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 TitleDate AddedCompany
whitepaper The Creative Business Analyst Part 3 - Making Better Decisions2009-10-27 IRM Training
  This final paper of the series it looks at decision making techniques - how to select the best idea from the many come up with - and how to justify recommendation to client, manager and peers. Unfortunately the word solution means different things to different people - to a designer it describes the architecture of the application. To a developer it defines how the application will be coded and to a project manager, how the application will be built and implemented. However, to the client (and business analyst) it means what the system will do.

Tags: Data Tools, Enterprise Planning		   
whitepaper Defense Contractor Helps Save Lives and Sees 100 Percent ROI With ERP Solution2009-10-27 Microsoft
  BMI Defense Systems designs and manufactures protective equipment with patented energy-absorbing designs for the U.S. military. In 2008, the company won a multimillion-dollar contract to ship a gunner platform and restraint system in direct support of the military operations in Iraq and Afghanistan under the Mine Resistant Ambush Protected vehicle program. Faced with a need to exponentially scale up its operations, BMI Defense worked with Microsoft Gold Certified Partner SIS to implement Microsoft Dynamics SL for accounting, supply chain, and manufacturing. The solution helped BMI Defense better demonstrate to the government its direct and indirect costs for the new contract, thereby saving the company more than the amount it cost to implement the system.

Tags: IT Budgeting		   
whitepaper Cloud Computing: Save Time, Money, and Resources2009-10-26 IBM
  Testing your applications before they launch is essential, but so is the right environment. This IBM® Redbook® explains how a private test cloud can help you organize and streamline your test environment, allowing for a quick turnaround of resource requests—lowering overall costs. Read the Redbook.

Tags: Enterprise Planning, Education, Internet and Web, Mobile and Wireless		   
whitepaper Selection Criteria for Remote Support Tools2009-10-23 NTRglobal
  Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer satisfaction ratings. Read this report to find out 10 critical selection criteria to use when evaluating remote support platforms, and identify how moving beyond homegrown or freeware tools will accelerate the achievement of business goals for your service and support operation

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Developing Something for Nothing with SQL Server2009-10-22 Quest Software
  When looking for no-cost software development solutions, does "free" always mean "free?" Is the free solution scalable? What about support? How long will it be "in play?" Are there legal issues to consider? In this new Quest Software technical brief, learn about SQL Server Express - Microsoft's free version of SQL Server - and how this full-featured solution can be readily used on desktops and servers alike. Learn about the flexibility, power and scalability of this exceptional no-cost software, and how it can often meet your initial development and deployment needs. Read this technical brief today.

Tags: Software Development Tools, Project Management, Security Administration, Software Development Tools		   
whitepaper CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?2009-10-22 R3Now.com
  Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to have better market insight. But few companies realize these goals. After going through some of the academic studies and literature about CRM implementation there is evidence to suggest that some companies see some limited benefit from their CRM implementations, but overall they are not happy.

Tags: Enterprise Planning		   
whitepaper Download a Free Trial of SmartDraw: Learn why SmartDraw is the ideal alternative to Visio2009-10-21 SmartDraw.com
  SmartDraw's fundamentally different approach makes it the superior choice for the vast majority of users.

SmartDraw is:
  • Automatic—drawing for you, ensuring a professional result every time.
  • Comprehensive—includes hundreds of templates and examples for every type of visual, including flowcharts, timelines, org charts, mind maps, floor plans, marketing charts and more.
  • Integrated—works seamlessly with Microsoft Office®. Transfer your visuals to PowerPoint, Word, Excel or to PDF with a single click. Even open and edit Visio files.
SmartDraw's ease of use means it requires very little support, plus it costs much less than Microsoft Visio. Download the free trial and evaluate SmartDraw for your organization today.

Tags: Software Development Tools, Data Tools, Software Development Tools, Office Suites		   
whitepaper Bigger picture, smarter decisions: Today's BI tools2009-10-21 IBM
  With people and systems increasingly interconnected, it's hard to keep up with data. In the ForwardView article, "Bigger picture, smarter decisions: BI tools," you'll learn how Business Intelligence (BI) solutions provide greater visibility across the entire business to help you spot trends in real time. See how a midmarket company used BI solutions to make smarter decisions and increase competitiveness.

Tags: Data Tools, Enterprise Planning, Data Tools, Data Tools		   
whitepaper Top 10 DMVs for Easier SQL Server Monitoring2009-10-21 Quest Software
  Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL Server experts Tim Ford and Brent Ozar as they discuss the most valuable DMVs, and how to use them.
    Learn about the DMVs that can help you:
  • Gain greater insight into your SQL Servers
  • Improve the performance of your databases and their indexes
  • See exactly what users are doing to your SQL instances
Take the mystery out of DMVs, and learn how they can best benefit you. Watch this on-demand webcast today.

Tags: Enterprise Planning, Enterprise Planning, Data Infrastructure, IT Budgeting		   
whitepaper Applying Remote Support Technology for Maximum Impact2009-10-20 Citrix Online
  Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN