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 TitleDate AddedCompany
whitepaper mySAP E-Procurement Eases Network Gear Purchases for Korean Wireless Giant SK Telecom0000-00-00 SAP
  SK Telecom is a major wireless telecommunications service provider in Korea, serving more than 11 million mobile phone customers. One of the world's most innovative and advanced wireless networks allows SK Telecom to offer digital voice calls and high-speed Internet access, mobile video and other next-generation wireless services. SK Telecom recently installed e-procurement software from SAP Markets to simplify the purchase of essential network equipment and other goods.

Tags: ERP, Wireless		   
whitepaper HCG Industrial Services Improves Its Sales Force With mySAP CRM0000-00-00 SAP
  Based in Rijswijk, Netherlands, HCG industrial services B.V. constructs and maintains process installations, mostly for the petrochemical sector and the food industry. Its core activities are manufacturing and supplying equipment and pipe systems. The company provides complete engineering services, from design and manufacture through installation and maintenance. Since late 2000, SAP Mobile Sales, which is part of mySAP Customer Relationship Management (mySAP CRM), has been the backbone of HCG's sales organization. HCG was SAP's first customer in the Netherlands to go live with SAP Mobile Sales.

Tags: Sales Force Automation		   
whitepaper mySAP E-Procurement Optimizes Ordering Processes and Enables Up to 30% Savings0000-00-00 SAP
  At the Heidelberger Druckmaschinen AG locations in Wiesloch/ Heidelberg and Rochester, N.Y. (USA), employees started to order office materials and tools via Intranet. With a web-browser interface at their desks, they simply need to select the required items from an electronic supplier catalog and then trigger the order. The technological platform for this facility is the mySAP E-Procurement solution that the group introduced in April 2001 to begin a new era of optimizing group-wide procurement in the cataloged goods area.

Tags: 		  
whitepaper With mySAP Customer Relationship Management, GEW RheinEnergie Thrives in a Deregulated Market0000-00-00 SAP
  Armin Druschke, project leader for the mySAP CRM and mySAP BI implementation at the Cologne, Germany-based energy supplier GEW RheinEnergie, sums up his experience in one, neat statement: "Customer Relationship Management is a philosophy that every company needs to live by every day if it is going to remain successful in the long run." By implementing mySAP CRM, GEW RheinEnergie has emphatically underlined its commitment to building a CRM environment that focuses on service quality and growth in the highly competitive energy market.

Tags: Business Management, Business Intelligence - Data Warehousing		   
whitepaper FAG Sales Europe - More Clout With mySAP CRM0000-00-00 SAP
  FAG employs 18,000 people worldwide and 450 of them belong to FAG's largest sales organization, FAG Sales Europe, which has subsidiaries in 12 countries and generated sales of around £400 million in 2001. FAG Sales Europe, which is responsible for business with European industrial customers within the FAG Kugelfischer group, recently implemented mySAP Customer Relationship Management (mySAP CRM) at its German sales subsidiary to integrate its approach to customer care. The goal? More efficient processes, improved service, and an increase in sales volume.

Tags: Business Management, Sales - Marketing		   
whitepaper Success Smells Sweet for Spanish Perfume and Pharmaceuticals Manufacturers Using mySAP CRM0000-00-00 SAP
  While each Iberian subsidiary focuses on its core line of business, Finaf92 is charged with providing centralized IT, human resources, and accounting services across the group. Finaf92 has been an SAP customer since 1996, understanding early on in its history that an integrated, flexible business infrastructure was necessary to conduct business in multiple countries and across multiple industries. Finaf92 installed SAP R/3 software (functionality now found in the mySAP ERP solution) to ensure the ability to meet the expected growth of its member companies and provide a standardized, consolidated source of information for reporting to its Italian parent.

Tags: ERP		   
whitepaper E-Selling With mySAP CRM: 600,000 Items Cataloged Online0000-00-00 SAP
  Around the clock, quick, and easy with SAP: Since October 2001, customers throughout the world have been able to find out about the extensive product range provided by Lemforder International AG & Co. KG and place their orders online. Using mySAP Customer Relationship Management (mySAP CRM) and its e-selling capabilities, the Bremen, Germany-based company is breaking new ground in customer acquisition and retention.

Tags: ERP		   
whitepaper CRM With mySAP.com0000-00-00 SAP
  Wuerth Japan imports and markets automobile repair and maintenance products by means of business processes that rely on a highly mobile sales force. To support these processes, the company decided to deploy Mobile Sales (for handhelds). Wuerth Japan looked around carefully to find a replacement before opting for the Mobile Sales (for handhelds) component of CRM with mySAP.com. Making use of the Internet and tightly integrated with other SAP software, Mobile Sales (for handhelds) offered considerable advantages over the old system. The solution has given the sales force powerful new capabilities and enabled tight integration with back-office systems, greatly improving efficiency and transparency.

Tags: Business Management, Sales - Marketing		   
whitepaper Uses mySAP Customer Relationship Management and mySAP Utilities to Compete for Customers in a Deregulated Environment0000-00-00 SAP
  Romande Energie needed a solution that would address the core business activities of electricity and the customer relationship management challenge of a newly deregulated environment. The integration between mySAP CRM and mySAP Utilities means call center agents have immediate access to all customer information. This information includes previous contacts with the customer and information that relates to electricity service, such as invoicing and work management activities at the customer site.

Tags: Business Management		   
whitepaper Customer Relationship Management With mySAP.com: Mobile Sales0000-00-00 SAP
  "Faster, better, more reliable. AUBI. Naturally" is how the Hermeskeil, Germany-based fitting systems company AUBI Baubeschlage GmbH is operating in the market. This successful company, which employs 480 people, posted sales revenues of close to DM 110 million in 1998. To ensure success in the future, AUBI has opted for CRM with mySAP.com, and is equipping its field sales force with laptops and Mobile Sales - SAP's CRM component for field sales representatives.

Tags: Sales Force Automation,