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Title Date Added Company

Beckman Coulter Empowers Sales Force While Maintaining Control of Sensitive Information 2008-03-01 Oracle

Beckman Coulter, Inc., a leading manufacturer of biomedical testing instrument systems, tests, and supplies, is in the business of simplifying and automating laboratory processes. Beckman Coulter wanted to create an electronic SRM for its team, but needed to ensure that its information was secure. It also had to be certain that field personnel could only use up-to-date documents and share them only with the audiences for which they were intended. After careful consideration, the company selected Oracle Information Rights Management (formerly known as SealedMedia and Stellent Information Rights Management) to solve its classic information security dilemma.

Tags: Security Management, Data Recovery - Security

Nestle Malaysia Enhances Customer Service and Sales Performance With Motorola and NewsPage Mobility Solution 2008-01-11 Motorola

Nestle sells an extensive range of grocery products through its own sales force, and distributors' sales forces. In their daily visit to the customers, the sales teams are expected to perform a number of different activities such as market surveys, asset tracking and merchandiser audits to gather customer and market intelligence. To enable Nestle to scale their operations efficiently and cost-effectively, they needed to look for new technology and solutions that would increase productivity many-fold, without necessarily increasing cost. Using the NewsPage Mobility Framework, Nestle created a mobile SFA system for its sales force, sales supervisors, distributors and merchandisers on Motorola's Enterprise Digital Assistant (EDA), namely the PPT8800, 8866 and MC50 series.

Web Seminar Series: Quote to Contract Automation for Salesforce 2007-12-05 EchoSign

Today, manually creating quotes and contracts inside your Salesforce.com system can slow down your sales cycle if you rely on nothing more than copying and pasting contact information, pricing, opportunity data and product information for every deal. Learn how to save time in your sales cycle and generate more revenue by automating the quote and contract generation process.

Join Salesforce application experts EchoSign and DreamFactory on a one hour web seminar so you can learn how to convert more leads into cash. View this webinar and see why customers like VerticalResponse have increased their closed transactions by 50% since using EchoSign & DreamFactory.

Unify a Mobile Workforce 2007-12-01 Cisco Systems

Many businesses find their employees are going mobile. Preparation is important for a successful mobile work program. This webcast shows how to connect people to people, respond to customers faster, and prepare employees to work anywhere & what policies are needed.

Tags: Mobile - Wireless Communications

Motivating Sales Partners and Staff With SAP Incentive and Commission Management 0000-00-00 SAP

German market leader T-Mobile wanted to strengthen its position in the ever-changing mobile communications industry. By replacing its aging legacy system with SAP Incentive and Commission Management, the company gained a powerful solution for motivating its entire sales organization. As a result the software enables T-Mobile to respond more quickly to market requirements, and to effectively motivate sales channels to sell more of its most profitable products and services.

Tags: ERP, Sales - Marketing

BAX Global Improves Business Operations and Productivity Leveraging the Informatica Data Integration Platform 0000-00-00 Informatica

BAX Global is one of the world's leading international freight transportation and supply chain management companies. The company wanted to globally integrate customer and sales information to improve decision-making processes and increase sales. The company deployed Informatica PowerCenter. This resulted in improved business operations and decisionmaking capabilities, increased development productivity and integrated customer view.

Tags: Data Sharing and Integration

Fiberdyne Labs, Inc. Enhances Sales Effectiveness and Expands Sales Force 2007-01-23 01:00:26 Oracle

As a small company with approximately 200 employees and 25 salespeople, Fiberdyne Labs, Inc. had few formalized systems or processes for its sales force. The company assigned customers and prospects to sales representatives by territory as opposed to an account basis. Sales representatives seldom filed call reports and they used a variety of databases to maintain their own contact lists. Fiberdyne turned to Siebel CRM On Demand, a hosted Customer Relationship Management (CRM) solution delivered over the Web that does not require a substantial upfront investment in technology.

ELM Resources Improves Customer Service and Sales Force Effectiveness With Hosted Customer Relationship Management Solution 2007-01-23 01:00:26 Oracle

Established in 1994, ELM Resources is the student loan industry's only mutual benefit corporation. ELM Resources wanted to improve their ability to analyze customer service delivery to drive continuous improvement. The company wanted to standardize procedures to ensure consistent customer service and improve sales force effectiveness. The challenge was to create a scalable Customer Relationship Management (CRM) system to accommodate future growth. The company implemented Siebel CRM On Demand to create a centralized record tracking system that allows ELM Resources to provide consistent service and track performance and customer interactions across the organization.

Avnet Users Rave Over Sage CRM SalesLogix 2007-01-23 01:00:26 Sage Software

Although some staff were using ACT! by Sage, the best-selling contact manager from Sage Software, the majority of Avnet's customer data was recorded in systems based on Lotus Notes. The company wanted to turn their reps' account info into an asset of the company's while providing a true value to their reps using the system. The idea was to get all that data in one bucket, stabilize it, and make it usable as a whole. Avnet chose Sage CRM SalesLogix over several possible solutions, including Siebel, Onyx, and Pivotal, because it not only meets their technology needs from a sales force automation perspective, but because the product offers the flexibility and integration capabilities the organization required.

Horizon Healthcare Services, Inc. Enters a New Era in Customer Service 2007-01-19 01:00:27 Oracle

As New Jersey's largest health insurer, Horizon Healthcare Services, Inc. (Horizon) provides coverage to more than 2.9 million people throughout the state. Since 1932, Horizon has offered quality healthcare products and services designed specifically to meet the changing healthcare needs of its customers. Faced with a growing member population and increasing competition, Horizon realized that it needed to upgrade its call center and sales force system to better serve its customers and while reducing administrative costs. The company implemented Oracle's Siebel applications for Customer Relationship Management (CRM) - enabling faster and more effective customer service, and realizing an initial cost savings of $2.1 million.

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Title	Date Added	Company
Beckman Coulter Empowers Sales Force While Maintaining Control of Sensitive Information	2008-03-01	Oracle
Beckman Coulter, Inc., a leading manufacturer of biomedical testing instrument systems, tests, and supplies, is in the business of simplifying and automating laboratory processes. Beckman Coulter wanted to create an electronic SRM for its team, but needed to ensure that its information was secure. It also had to be certain that field personnel could only use up-to-date documents and share them only with the audiences for which they were intended. After careful consideration, the company selected Oracle Information Rights Management (formerly known as SealedMedia and Stellent Information Rights Management) to solve its classic information security dilemma. Tags: Security Management, Data Recovery - Security
Nestle Malaysia Enhances Customer Service and Sales Performance With Motorola and NewsPage Mobility Solution	2008-01-11	Motorola
Nestle sells an extensive range of grocery products through its own sales force, and distributors' sales forces. In their daily visit to the customers, the sales teams are expected to perform a number of different activities such as market surveys, asset tracking and merchandiser audits to gather customer and market intelligence. To enable Nestle to scale their operations efficiently and cost-effectively, they needed to look for new technology and solutions that would increase productivity many-fold, without necessarily increasing cost. Using the NewsPage Mobility Framework, Nestle created a mobile SFA system for its sales force, sales supervisors, distributors and merchandisers on Motorola's Enterprise Digital Assistant (EDA), namely the PPT8800, 8866 and MC50 series.
Web Seminar Series: Quote to Contract Automation for Salesforce	2007-12-05	EchoSign
Today, manually creating quotes and contracts inside your Salesforce.com system can slow down your sales cycle if you rely on nothing more than copying and pasting contact information, pricing, opportunity data and product information for every deal. Learn how to save time in your sales cycle and generate more revenue by automating the quote and contract generation process. Join Salesforce application experts EchoSign and DreamFactory on a one hour web seminar so you can learn how to convert more leads into cash. View this webinar and see why customers like VerticalResponse have increased their closed transactions by 50% since using EchoSign & DreamFactory.
Unify a Mobile Workforce	2007-12-01	Cisco Systems
Many businesses find their employees are going mobile. Preparation is important for a successful mobile work program. This webcast shows how to connect people to people, respond to customers faster, and prepare employees to work anywhere & what policies are needed. Tags: Mobile - Wireless Communications
Motivating Sales Partners and Staff With SAP Incentive and Commission Management	0000-00-00	SAP
German market leader T-Mobile wanted to strengthen its position in the ever-changing mobile communications industry. By replacing its aging legacy system with SAP Incentive and Commission Management, the company gained a powerful solution for motivating its entire sales organization. As a result the software enables T-Mobile to respond more quickly to market requirements, and to effectively motivate sales channels to sell more of its most profitable products and services. Tags: ERP, Sales - Marketing
BAX Global Improves Business Operations and Productivity Leveraging the Informatica Data Integration Platform	0000-00-00	Informatica
BAX Global is one of the world's leading international freight transportation and supply chain management companies. The company wanted to globally integrate customer and sales information to improve decision-making processes and increase sales. The company deployed Informatica PowerCenter. This resulted in improved business operations and decisionmaking capabilities, increased development productivity and integrated customer view. Tags: Data Sharing and Integration
Fiberdyne Labs, Inc. Enhances Sales Effectiveness and Expands Sales Force	2007-01-23 01:00:26	Oracle
As a small company with approximately 200 employees and 25 salespeople, Fiberdyne Labs, Inc. had few formalized systems or processes for its sales force. The company assigned customers and prospects to sales representatives by territory as opposed to an account basis. Sales representatives seldom filed call reports and they used a variety of databases to maintain their own contact lists. Fiberdyne turned to Siebel CRM On Demand, a hosted Customer Relationship Management (CRM) solution delivered over the Web that does not require a substantial upfront investment in technology.
ELM Resources Improves Customer Service and Sales Force Effectiveness With Hosted Customer Relationship Management Solution	2007-01-23 01:00:26	Oracle
Established in 1994, ELM Resources is the student loan industry's only mutual benefit corporation. ELM Resources wanted to improve their ability to analyze customer service delivery to drive continuous improvement. The company wanted to standardize procedures to ensure consistent customer service and improve sales force effectiveness. The challenge was to create a scalable Customer Relationship Management (CRM) system to accommodate future growth. The company implemented Siebel CRM On Demand to create a centralized record tracking system that allows ELM Resources to provide consistent service and track performance and customer interactions across the organization.
Avnet Users Rave Over Sage CRM SalesLogix	2007-01-23 01:00:26	Sage Software
Although some staff were using ACT! by Sage, the best-selling contact manager from Sage Software, the majority of Avnet's customer data was recorded in systems based on Lotus Notes. The company wanted to turn their reps' account info into an asset of the company's while providing a true value to their reps using the system. The idea was to get all that data in one bucket, stabilize it, and make it usable as a whole. Avnet chose Sage CRM SalesLogix over several possible solutions, including Siebel, Onyx, and Pivotal, because it not only meets their technology needs from a sales force automation perspective, but because the product offers the flexibility and integration capabilities the organization required.
Horizon Healthcare Services, Inc. Enters a New Era in Customer Service	2007-01-19 01:00:27	Oracle
As New Jersey's largest health insurer, Horizon Healthcare Services, Inc. (Horizon) provides coverage to more than 2.9 million people throughout the state. Since 1932, Horizon has offered quality healthcare products and services designed specifically to meet the changing healthcare needs of its customers. Faced with a growing member population and increasing competition, Horizon realized that it needed to upgrade its call center and sales force system to better serve its customers and while reducing administrative costs. The company implemented Oracle's Siebel applications for Customer Relationship Management (CRM) - enabling faster and more effective customer service, and realizing an initial cost savings of $2.1 million.