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 TitleDate AddedCompany
whitepaper CRM Software Provider Speeds Design, Development 50 Percent With .NET Software2007-01-23 01:00:26 Microsoft
  SYKES needed to develop an enterprise Customer Relationship Management (CRM) solution for a Fortune 50 manufacturer. The solution needed global scalability and support, as well as the flexibility to be easily customized and deployed by other SYKES customers. With architectural design assistance from the Microsoft Technology Center (MTC), SYKES developed a solution based on the Microsoft .NET Framework and related technologies. The result was designed and developed 50 percent faster, with up to 50 percent less code, than would otherwise have been possible.   
whitepaper Managed Services Provider Increases Recurring Sales Revenue 57 Percent2007-01-23 01:00:26 Microsoft
  Invision is a provider of E-Business and managed services solutions. Using off-the-shelf software (Goldmine) for its Customer Relationship Management (CRM), Invision was having difficulty gaining insight into existing and potential customers. Company leaders felt that they were losing valuable sales by not tracking and following up on leads and opportunities. Invision deployed Microsoft CRM 1.2, and sales increased considerably in just six months - a trend that is likely to continue now that employees have a tool that helps them gain insight into customers and purchases. With a single application to track and manage leads, opportunities, and sales, Invision's recurring sales increased 57 percent and one-time sales increased 33 percent.   
whitepaper New Web Video User Interface Company Establishes Powerful Brand Identity With .TV Domain Name2007-01-05 01:00:23 Symantec
  Founded in 2005 and headquartered in San Francisco, California, Click.TV has enjoyed rapid growth, due in part to the determination of founder and chief executive officer to have a strong identity and brand name. He wanted to get a domain that works as a company name. He turned to VeriSign Naming Services, operator of the .tv Domain Name Registry - and after researching many .tv names selected Click.TV as a succinct, memorable identity for the new company. VeriSign is the authoritative directory provider for all .com, .net, .cc, and .tv domain names.   
whitepaper IT Solution Provider Simplifies Its Own Network Authentication and Management2007-01-01 01:00:30 Microsoft
  Adea International, a business and IT solution provider, wanted to simplify and centralize network access. The company operated a wireless network, a VPN, and a LAN that incorporated multiple virtual LANs. Each network used different hardware and technology; thus, each access server had its own user directory and authentication policies. Adea implemented a solution based on Microsoft Windows Server 2003 and the Internet Authentication Service as a RADIUS server with Active Directory. Now the company has centralized authentication and accounting for all its networks and can bypass hardware and technology restrictions. Network administrators can easily set up new virtual LANs for client projects.   
whitepaper Freight Forwarder Moves Away From Novell, Installs Integrated Microsoft Solution2006-12-15 01:00:19 Microsoft
  In an environment where time really is money, companies in the import/export industry appreciate the importance of reliable communications. These businesses need to be in touch with customers and suppliers 24x7 and must also be in constant contact with customs authorities. Australian freight forwarder Transitainer was struggling to communicate effectively with its outdated Novell NetWare technology environment. Poor performance and reliability were taking their toll on the business and the system was incompatible with the Australian Customs upgraded technology environment. In response, Transitainer overhauled its technology platform, moving to an environment based on Microsoft Windows that featured Microsoft Small Business Server 2003.   
whitepaper Move From Linux to Windows Raises Business Efficiency for Waste Management Provider2006-12-15 01:00:19 Microsoft
  When industrial waste management provider Envirosolve found that the security of its internal network had been compromised, it decided to switch from Red Hat Linux to the Microsoft Windows Server 2003 operating system. Implemented with the assistance of ASG Consulting, the company's new IT infrastructure takes advantage of several built-in features of Windows Server, including the Active Directory service for centralized user administration and Windows Terminal Services to provide remote users with smooth access to centralized systems. The company's move to Windows Server has resulted in reduced reliance on consultants, enhanced security and reliability, and improved user productivity.   
whitepaper German IT Service Provider Streamlines Communications With Messaging Technology2006-12-15 01:00:19 Microsoft
  Germany-based Data Process, a K+S Group company, delivers a full range IT services and develops individual applications for its customers, which are mostly companies belonging to K+S Group. Due to its reputation as an early adopter of innovative technology, Data Process was invited by Microsoft to evaluate Microsoft Exchange Server 2007. The objective for Data Process was to deploy the new solution with a view to developing it across the K+S Group. Working with Microsoft Gold Certified Partner Comma Soft, Data Process learned of new functionality such as barrier-free working and greater employee flexibility with enhanced Microsoft Office Outlook Web Access features. The resulting solution will significantly reduce operating costs and provide greater security and availability.   
whitepaper Promoting Western Australia to the World With Microsoft Office SharePoint Server 20072006-12-15 01:00:19 Microsoft
  Tourism WA is the organization charged with promoting Western Australia to the world. Vital to its success is the ability of its staff to find relevant information quickly - to support internal processes or to pass information to travelers, tourism companies, other businesses and governments. Tourism WA wanted to consolidate information from a variety of systems into a single intranet and make it easier for staff to publish and update content. The organization worked with Microsoft Gold Certified Partner Dimension Data on a pilot project that trialed Microsoft Office SharePoint Server 2007 as the platform for a new intranet.   
whitepaper French Research Center Improves E-Mail System With Microsoft Exchange Server 20072006-12-15 01:00:19 Microsoft
  The Marseille-Luminy CRNS-CIML immunology center is a French laboratory that specializes in cancer research. The center relies on its e-mail system, which handles all aspects of research communications, including the dissemination of reports and publications. Because the center wanted a reliable messaging system, it had previously standardized on Microsoft Exchange Server 2003. Then, because the center is always seeking to offer the most advanced communications, it deployed Microsoft Exchange Server 2007 as soon as it was available. The architecture of Exchange Server 2007 - with separate server roles that can be installed on different server computers - made a big difference to the research facility.   
whitepaper Publisher to Reduce Administrative Work by 25 Percent With Automated Forms2006-12-15 01:00:19 Microsoft
  Wolters Kluwer is a multinational information services company eager to tie its global operating units together more tightly and increase efficiencies with paperless workflows. The company created an automated workflow proof of concept in its Human Resources (HR) department using the 2007 Microsoft Office system. Early indications are that, over time, the system will significantly reduce HR administrative work by 25 percent.