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 TitleDate AddedCompany
whitepaper Managed Services Provider Increases Recurring Sales Revenue 57 Percent2007-01-23 01:00:26 Microsoft
  Invision is a provider of E-Business and managed services solutions. Using off-the-shelf software (Goldmine) for its Customer Relationship Management (CRM), Invision was having difficulty gaining insight into existing and potential customers. Company leaders felt that they were losing valuable sales by not tracking and following up on leads and opportunities. Invision deployed Microsoft CRM 1.2, and sales increased considerably in just six months - a trend that is likely to continue now that employees have a tool that helps them gain insight into customers and purchases. With a single application to track and manage leads, opportunities, and sales, Invision's recurring sales increased 57 percent and one-time sales increased 33 percent.   
whitepaper Library Uses Security Tool to Cut IT Support Time, Focus on Business Growth2006-12-15 01:00:19 Microsoft
  The Everett Public Library, located in the city of Everett, Washington, manages two library branches that provide patrons with books, CDs, DVDs, and a range of educational services. The library must carefully manage a limited technology budget, and supports only two full-time IT staff people. These two employees handle IT management and technical support for all 166 PCs in the system. For the past several years, they spent much of their time troubleshooting and trying to protect shared-access computers. The library sought a tool that would ease management and provide better PC protection. In 2005, the library installed the Microsoft Shared Computer Toolkit for Windows XP, a set of software tools that can be used for free on computers with genuine Windows XP.   
whitepaper Agency Protects Shared PCs, Saves Technical Support Time With New Security Tool2006-12-15 01:00:19 Microsoft
  The West Virginia Library Commission, located in Charleston, West Virginia, distributes grants and creates library programs across the state. The financially challenged commission has a small IT department that maintains nearly 2,000 PCs. Most of the computers are shared-access public PCs, used by library patrons for research, e-mail, and browsing the Web. Many of these PCs are susceptible to tampering and other security challenges. As a result, commission IT employees have had to travel throughout the state to fix these problems. Because the commission wanted a cost-effective tool that would provide better security and management, it installed the Microsoft Shared Computer Toolkit for Windows XP. The Toolkit offers better PC protection and reduces the number of IT support calls and travel costs.   
whitepaper MSDN Webcast: Windows Error Reporting (Level 200)2006-12-15 01:00:19 Microsoft
  This webcast explores Windows Error Reporting (WER), a set of Windows technologies that capture software crash data and support user reporting of crash information. By default, when applications running on Microsoft Windows XP, Windows Server 2003, or Windows Vista operating systems encounter a user-mode fault (crash), users can have a mini-dump file of the crash sent to Microsoft. WER gathers the information when a failure is detected and then prompts the user to send in a report. If the user sends the report, the information is uploaded directly to Microsoft.   
whitepaper Windows Vista Helps the Source Lower IT Workload and Improve Security0000-00-00 Microsoft
  The Source wanted to improve management and security of its 450 desktops and notebooks, the majority of which run on Windows XP Service Pack 2. A pilot deployment and a business-value case study that included a Total Cost of Ownership (TCO) analysis showed how upgrading The Source's PCs to Windows Vista, the next-generation PC operating system, would provide these benefits.

Tags: Laptops, Windows Vista		   
whitepaper Thin-Client Branch Connectivity Solution for PBDAC2007-02-13 17:25:33 Hewlett-Packard
  The Principal Bank for Development and Agriculture Credit (PBDAC) is one of Egypt's largest public sector banks, with a branch in almost every town and village in the country. To improve the overall efficiency of the business, PBDAC decided to automate its operations and connect its 1,018 village branches to the main branch network in such a way that financial information could be shared and updated in real time. It opted for a thin client solution based on HP technology. The HP Compaq Thin Client was superior to competitive products from a technical perspective. It was also a proven solution offering excellent price/performance.   
whitepaper HP Helps Ameren Keep the Lights On2006-12-13 01:00:24 Hewlett-Packard
  After HP announced its plan to transition from the AlphaServers to industry standards based platforms, AREVA T&D chose to focus on Intel platforms including Itanium running Windows or Linux. As a result, Ameren selected a new Integrity server hardware platform that would meet its high standards for reliability. The company chose HP Integrity servers and Intel Itanium 2 processors with built-in redundancy and flexible capacity running Microsoft Windows, along with server management software.   
whitepaper MessageLabs Intelligence: "Do you want spam with that spam?"2006-12-13 01:00:24 MessageLabs
  This report provides the latest threat trends for October 2006, to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content. October marks the beginning of the spam season this year in the run up to the holiday period, with MessageLabs seeing a sharp increase in levels this month, especially in the past few weeks. As predicted in the September/Q3 MessageLabs Intelligence report, spam is not going away. This increase is largely attributed to the huge rise in botnet activity over the past few weeks. There are two contributing factors compounding this issue...   
whitepaper Windows Longhorn - AERO2006-12-09 01:00:17 Computer Performance
  Longhorn is hard to define, but fortunately easy to use. From one perspective, Authentic, Energetic, Reflective, and Open (AERO) is Longhorn's replacement of XP's Luna desktop. Others see AERO as Windows Graphics Foundation 2.0 and the GPU combining to deliver stunning visual displays. Microsoft would like to emphasis that AERO is the most efficient and intuitive front end to date.   
whitepaper Overview of Microsoft's - Windows Vista RC12006-12-09 01:00:17 Computer Performance
  Longhorn and Vista have similarities, but Microsoft is developing each operating system into separate entities. Think of Windows Vista as a replacement for XP, and dream of Longhorn as a successor to Windows Server 2003. This paper is review of the highlights of this new desktop operating system. Despite a degree of uncertainty over which features will make the final version, Vista is great.

Tags: Windows Vista