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 TitleDate AddedCompany
whitepaper Austrian Bank Boosts Productivity by 17 Per Cent With Customer Management Solution0000-00-00 Microsoft
  Austria's largest cooperative bank, Raiffeisenbank Kleinwalsertal, is also one of central Europe's most successful banks. In the last 25 years, private-sector banking has grown, and the demands on Raiffeisenbank Kleinwalsertal and the services it provides have increased. But the customer relationship management solution it used was no longer meeting the bank's needs. With help from Microsoft Certified Partner Hewlett Packard and First City International, the bank rolled out Microsoft Dynamics CRM. The bank now has specific modules for asset management strategy, complaint processing, notices about meetings, deadline agreements, and inheritance arrangements. Employees can access information at the touch of a button, improving customer service and boosting productivity by 17 per cent.

Tags: Business Management, Bank Management		   
whitepaper Software Tools Enable Partner to Gain and Retain Customers While Increasing Revenue0000-00-00 Microsoft
  Microsoft Gold Certified Partner BroadPoint Technologies provides its customers with solutions and services for Microsoft Dynamics GP, formerly Microsoft Business Solutions - Great Plains. BroadPoint recognized that customers want a flexible way to make changes to their business management solutions, and to do so in a cost-efficient manner that scales to various business needs. As a Microsoft Partner Program member, BroadPoint started selling the Microsoft Dynamics Professional Services Tools Library to its customers. BroadPoint can now foster long-term customer relationships that lead to increased revenue as well as use the tools as a selling point with potential customers. The Microsoft Dynamics Professional Services Tools Library allows the company to be more flexible and adapt to customer needs, and helps position BroadPoint for growth.

Tags: Business Management		   
whitepaper High-End Fitness Club Anticipates Pump-Up in Sales From New Sales Tool0000-00-00 Microsoft
  Equinox Fitness operates 38 high-end fitness clubs across the United States and has grown 400 percent in the last five years. To continue its rapid growth, Equinox needed to modernize its sales process to improve lead management, sales forecasting and closing rates. Working with a Microsoft Gold Certified Partner, Equinox automated its sales process and used customer relationship management software to help its people make more sales, more easily. It's not only the front-line salespeople but also managers who benefit from using the new tools, with important insight into their overall sales pipeline and improvements to their ability to drive team performance.

Tags: Business Management, Sales Force Automation		   
whitepaper Insurance Software Provider Bolsters Product With Enhanced CRM Capabilities0000-00-00 Microsoft
  Established in 1991, Microsoft Gold Certified Partner RDT provides insurance systems and ratings software to major insurers and large brokers. RDT is committed to keeping Landscape leading-edge in terms of technology. The company releases updated versions every six months to incorporate new developments and customer input. Over the past several years, RDT added more Customer Relationship Management (CRM) functionality - such as contact information and account notes - to enable large insurers to manage their brokers more effectively. RDT began working with a pre-release version of Microsoft Dynamics CRM, code named "Titan," to explore integration opportunities with its Landscape software.

Tags: Business Management		   
whitepaper Adding Value for Customers Through a Hosted Customer Relationship Management Solution0000-00-00 Microsoft
  Based in Lincoln, Nebraska, Sandhills publishes trade magazines (and their Web counterparts) for the heavy equipment, agriculture equipment, aircrafts, over the road trucks and personal computing industries, including Machinery Trader, Truck Paper, PC Today, and others. Many of Sandhills' advertisers lack the resources to support a sophisticated Customer Relationship Management (CRM) system - but risk missing sales opportunities without one. Sandhills decided to offer hosted Microsoft Dynamics CRM to its equipment dealer advertisers as part of its broad suite of online Dealer Services package.

Tags: Business Management		   
whitepaper Software Developer Enables Data-Driven E-Mail Campaigns With CRM Solution0000-00-00 Microsoft
  ExactTarget, a Microsoft Gold Certified Partner, helps companies develop timely, relevant e-mail marketing communications. In order to make marketing e-mail more valuable, ExactTarget integrated its offering with Microsoft Dynamics CRM. The Microsoft Dynamics CRM business application platform provided ExactTarget with straightforward integration, powerful workflow technology, and an easy way to build sophisticated customer profiles.

Tags: Business Management, Application Development		   
whitepaper Financial Trading Firm Builds Specialized Stockbroker Solution0000-00-00 Microsoft
  Relevance Software offers stock traders a software solution that combines financial market data, customer relationship management, and trading functionality. Relevance used the business application platform for Microsoft Dynamics CRM, code named "Titan," to speed development and gain the confidence of cautious customers. Microsoft Dynamics CRM offers a robust security model and enables the creation of sophisticated customer profiles.

Tags: Business Management		   
whitepaper Software Maker Empowers Financial Services Companies With Enhanced CRM Solutions0000-00-00 Microsoft
  A developer of Customer Relationship Management (CRM) solutions for the financial services industry, GaleForce Solutions is working with the business application platform for Microsoft Dynamics CRM, code named "Titan," to create the next generation of its financial services CRM software. A small team of software developers is quickly delivering rich solutions that match customer needs exactly and extend the company's market globally.

Tags: Business Management, Application Development		   
whitepaper Maker of Contract Lifecycle Software Poised to Help Clients Slash Sales Cycle0000-00-00 Microsoft
  Using the Microsoft Dynamics CRM business application platform, a small team of programmers at Upside Software is developing the latest version of the company's contract lifecycle management software - UpsideContract. By working with the Microsoft Dynamics CRM application development platform now, Upside Software expects to be first to market with a solution that has the potential to slash customer sales cycles by 30 percent or more.

Tags: Business Management, Application Development		   
whitepaper Real Estate Management Firm Links Global Operations With Customer-Focused Solution0000-00-00 Microsoft
  Jones Lang LaSalle (JLL) is one of the world's largest and most diverse real estate services and money management firms. With more than 22,000 employees in 160 offices worldwide, JLL required a scalable, secure, enterprise-wide Customer Relationship Management (CRM) system to efficiently share customer information across geographical and organizational boundaries. After an extensive review, the firm chose Microsoft Dynamics CRM to replace its regional CRM systems, including Salesforce.com and Siebel. The new solution ties global operations together and offers employees a user-friendly interface. With the first phase of implementation complete, JLL gains the ability to accurately track client needs and identify greater cross-selling opportunities, which has lead to improved client service and increased sales.

Tags: Business Management