Vendor : Microsoft Tips
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Date:
01/12/2007
Overview
A Target Audience Profile (TAP) is a written and very detailed appraisal of the customers' characteristics, attitudes, and behaviors. TAP information typically falls into two categories: demographics and psychographics. Traditionally, TAPs are used mostly by marketing communications (marcom) departments. Indeed, marcom departments need highly detailed customer profiles in order to generate effective communications. TAPs do, however, merit a much wider audience. Everyone in marketing needs - and should demand - this level of information. A clear and accurate understanding of one's customers fosters better market research, better products and services, better marketing strategies, and better communications.
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