Member Login

E-mail:    Password:  




 TitleDate AddedCompany
whitepaper Egypt-Based ISP Boosts Sales Revenue With Award-Winning Customer Relationship2009-11-01 Microsoft
  Egypt and Middle East-based Internet Service Provider (ISP) LINKdotNET wanted a new Customer Relationship Management (CRM) solution to support customers and expand its offering. It engaged LINK Development to implement Microsoft Dynamics CRM integrated with Microsoft Office SharePoint Portal Server and Microsoft Forecaster in Microsoft Dynamics GP for integration of financial data, saving hundreds of hours' work daily.

Tags: Customer Management, Office Suites		   
whitepaper Luxury Cruise Operator Boosts Productivity by 400 Percent, Gains Substantial Savings2009-11-01 Microsoft
  New York - based Travel Dynamics International (TDI) specializes in operating luxury cruises to exotic destinations designed to provide passengers with culturally enriching experiences. The company needed to replace its aging, custom-built reservation system and consolidate its operations on a single, easy-to-use, highly flexible system. With help from Microsoft Gold Certified Partner Infinity Info Systems, TDI deployed Microsoft Dynamics CRM and built a new reservation management system on the solution.   
whitepaper Challenging the economic downturn2009-11-01 Vodafone
  HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for protecting business and sustaining growth through the downturn

Tags: Customer Management, Customer Management, Customer Management		   
whitepaper CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?2009-10-22 R3Now.com
  Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to have better market insight. But few companies realize these goals. After going through some of the academic studies and literature about CRM implementation there is evidence to suggest that some companies see some limited benefit from their CRM implementations, but overall they are not happy.

Tags: Enterprise Planning		   
whitepaper Top 10 DMVs for Easier SQL Server Monitoring2009-10-21 Quest Software
  Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL Server experts Tim Ford and Brent Ozar as they discuss the most valuable DMVs, and how to use them.
    Learn about the DMVs that can help you:
  • Gain greater insight into your SQL Servers
  • Improve the performance of your databases and their indexes
  • See exactly what users are doing to your SQL instances
Take the mystery out of DMVs, and learn how they can best benefit you. Watch this on-demand webcast today.

Tags: Enterprise Planning, Enterprise Planning, Data Infrastructure, IT Budgeting		   
whitepaper Turbocharger Service Giant Speeds Up Global Expansion With Enhanced Workflow Integration2009-10-16 Microsoft
  Facing the time crunch, Tru-Marine knows that meeting its customers' demand for excellent service quality within the shortest turnaround time requires its staff to "Get their work done right the first time". Once the vessels' turbochargers are serviced, they should not require another servicing until two years' time. To achieve this, Tru-Marine's entire value chain from its spares warehousing, turbocharger repairs and eventually customer delivery, has to be tightly integrated to run like clockwork. After several proof of concept exercises, Tru-Marine chose Microsoft Dynamics NAV and Microsoft Dynamics CRM to empower its business.

Tags: Enterprise Planning		   
whitepaper Promoting Growth through Incentive Compensation Management2009-10-13 Varicent
  Efforts to motivate behavior in a complex business environment lead to complex sales compensation plans. While many of these plans have met success, some well-intentioned plans can lead to unexpected outcomes. Adopting a sophisticated sales compensation management solution can provide visibility into and control over sales compensation plans and help executives measure the cost of sales and manage their companies' sales performance. Download to find out how technology tools can increase visibility and control into your organizations' sales compensation.

Tags: Customer Management, Customer Management, Customer Management, Business Functions		   
whitepaper Sales Compensation & Performance Management 2009 Survey Results and Analysis2009-10-13 Varicent
  Based on 1000+ companies, the CSO Insights' 2009 Sales Compensation & Performance Management Report provides summaries of what strategies and tactics companies are employing. The findings offer insights and the report offers suggestions on key elements that should be considered as you plan, deploy and manage compensation plans and sales performance in 2010.

Tags: IT Infrastructure, Business Functions, Customer Management, Mobile and Wireless		   
whitepaper Unified Communications2009-10-12 Plantronics
  Waiting for information via email is no longer acceptable. Today's communication channels must deliver immediate presence and interaction. Successful companies know this and are responding by turning to UC.

Tags: Internet and Web, Customer Management, Mobile and Wireless, Software Development Tools		   
whitepaper Final Chance to Learn how Business Leaders are making IT work for them2009-10-12 SAP
  The importance of effective decision making and aligning business strategy with your daily activities is essential in times of economic crisis, but also during periods of sustained growth and success. Download these free white papers to find out just how other Business Leaders are making IT work for themselves and their organisations.

Tags: Customer Management, Data Tools, Data Tools, IT Infrastructure