Global Company Reduces Downtime, Gains Operational Excellence

Overview

For 75 years, Oil Search Limited has been exploring and producing oil and gas in PNG. When the end date for the 2006 daylight saving time in Australia changed, the Oil Search Limited IT team needed to develop a patch to mitigate operational risks. The TAM facilitated communication between Oil Search Limited and Microsoft experts to proactively prevent issues from arising. Oil Search Limited engaged with Microsoft Services Premier Support, creating a flexible support plan tailored to the company's unique needs.