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 TitleDate AddedCompany
whitepaper The new information agenda:Do you have one?2009-11-09 IBM
  The lack of trusted information — information that is accurate, timely and relevant— is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed organizational information fiefdoms to the design and deployment of an enterprisewide information infrastructure is required.

Tags: Data Infrastructure, Data Infrastructure, Data Infrastructure, Homeland Security		   
whitepaper Outsourcing the data centre to a carrier neutral data centre operator in Europe2009-10-28 Telecity Group
  Should you outsource your data centre? You should if your organization has mission critical IT services, latency dependent Web services, business critical applications, or Internet centric services that need to be constantly available. Hear industry experts as they take a look at how some of today's most successful organizations are wrestling with and overcoming the challenges of an ever-growing array of data management headaches, storage concerns and recovery needs.

Tags: Data Infrastructure, Software Development Tools, Data Infrastructure, Data Infrastructure		   
whitepaper Gaining Perspective on Performance: Best Practices for an Effective 360-Degree Feedback Program2009-10-01 SumTotal Systems
  When planned in advance and run strategically, a 360-degree feedback program can offer serious business value. Feedback from multiple raters provides useful data on your employees, their performance, and their development needs. But be forewarned—you can't launch a 360-degree feedback program without thinking ahead. This white paper takes a look at six critical questions to consider before embarking on the path to greater perspective.

Tags: Data Tools, Data Infrastructure, Data Infrastructure, Data Tools		   
whitepaper Realising the benefits of going green2009-09-30 Experian QAS
  Cross over to greener communications with improved data accuracy. Many organisations have processes in place to improve the quality of their contact data to address business drivers, such as cost reduction and revenue generation. But often, the environmental benefits that come with the implementation of a contact data strategy are overlooked.

Tags: Data Infrastructure, Data Infrastructure, IT Budgeting, IT Budgeting		   
whitepaper MSC Industrial Direct- customer case study2009-09-08 Pitney Bowes
  "Following a company merger, MSC Industrial Direct Co. found that duplicate customer records were disrupting the business workflow and causing sales compensation issues. MSC Industrial Direct Co. implemented the Pitney Bowes Business Insight Data Quality Solution to cleanse its customer database and reconcile duplicate customer records."

Tags: Data Tools, Data Infrastructure, Data Infrastructure, Data Tools		   
whitepaper Turning customer interaction into profitable relationships2009-09-08 Pitney Bowes
  Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and postage. However, most organisations take a fragmented approach to managing enterprise customer communications using outdated technologies which are not consistent across the range of media channels people use today. Read the report from analyst Quocirca to learn why and how the development of a CCM strategy transforms the impact of customer communications at every customer touch point, controlling cost, driving operational efficiencies and building customer loyalty.

Tags: Workflow Management, Data Infrastructure, Business Functions, Business Functions		   
whitepaper Data Quality Considerations for a Master Data Management Structure2009-08-24 Pitney Bowes
  Companies acquiring companies. Human Resources sharing information with Finance. Businesses spanning multiple countries. What do all of these scenarios have in common? The sharing of data. What is the critical need shared by all of these scenarios? Data management. Master Data Management, to be exact. In today's business environment, mergers and acquisitions, data sharing, and global market presence are commonplace. To be successful, companies must not only gain control of, but must drastically improve their customer data. Read this whitepaper to learn more about implementing an enterprise-wide Master Data Management solutions.

Tags: Data Infrastructure, Data Infrastructure, Data Infrastructure		   
whitepaper Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit report2009-08-24 Pitney Bowes
  Pitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with location and demographic information. For most B2C companies, accurate customer data and a single consolidated view of the customer is crucial for targeted outreach programs, efficient decision making, and also regulatory compliance for certain sectors such as banking. Read this Butler Group report to find out how your organisation could benefit from a data quality solution

Tags: Data Infrastructure, Data Infrastructure, Data Infrastructure		   
whitepaper Mentor Graphics- customer case study2009-08-24 Pitney Bowes
  Mentor Graphics sought to find a way to improve the quality of its customer data and more efficiently utilize this information to better target leads. However, with a number of disparate databases in place, it was a challenge to reconcile duplicate records. Read their story to learn how they overcame this challenge.

Tags: Data Tools, Data Infrastructure, Data Infrastructure, Data Tools		   
whitepaper Customer Centricity, Master Data and the "360-Degree View"2009-08-12 DataFlux
  When reviewing the popular literature on customer data integration and master data management, a frequently recurring business driver is the ability to establish a "360-degree view of the customer." This concept has turned into the holy grail of comprehensive customer intelligence. This paper will provide a list of questions that should be considered and reviewed during any project designed to deliver a 360-degree view.

Tags: Data Tools, Data Infrastructure, Data Infrastructure, Data Tools