Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Create a State-of-the-Art Work/Life Program2007-12-01 Microsoft Tips
  Over the years, the author and his colleagues at Work & Family Connection have learned that it's certainly possible to casually implement a few programs that support employees' work/life balance and effectiveness. People can slip in some time-saving resources, introduce dependent-care assistance and supportive policies, or even try some flexible work options. But if it's a cultural change one is after at the company - in other words, a successful and comprehensive work/life program in which everyone participates with no penalty - it must be the result of an inclusive process.   
whitepaper Develop a Value Proposition2007-12-01 Microsoft Tips
  Developing a customer-focused value proposition is key to winning business and selling more effectively. Value propositions establish the value basis for one's business relationships with the customers. One can use value propositions to describe how one's solution will improve the customer's business and how the improvement will be measured. Every sales professional must be able to prove value in every sales situation.   
whitepaper Keep Up With Changes to Shared Projects2007-12-01 Microsoft Tips
  Collaborating on projects with a team has come a long way from the days when team members passed around floppy disks or paper folders for everyone's input. Nowadays, one can keep the documents on an intranet or extranet so that one can collaborate efficiently from two offices down - or from another country. One thing remains the same, however. To collaborate effectively, one need to stay on top of changes, additions, and deletions to project documents and folders.   
whitepaper Collaborate Effectively With Your Team2007-12-01 Microsoft Tips
  Project managers rely on the team to help create all kinds of important project documents. The team produces project plans, risk management plans, presentations, reports, and a host of other documents. Project managers present this material to customers. They are sent for approval to upper management. Often, these are maintained as valuable project data. Whatever is the plan to do with the document, people wants to make sure that it benefits from all the facts and expertise the team has to offer.

Tags: Collaboration Tools		   
whitepaper Create Better Meeting Handouts2007-12-01 Microsoft Tips
  How many times has one referred to handouts that one received at a presentation, only to find that they didn't contain enough detail for the person to recall what the speaker said? This is a typical experience when the handouts consist only of pictures of Microsoft Office PowerPoint slides with bullet points. For a handout to be useful when the presentation is but a distant memory, the handout must contain enough detail for it to stand on its own. Let that sink in for a minute: The handout should stand on its own. For this to happen, one must augment the PowerPoint slides with additional supporting material (assuming that every word of the presentation does not appear on the slides to start with - which is not ideal).

Tags: Presentation Software		   
whitepaper Discover the Importance of Target Audience Profiling2007-12-01 Microsoft Tips
  A Target Audience Profile (TAP) is a written and very detailed appraisal of the customers' characteristics, attitudes, and behaviors. TAP information typically falls into two categories: demographics and psychographics. Traditionally, TAPs are used mostly by marketing communications (marcom) departments. Indeed, marcom departments need highly detailed customer profiles in order to generate effective communications. TAPs do, however, merit a much wider audience. Everyone in marketing needs - and should demand - this level of information. A clear and accurate understanding of one's customers fosters better market research, better products and services, better marketing strategies, and better communications.   
whitepaper Create a Channel Partner Scorecard2007-12-01 Microsoft Tips
  Successful channel partner relationships require substantial investments of energy, time, and money. And like any investment, they need active management to ensure maximum return. Effective management requires answers to some basic questions: How profitable are my channel partner relationships?, which are my best and worst performers?, where should one focus the future management efforts?. The channel partner scorecard helps one collect and interprets the information that one needs to answer those questions. Use the information to calculate for each channel partner a Return On Investment (ROI) that is based on actual revenues and expenses. One can use the scorecard results to evaluate channel partners and determine future courses of action.   
whitepaper Genesys Enterprise Routing Solution V7.5 on IBM System p 570: Performance Report V1.02007-12-01 IBM
  An IBM System p 570 with an IBM POWER6 processor server running IBM AIX 5L Version 5.3.6 and IBM DB2 Universal Database Version 8.2.7 set an outstanding record on the Genesys Inbound Voice Solution v7.5 for the Inbound Call Center industry in September 2007. A 16-way IBM System p6 570 4.7 GHz IBM,9117-MMA server, configured as four Logical PARtitions (LPARs) using a total of 16 CPUs, demonstrated the scaling capabilities across three diverse configurations to meet the demands of an enterprise-level of Genesys' Inbound Voice solution and Reporting implementation. Just one LPAR has the capability of handling a Call Center with call activity of up to 80 calls per sec.

Tags: UNIX, 		  
whitepaper Create a Handwritten Signature for e-Mail Messages on the Tablet PC2007-12-01 Microsoft
  By using the Ink features in the 2007 Microsoft Office system, the user can use a Tablet PC and a tablet pen to create a handwritten signature for their e-mail messages. Microsoft Office Outlook 2007 enables the user to create personalized e-mail signatures composed of text and images. The user adds their handwritten signature to an Outlook e-mail signature, and then the user configures Outlook to automatically add the signature to their outgoing messages, or he or she manually adds the signature whenever it's needed.

Tags: Email, E-Mail Client		   
whitepaper Use Mail Merge to Create and Print Letters and Other Documents2007-12-01 Microsoft
  One uses mail merge when one wants to create a set of documents, such as a form letter that is sent to many customers or a sheet of address labels. Each letter or label has the same kind of information, yet the content is unique. For example, in letters to the customers, each letter can be personalized to address each customer by name. The unique information in each letter or label comes from entries in a data source.