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 TitleDate AddedCompany
whitepaper Email is Down: Now You're Out of Compliance! An Executive Guide to Avoiding the Unexpected and Harmful Effects of Email Outages2007-01-05 12:33:21 MessageOne
  This Executive Guide explores how the impact of email outages on compliance and archiving can detrimentally affect your organization. Companies today need to view email as a business record as defined by the U.S. government. In the world of information compliance, it is important to understand that having a way to protect the essence of email transactions regardless of any business system outage is critical. This Guide clearly summarizes the three aspects of every message that can potentially be compromised and looks at establishing continuity for corporate messaging.   
whitepaper MessageLabs Intelligence: "Do you want spam with that spam?"2006-12-13 01:00:24 MessageLabs
  This report provides the latest threat trends for October 2006, to keep you informed regarding the ongoing fight against viruses, spam and other unwelcome content. October marks the beginning of the spam season this year in the run up to the holiday period, with MessageLabs seeing a sharp increase in levels this month, especially in the past few weeks. As predicted in the September/Q3 MessageLabs Intelligence report, spam is not going away. This increase is largely attributed to the huge rise in botnet activity over the past few weeks. There are two contributing factors compounding this issue...   
whitepaper Reference Architecture for Lotus Domino to Microsoft Exchange Migrations2006-12-29 01:00:26 Microsoft
  This paper presents a difference architecture process that creates a high-level reference architecture for a Lotus Domino to Microsoft technologies migration. The reader can use this paper as a framework/reference point to build out a solution as he or she considers a migration from Lotus Domino technologies to Microsoft technologies. As part of the broader Microsoft Migration Planning Process, this material is used in the third and fourth phases of the Microsoft Migration Planning Process (formerly called the Application Analysis Envisioning Process or AAEP) with a goal of providing a standard set of components, tools, and design elements to be used during the envisioning and planning processes of a Lotus Domino migration.   
whitepaper VoIP : qualité et performance pour une utilisation optimale2006-12-04 07:04:48 Ovum
  73 % des entreprises qui ont déployé la VoIP (ou prévoient de le faire) ont déclaré que la qualité et la fiabilité constituaient toujours leur principale préoccupation. Ceci n'est pas surprenant lorsque l'on sait que seulement 8 % d'entre elles surveillent, ou prévoient de surveiller, tous les appels effectués sur leur réseau.* Fournir un excellent service peut être un véritable défi si vous ne possédez pas les informations nécessaires sur la qualité de service offert par votre réseau pour chaque appel voix. Compuware peut vous aider. Téléchargez notre Kit de ressources VoIP GRATUIT. Il inclut : * Un wébinaire en partenariat avec Ovum et BT ; * Le dernier rapport d'Ovum : Répondre aux exigences des applications métiers avec des réseaux de nouvelle génération ; * Le Livre Blanc Visibilité : un facteur indispensable pour la gestion des applications stratégiques sur MPLS. * Étude indépendante réalisée à la demande de Compuware auprès de 300 directeurs informatiques EMEA, octobre 2006.   
whitepaper Application Performance Management Survey Report2006-11-29 01:00:19 Compuware
  How do your application performance practices compare to your peers? Download this survey report to see how other organisations are approaching application performance. Compuware's Application Performance Assurance Solution : predictable performance every time • Identifies potential performance problems • Assures end-user performance expectations will be met • Avoids jeopardising the performance of production applications   
whitepaper VoIP Quality: Can you make the right call?2006-11-29 01:00:19 Ovum
  73% of organisations that have either deployed VoIP or are planning to, said that quality and reliability is still their biggest concern. This is not surprising given that only 8% monitor, or plan to monitor, every call across the network.* Delivering excellent service can be challenging if you don't have insight into what level of service your network is providing to every voice call. That's where Compuware can help you. Download our FREE VoIP Resource Kit which includes: • A new webcast in association with Ovum and BT • The latest Ovum paper: Meeting the demands of business-critical applications with next-generation networks • Visibility: The Key to Managing Critical Applications on MPLS White Paper * Independent Compuware commissioned research of 300 EMEA IT Directors - October 2006   
whitepaper Windows Vista: Top Ten Tips & Tricks2007-03-02 01:26:35 Microsoft
  This paper explains top ten tips & tricks for Windows Vista. Looking for specific applications, Web sites, and e-mails is faster than ever with the streamlined Windows Vista start menu. Windows Vista introduces a new concept for adding additional performance to a running system. Windows ReadyBoost lets people use flash memory on a USB 2.0 drive, SD Card, Compact Flash, or other memory form factor to provide additional memory cache - memory that the computer can access much more quickly than it can access data on the hard drive.   
whitepaper Presence CRM Optimizer Messaging2007-01-19 01:00:27 Presence Technology
  This paper describes the architecture and function of Presence CRM Optimizer Messaging. By offering e-mail, fax and SMS services, the messaging module extends the range of communication channels available between a Contact Center and its customers. The module also makes it possible for these channels to be managed by the same agent that manages voice services. As part of the Presence suite providing solutions for Contact Centers, this module is an extension of Presence CRM Optimizer and works with the Presence server and all other client applications.   
whitepaper Meeting the E-Mail Compliance Challenge With Microsoft Exchange Server 20072006-11-08 01:00:18 Microsoft
  Microsoft Exchange Server 2007 helps organizations meet compliance requirements for e-mail and messaging, including: data retention and discovery, controlled access to data, and policy and procedure enforcement. This white paper discusses the compliance issues organizations face, especially those in the financial services and healthcare industries, and how Microsoft Exchange Server 2007 enables companies to quickly implement comprehensive compliance capabilities to address these requirements.   
whitepaper Outlook Integration for Amdocs CRM2007-01-19 01:00:27 Vested Development
  This paper is a technical description of the software product, aimed to create bi-directional integration between Amdocs CRM and Microsoft Outlook. The paper describes key features of the Outlook Integration for Amdocs CRM provides a high-level architectural overview of the solution and its components, and exhibits the functional and implementation design of each component.   

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