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 TitleDate AddedCompany
whitepaper Reduce TCO by Integrating Fax Servers with Existing Business Applications2009-09-15 Instant InfoSystems
  Mission critical business applications such as ERP, Document Management and Workflow applications can be integrated with fax servers to automate end-to-end business processes for improved productivity and reduced TCO. In addition, your organization can meet compliance regulations such as HIPPA and Graham Leach Bliley Act by automating the flow of documents from fax servers into an archival system. REGISTER NOW for this webcast. You will also learn how companies in the healthcare, financial services and transportation sectors improved business processes and reduced costs by integrating their fax server and ERP applications.

Tags: Enterprise Planning, Workflow Management, Office Equipment, IT Budgeting
  
whitepaper Mainsoft - Driving SharePoint Adoption in Lotus Notes Enterprises2009-09-11 Mainsoft Corp.
  Experts discuss the advantages of integrating SharePoint with Lotus Notes Collaboration tools can enable your people to work more effectively while reducing the time, cost, and effort spent working together. But how do you drive SharePoint adoption among Lotus Notes users? Discover your options in this program.

Tags: Workflow Management, Workflow Management, Internet and Web, Internet and Web
  
whitepaper Turning customer interaction into profitable relationships2009-09-08 Pitney Bowes
  Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and postage. However, most organisations take a fragmented approach to managing enterprise customer communications using outdated technologies which are not consistent across the range of media channels people use today. Read the report from analyst Quocirca to learn why and how the development of a CCM strategy transforms the impact of customer communications at every customer touch point, controlling cost, driving operational efficiencies and building customer loyalty.

Tags: Workflow Management, Data Infrastructure, Business Functions, Business Functions
  
whitepaper Butler Group Technology Audit: FICO™ Blaze Advisor® Business Rules Management2009-09-01 FICO
  Are you evaluating Business Rules Management or Decision Management applications? The Butler Group, one of Europe's leading independent IT research and analysis organizations, recently conducted a technology audit of FICO™ Blaze Advisor® Business Rules Management, one of the leading solutions available.

The Butler Group provides detailed analysis of Blaze Advisor's functionality, architecture, and deployment, as well as an overview of product strategy. It also provides recommendations as to what kinds of organizations will make the best use of Blaze Advisor.

Butler provides detailed functional descriptions and diagrams which can help you determine whether or not to include Blaze Advisor in your evaluation of Business Rules Management or Decision Management solutions.

Tags: Data Infrastructure, Workflow Management, Enterprise Planning, Security Administration
  
whitepaper Making Your FileNet to Documentum Migration a Success2009-08-27 EMC
  Struggling with high maintenance costs, multiple repositories, and complex upgrades? There is another option to FileNet - EMC Documentum. The attendee of this webcast will learn the key benefits of migrating from FileNet to Documentum. And, the attendee will hear about an easy-to-use, proven migration path from Crown Partners. The attendee will find out how to manage all of the content in a single, unified repository.   
whitepaper DOC1 Suite from Pitney Bowes Business Insight- a Butler Group Technology audit report2009-08-24 Pitney Bowes
  In the Butler Group's opinion, there is a growing market for personalised customer communications as competition in all market sectors intensifies.DOC1 Suite from Pitney Bowes is an electronic document composition application that enables organisations to turn documents such as statements into highly personalised communications. In today's modern world, customers want to receive their correspondence in their preferred choice, this could be via e-mail, SMS, or print and organisations must cater for a variety of delivery requirements. Read this report to learn more on personalised communications and how this can benefit your organisation.

Tags: Workflow Management, Financial Services, Business Functions
  
whitepaper e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report2009-08-24 Pitney Bowes
  Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messaging enables high-volume delivery; helps personalise messages; analyses the aggregated delivery and response status; develops workflow-based automated response systems to message replies; and indexes and archives messages to offer a customer-centric view. Client organisations with a sizeable direct customer communication operation will benefit from a solution of this nature to migrate to the relatively inexpensive and faster e-mail and SMS channels, and fine-tune the overall communication process through detailed analysis and a higher level of personalisation.

Tags: Workflow Management, Business Functions, Business Functions
  
whitepaper When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World2009-08-20 Pitney Bowes
  With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing in more eco-friendly ways is important, but in today's economy, companies are also looking to monthly bills as a way to increase sales, cut costs and strengthen customer relations. This whitepaper examines best practices for communications provider billing in an environmentally conscious, multi-channel world.

Tags: Customer Management, Customer Management, Workflow Management, Business Functions
  
whitepaper Integrating Asset and Content Management2009-08-19 EMC
  Most organizations struggle to ensure that corporate asset documentation is readily available - especially when asset and content management platforms are not linked. One can overcome this challenge with SAIC Max2Docs, an intelligent, real-time, cross-application interface to share content and information between IBM Maximo Asset Management and EMC Documentum. The attendee of this webcast will find out how Max2Docs provides simultaneous access to shared documents and asset information.   
whitepaper ECM: The Practitioner's Stepping Stone to Electronic Medical Records2009-08-05 Optical Image Technology
  The first step in revamping the healthcare system is getting rid of paper files and manual processes and moving toward full-blown EMRs. Digital accessibility to information is critical to providing continuity of care and top-quality patient services. Federal mandates for adoption are approaching, and significant financial incentives for timely adoption will help to ease the transition. Comprehensive information must be securely accessible in one place to those who need it, whenever they need it, and wherever they are.