Connect With Customers: Tips, Templates, and Resources

Overview

For anyone who is a part of a department in a large corporation or the sole proprietor of a small business, it is important to keep in touch with customers, internal or external. Personalized mailings can be a marketing tool as well as a courtesy, and one can send them any time of the year for any occasion or no occasion at all. This paper outlines some simple contact ideas and provides links to templates, procedures, and other resources for creating a professional mailing.