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 TitleDate AddedCompany
whitepaper Service Management Companies: Will You Grow With or Outgrow QuickBooks?2008-04-14 High 5 Software
  Service companies that are expanding need to look at solutions to improve operations and accounting functions. Many of these companies start out with QuickBooks and wonder if they can find a solution to improve operations. At some point they wonder if they will outgrow QuickBooks. This paper shows that by separating Operations and Accounting, they can continue to use QuickBooks much longer throughout their growth cycle. This paper explains solutions and options available and when service companies need to consider solutions beyond QuickBooks.

Tags: Accounting Applications		   
whitepaper Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations2008-04-14 Microsoft
  The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created a unique challenge: collaboration between offices across time zones. Managers had little visibility into what employees were doing. Lacking this basic knowledge, decision makers had difficulty tying activities to results and the achievement of their strategic initiatives. To address this issue and more, they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics CRM 4.0. Managers favor the application's multi-tenancy feature to tailor data to suit the agency's three main user groups.

Tags: CRM Software		   
whitepaper NBA Basketball Team Scores With Sales Force Automation Tool2008-04-11 Microsoft
  The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, concerts, and family events to promote, the firm has developed an extensive list of customers and prospects. Advertising revenues exist for each of these events. As the team's legacy Onyx CRM implementation neared its end of life, managers compared three alternatives to replace it. They chose Microsoft Dynamics CRM for its ease of use, adaptability, and scalability as well as its ability to increase efficiency.

Tags: Sales Force Automation		   
whitepaper Microsoft Office System Webcast: Introducing Windows Vista for 2007 Microsoft Office System Users (Level 100)2008-04-10 Microsoft Tips
  This webcast introduces to those familiar with the 2007 Microsoft Office system to the features of Windows Vista that best suits them. The presenter shows the advantages of using Windows Vista and the 2007 Office system together, including better file origination, program starting, search, communication, and Internet navigation. The attendee will get tips and tricks to better share and find the files, discover the consistency of search capabilities throughout Windows Vista, and navigate the new features of Windows Internet Explorer 6.

Tags: Windows Vista		   
whitepaper NCA Partner Online Series: Selling Office 2007 and the Microsoft Office System2008-04-10 Microsoft Tips
  Microsoft Office 2007 and the related platform of server and desktop products can deliver amazing business value and increased productivity to any business. But many customers have not upgraded. Why? They're happy with their current version and feel its good enough for their day-to-day tasks. This webcast will cover the top 10 business benefits of the Office 2007 platform and answer the simple trigger questions to help the customers think outside the box and realize the benefits they can get with the 2007 Office System.   
whitepaper Eight Best Practices in Dashboard Design2008-04-10 Investcorp
  In today's world where people are inundated with more data than they can process, dashboard design plays a very important role as it is the central conduit through which information flows to the decision-maker. If the right metrics is not presented in the right form at the right time, the business users can end up making the wrong decisions, impacting the business process. Many customers, at some point in time, want to know if the metrics they are measuring are the right metrics to monitor. Many at times customers have found that the metrics they are tracking are not the right ones to track. Doing a gap assessment with industry benchmarks aligns people with industry best practices.

Tags: Best Practices		   
whitepaper The Business Value of Microsoft Office Professional 2007: Top 10 Benefits2008-04-09 Microsoft Tips
  Office Professional 2007 provides the users with a complete set of productivity and information management tools to accomplish routine tasks quickly, effectively manage customer and contact information in one place, produce professional-quality marketing communications and campaigns in-house, and simplify database creation and reporting. This webcast will review the top ten benefits and discuss the business value behind each. The presenters will also review the business value resources that can be leveraged in the evaluation of this solution.

Tags: Database Management, Collaboration Tools		   
whitepaper Fujitsu Siemens Computers Helps Its Customers to Cut Costs and Boost Efficiency With Greater Automation2008-04-09 CA (Computer Associates)
  Fujitsu Siemens Computers is the leading European IT infrastructure provider. To ensure a high quality of service and meet the company's growth plans, Fujitsu Siemens Computers needed to provide cost-effective and repeatable solutions that meet the needs of its diverse customer base. Fujitsu deployed CA for its solution, by using CA's IT infrastructure management products, their customers can access all relevant IT management data through a single central console and ensure service availability across complex, diverse IT infrastructures.

Tags: Infrastructure Management, ITIL		   
whitepaper Financial-Software Leader Credits Productivity Boost, Reduced IT Costs to 2007 Software2008-04-07 Microsoft Tips
  Jack Henry & Associates, Inc. (JHA), a leading provider of software and services to banks and credit unions, has long depended on Microsoft Office Word, Office Excel, and Office PowerPoint to produce timely and effective marketing, sales, and support documents. Seeking to further streamline document production, strengthen collaboration, and reduce IT costs, JHA has provided the 2007 Microsoft Office system to more than 3,700 users throughout the company in a two-phase deployment. With the 2007 Office system, JHA professionals are creating powerful business and technical documents in less time than before and enjoying enhanced collaboration both internally and with customers. In addition, JHA is saving in hardware storage and networking costs and is better able to demonstrate its technology leadership to customers.

Tags: Collaboration Tools		   
whitepaper Enhancing State and Local Government Through Desktop Optimization2008-04-04 Microsoft
  The Real World Situations: Desktop Optimization Best Practices Guide for state and local governments gives real-world examples of government agencies using Microsoft's Desktop Optimization solutions to help them deliver better services more cost-effectively.

Tags: Infrastructure Management, Cost Control - Risk Mgmt., IT Reliability, Best Practices