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 TitleDate AddedCompany
whitepaper When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World2009-08-20 Pitney Bowes
  With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing in more eco-friendly ways is important, but in today's economy, companies are also looking to monthly bills as a way to increase sales, cut costs and strengthen customer relations. This whitepaper examines best practices for communications provider billing in an environmentally conscious, multi-channel world.

Tags: Customer Management, Customer Management, Workflow Management, Business Functions		   
whitepaper Integrating Asset and Content Management2009-08-19 EMC
  Most organizations struggle to ensure that corporate asset documentation is readily available - especially when asset and content management platforms are not linked. One can overcome this challenge with SAIC Max2Docs, an intelligent, real-time, cross-application interface to share content and information between IBM Maximo Asset Management and EMC Documentum. The attendee of this webcast will find out how Max2Docs provides simultaneous access to shared documents and asset information.   
whitepaper ECM: The Practitioner's Stepping Stone to Electronic Medical Records2009-08-05 Optical Image Technology
  The first step in revamping the healthcare system is getting rid of paper files and manual processes and moving toward full-blown EMRs. Digital accessibility to information is critical to providing continuity of care and top-quality patient services. Federal mandates for adoption are approaching, and significant financial incentives for timely adoption will help to ease the transition. Comprehensive information must be securely accessible in one place to those who need it, whenever they need it, and wherever they are.   
whitepaper Introducing Symantec Workflow 7.02009-08-04 Symantec
  Effective process is the life blood of business. But inefficient, inflexible, and manual processes can inhibit the flow of business and affect the bottom line. The presenters of this webcast shows the latest innovations introduced with Symantec Workflow 7.0 that help as an IT professional automate IT and business processes to increase efficiencies, decrease bottlenecks and costs, enforce policies, and deliver automation that eliminates redundant, mundane manual efforts.   
whitepaper Plan for Success: Knowledge Worker Training and On-Boarding Are Easy With Process Automation2009-08-01 Optical Image Technology
  No matter how large or small a company is, employee turnover is inevitable. Although smart employers work hard to retain good people, few give enough thought to ensuring effective on-boarding of new hires that will ensure their success. Costs of recruiting, hiring, and training knowledge workers vary, ranging from 50% to 200% of an employee's annual pay, or more. Even with thorough training, vital details are often forgotten, passed over, or incorrectly understood. The resulting inconsistency, mistakes, and erratic service can damage company's reputation. Reliance on knowledge workers is steadily increasing. Regardless of their area of specialty, their knowledge, skills, and abilities drive company decisions, priorities, strategies, and organizational performance. This is risky for organizations as workers retire or move on, since knowledge is lost.

Tags: Software Development Tools, 		  
whitepaper Delaware Department of Transportation Replaces Spreadsheets With Single Project Management Solution2009-08-01 Oracle
  Delaware Department of Transportation's wanted to deploy project management application that organizes workflow so that planned expenditures and project timelines are in line with revenue sources and eliminate various spreadsheets used for capital project management - improving communication and providing visibility all the way up the organization into past, current, and future projects. Delaware Department of Transportation's replaced 50 to 75 cumbersome spreadsheets for tracking capital projects by implementing Oracle's Primavera P5 to house all past, current, and future project data - greatly enhancing information accuracy and timeliness and used Primavera to manage and provide visibility into approximately 16,000 projects - 500 of which are active at any given time.   
whitepaper ECI Telecom Cuts User Training Time and Cost by 50% With Flexible, Chinese-Language Learning Tool2009-08-01 Oracle
  ECI Telecom Ltd. wanted to roll out Oracle E-Business Suite applications, already used by 1,000 staff in Israel and 10 other locations, to 200 new employees in China and meet the needs of both competent and inexperienced IT users. The challenge was to train users rapidly and cost effectively in an expanding business with a growing user base and build a comprehensive repository of re-usable, classroom-based courses; context-sensitive, self-service, user-centric tutorials; and supplementary learning materials in Chinese. ECI Telecom Ltd. implemented Oracle User Productivity Kit, a suite of flexible training and content-development tools available in 21 languages, including Chinese and used the tool's advanced, collaborative design capabilities to define system transactions prior to the implementation and create scripts for user acceptance testing before rollout.

Tags: Workflow Management		   
whitepaper MetroPower Achieves 100% Profitability on New Projects With Integrated Project Management Software2009-08-01 Oracle
  MetroPower, Inc. wanted to replace paper-based project management processes with an automated solution and ensure that the company has 'Zero losers' - engineering projects that lose money - and that it meets project deadlines. The challenge was to improve resource utilization, enabling MetroPower to efficiently move employees from project to project and boost project profitability. MetroPower, Inc. leveraged Oracle's Primavera P6 Enterprise Project Portfolio Management and Primavera Contract Management solution to automate project management processes, helping the company improve efficiency and grow sales from US$50 million to US$100 million.

Tags: User Satisfaction		   
whitepaper Use of JMP for Optimizing a Custom Peptide Microarray to ID Autoantibodies for Multiple Sclerosis2009-08-01 SAS Institute
  Utilizing Design of experiment (DOE) has been standard procedure in optimizing procedures in many industrial and engineering fields. Applications in biotech have been limited until recently. Analysis of DOE experiments tends to be data- and statistics-rich, which in case was further compounded by the volume of data from one single microarray experiment. The choice of JMP for data analysis proved to be indispensable in workflow and methodically evaluating the data to identify the correct conditions for testing MS autoantibodies in serum. The combination of JMP and DOE reduced workflow for assay optimization and proved to be much more efficient than sequential assay optimization with peptide microarrays.

Tags: Data Tools		   
whitepaper The Compelling Case for Conferencing2009-08-01 Microsoft
  Organizations are looking for ways to improve their businesses while reducing costs and encouraging environmental sustainability. To meet these goals, many are turning to new software-based conferencing and collaboration solutions like Unified Communications for audio, Web, and video conferencing. Companies using these capabilities report measurable improvements in their corporate performance including business efficiencies, cost savings, and environmental footprint. Read the whitepaper to discover the specific ways Unified Communications can improve your bottom line.

Tags: Workflow Management, Internet and Web, Workflow Management, Office Suites