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 TitleDate AddedCompany
whitepaper Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM2008-03-10 Microsoft
  The attendee of this webcast will learn how to create customer relations by using Microsoft Dynamics CRM 4.0. The presenters speak about the trends, best practices, and competitive advantages of the customer-centric enterprise. The webcast shows how the Portland Trailblazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base.   
whitepaper Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM2008-03-10 Microsoft Tips
  Microsoft Dynamics CRM is one of the fastest growing CRM products in the market. In addition to the functionality which one would expect from a world-class CRM solution, Microsoft Dynamics CRM also features additional capabilities to sales, services, and marketing professionals, providing a highly flexible relationship management platform that can adapt, grow, and scale with the business. The presenter of this webcast will explain the concrete ways Microsoft Dynamics CRM can help organizations to attain a 360-degree view of customers; achieve reliable user adoption; accelerate project delivery and returns; and adapt quickly to business change.

Tags: Business Management
  
whitepaper Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)2008-03-05 Microsoft
  Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution and empower the employees to respond quickly to customer demands and increase customer satisfaction. This webcast shows how the productivity of sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.   
whitepaper Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)2008-03-01 Microsoft
  This webcast features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers to innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to customer demands and increase customer satisfaction. This webcast shows how to make more informed decisions by creating the own reports, workflows, and customized screens specific to the needs.

Tags: Sales - Marketing
  
whitepaper Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise2008-03-01 Microsoft
  Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer database of over 1 billion records, Microsoft Dynamics CRM was able to achieve sub-second response times using a modest hardware configuration.

The deep integration with key Microsoft business applications and components helps companies realize cost benefits by allowing them to take advantage of existing investments in technology, infrastructure, and resources to maintain and optimize the application. The flexible application architecture offers companies choices, including the deployment model that meets their needs and the user interface that is best for them.

Tags: Database Management, High Performance Computing, Database Applications
  
whitepaper Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability2008-03-01 Microsoft
  Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that provides enterprise levels of scalability and performance. Microsoft Dynamics CRM 4.0 addresses the stringent requirements of the enterprise in the areas of performance and scalability, application flexibility, efficient manageability, and network configurability.

Microsoft Dynamics CRM does all this while helping to keep costs under control by enabling enterprise customers to implement, manage, and maintain their system using readily-available resources. With multiple deployment options, companies can design their implementation to meets their need as economically as possible. A highly flexible architecture help organizations to maintain the value of the customizations and change quickly to meet business needs as the market changes.

Tags: Business Intelligence - Data Warehousing, IT Reliability, High Performance Computing
  
whitepaper Global Freight Forwarder Capitalizes on Integrated Solution to Speed Business Growth2008-03-01 Microsoft
  National Air Cargo provides express freight delivery worldwide. By leveraging its position as a low-overhead freight forwarder, it has outmaneuvered larger carriers, expanding its market share year after year. When its accounting system could no longer accommodate rapid growth, and as its customer base continued to expand, the company engaged Microsoft Gold Certified Partner Software Solutions Group to implement Microsoft Dynamics GP and Microsoft Dynamics CRM. To enhance this solution, the IT team at National Air Cargo developed a fully integrated supply chain management system based on the Microsoft .NET Framework 3.0. National Air Cargo also relies on several communication and collaboration tools from Microsoft to strengthen its operational agility.

Tags: Supply Chain Management, .NET
  
whitepaper Measured Thoughts: McNeil Consumer Healthcare2008-02-23 SAS Institute
  McNeil Consumer Healthcare is the parent company of many of the world's most well-known over-the-counter pharmaceuticals. This webcast provides an in-depth conversation about managing the marketing effectiveness of globally recognized products such as Tylenol, Benadryl, and Rolaids.

Tags: Sales - Marketing,
  
whitepaper Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 1 of 2) (Level 100)2008-02-20 Microsoft
  Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to customer demands and increase customer satisfaction. The attendee of this webcast will learn how to stay connected and make more informed decisions by creating own reporting using the report wizard.   
whitepaper Better Together With Microsoft Dynamics CRM2008-02-08 Microsoft
  Microsoft makes significant investments in delivering products and technologies that work together and enable people-ready businesses. This vision is centered on providing the right tools to help people realize their potential. Microsoft Dynamics CRM business software achieves this goal by bringing Customer Relationship Management (CRM) together with versatile Microsoft products and technologies to provide with a wide choice of capabilities to enhance the business. Microsoft Dynamics CRM gives the applications and capabilities one need to easily create and maintain a clear view of customer interactions from first contact through purchase and post-sales.