:14 Oracle

A pool of small firms pioneers the use of RFID technologies - Dolomiti Case Study

Going for growth: are European SMBs ready to meet customer demands (CRM) 2006-09-22 01:00:14 Oracle

Results of a Europe-wide survey of small and medium-sized businesses

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Title	Date Added	Company
MessageLabs Intelligence: "Do you want spam with that spam?"	2006-12-13 01:00:24	MessageLabs
This report provides the latest threat trends for October 2006, to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content. October marks the beginning of the spam season this year in the run up to the holiday period, with MessageLabs seeing a sharp increase in levels this month, especially in the past few weeks. As predicted in the September/Q3 MessageLabs Intelligence report, spam is not going away. This increase is largely attributed to the huge rise in botnet activity over the past few weeks. There are two contributing factors compounding this issue...
VoIP Quality: Can you make the right call?	2006-11-29 01:00:19	Ovum
73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006
VoIP : qualité et performance pour une utilisation optimale	2006-12-04 07:04:48	Ovum
73 % des entreprises qui ont déployé la VoIP (ou prévoient de le faire) ont déclaré que la qualité et la fiabilité constituaient toujours leur principale préoccupation. Ceci n'est pas surprenant lorsque l'on sait que seulement 8 % d'entre elles surveillent, ou prévoient de surveiller, tous les appels effectués sur leur réseau.* Fournir un excellent service peut être un véritable défi si vous ne possédez pas les informations nécessaires sur la qualité de service offert par votre réseau pour chaque appel voix. Compuware peut vous aider. Téléchargez notre Kit de ressources VoIP GRATUIT. Il inclut : * Un wébinaire en partenariat avec Ovum et BT ; * Le dernier rapport d'Ovum : Répondre aux exigences des applications métiers avec des réseaux de nouvelle génération ; * Le Livre Blanc Visibilité : un facteur indispensable pour la gestion des applications stratégiques sur MPLS. * Étude indépendante réalisée à la demande de Compuware auprès de 300 directeurs informatiques EMEA, octobre 2006.
Application Performance Management Survey Report	2006-11-29 01:00:19	Compuware
How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications
Building the Business Case for Application Portfolio Management	2006-11-04 01:00:15	IBM
This Forrester Report, "Building the Business Case for Application Portfolio Management," will help you build a business case for Application Portfolio Management (APM) in your enterprise. Sponsored by IBM, the report explains why firms that use APM tools shave 10 to 30 percent or more from their maintenance budgets and achieve ROI within the first 12 months.
Staples Selects SAS Marketing Automation for Comprehensive Database Campaign Management	2006-10-20 01:00:16	SAS Institute
Staples, Inc., the world's largest office products company, selected SAS Marketing Automation to provide comprehensive database marketing campaign management and advanced customer data analytics in one integrated, easy-to-use solution. When the company decided they needed an integrated marketing solution, SAS was an obvious choice. SAS Marketing Automation will support the company's corporate database marketing team to provide increased efficiency at every stage of the process. The strength of the embedded analytics in their campaign management processes will help them maximize ROI from their marketing communications.
Streamline to Success: The Real Mid-Market Experience: Retail	2006-09-26 01:00:16	IBM
From self-scan checkouts at grocery stores to information kiosks at retail chains, businesses are realizing the benefits of technology on the overall shopping experience. Next generation "super shoppers" have become empowered by their ability to access data online. This ability translates into an extremely knowledgeable consumer base, with specific customer service needs. As customers seek out more productive shopping experiences, retailers will have to tailor to the needs of individual consumers and supply greater convenience, lower prices, and easy-to-use technologies. But technology for technology's sake is not enough. In-store technologies must provide clear benefits....and they do.
Performance-Driven Software Development	2006-09-22 01:00:14	Compuware
When software automates business processes, software performance is the limiting factor for business performance. A slow order processing engine necessarily means slowly processed orders. Even though software performance matters to the business, it's low on the priority list for most application development organizations. To meet business needs — and to improve the efficiency of their own operations — development shops must mature their performance practices from pure firefighting to performance-driven development.
Dolomiti Superski RFID Case Study	2006-09-22 01:00:14	Oracle
A pool of small firms pioneers the use of RFID technologies - Dolomiti Case Study
Going for growth: are European SMBs ready to meet customer demands (CRM)	2006-09-22 01:00:14	Oracle
Results of a Europe-wide survey of small and medium-sized businesses