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 TitleDate AddedCompany
whitepaper Harnessing the Power of Location Intelligence in the Public Sector2009-08-20 Pitney Bowes
  Throughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation at the regional and national level is imposing additional duties and responsibilities on the public services without additional resources to carry them out. Store closures are changing the urban landscape. Demographic and/or economic change is increasing demand for health and social services. Demand for decreased crime rates is focusing minds in law enforcement. And the threat of international terrorism is forcing greater contingency duties on the emergency services. The net result is a need to do more with less—quite a challenge.

Tags: Data Tools, Network Management, Data Tools		   
whitepaper Dynamics Collaborative Contact Center Demo2009-08-18 Microsoft
  Optimize communications with Microsoft Dynamics® and the Collaborative Contact Center.

Tags: Customer Management, Customer Management, Data Tools, IT Budgeting		   
whitepaper Customer Centricity, Master Data and the "360-Degree View"2009-08-12 DataFlux
  When reviewing the popular literature on customer data integration and master data management, a frequently recurring business driver is the ability to establish a "360-degree view of the customer." This concept has turned into the holy grail of comprehensive customer intelligence. This paper will provide a list of questions that should be considered and reviewed during any project designed to deliver a 360-degree view.

Tags: Data Tools, Data Infrastructure, Data Infrastructure, Data Tools		   
whitepaper Operational Business Intelligence: The State of Art2009-08-12 BeyeNETWORK
  BI solutions have evolved to focus on operational BI - the ability to more effectively manage and optimize daily business activities by seamlessly sly integrating BI analytics within operational processes. Objectives are reducing latencies through more real time data collection, analysis and decision making, and creating a closed-loop decision cycle where the results of BI analytics are incorporated back into operations.   
whitepaper Mobile Business Intelligence Reporting: A Roadmap for Success2009-08-12 Information Builders
  How an organization approaches mobile BI will inevitably impact the health of the entire enterprise. With more and more employees traveling and working remotely they are driving the trend and changing the face of business communications. Organizations that meet the demand for mobile BI will benefit from maximized productivity by enabling users to get the information they need wherever they are, both while connected to enterprise resources and when wireless connections are unavailable. Organizations will also experience an increased return on investments in mobile devices and BI applications.

Tags: Mobile and Wireless		   
whitepaper Ad Hoc Reporting: Self-Service, Personalized Reporting for Any Business User2009-08-10 LogiXML
  This paper explains why ad hoc reporting has become a critical component of the BI environment and how easy it is to make this type of analysis possible for the everyday business user. The paper also describes ad hoc reporting in more detail and its benefits. It provides a case study, which describes a real-world example of how the New York City Health Department makes reporting easy for their users, while eliminating the backlog of report requests for IT.   
whitepaper On Demand Teleconference: Managing Large Objects with DB2 for z/OS2009-08-06 IBM
  This teleconference explains how the IBM® DB2® Administration Tool and IBM DB2 Utilities Suite for z/OS® can help you manage LOBs efficiently and effectively. We'll cover the types of activities that a DBA performs to manage a DB2 environment with LOBs and discuss some common administrative functions.

Tags: Data Tools, Data Infrastructure, Server Platforms - OS, Data Tools		   
whitepaper Data warehousing with DB2 family for IBM System z customers2009-08-06 IBM
  Discover the unique support for data warehousing and business intelligence offered by the IBM® DB2® portfolio. This white paper shows how an IBM System z® server, integrated with the IBM DB2 family of solutions, can help you meet requirements for data warehousing and business intelligence.

Tags: Data Tools, Data Infrastructure, Data Tools, Data Infrastructure		   
whitepaper Operational Riskdata eXchange Association (ORX) Helps Banks Worldwide Gain Better Insight Into Operational Risk2009-08-06 IBM
  To help its member financial institutions better assess risk, the Operational Riskdata eXchange Association (ORX) needed to provide a more sophisticated statistical analysis and modeling methodology as part of its operational. ORX worked with IBM to develop the new methodology, which draws on data collected from ORX member banks around the world. ORX was founded several years ago, but due to the relatively small number of incidents in its databases, the intelligence that the association was formed to create was initially relatively basic. When it comes to creating valid statistical forecasts, a large quantity of high-quality data is essential. ORX collected loss data from its member banks for years before the database was deemed large enough to support advanced statistical analysis and modeling.

Tags: Data Tools, Project Management		   
whitepaper Corda Technologies Case Study: Monster Technologies2009-08-05 Powell Media
  Monster Technologies, a division of Monster Worldwide. Inc., provides technical service and support for the Monster brand. Monster Worldwide offers online employment services and solutions through its family of Internet properties. Monster Technologies' L&F group has been using salesforce.com for several years as its sales force automation platform for Customer Relationship Management (CRM). Salespeople, managers, and operations staff uses Salesforce to manage and monitor advertising sales pipelines, including the standard account and contact management features offered by any CRM.

Tags: Data Tools