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 TitleDate AddedCompany
whitepaper Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector2009-10-28 Optical Image Technology
  Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? Instant, secure, central access to all of digital content. A work management system that systematically drives work forward, drawing on business systems for pertinent documents and information. Electronic Document Management (EDM) and Business Process Management (BPM) do both and more, unleashing great power by connecting people with information and transforming both service and institutional performance.

Tags: Enterprise Planning, Workflow Management		   
whitepaper Selection Criteria for Remote Support Tools2009-10-23 NTRglobal
  Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer satisfaction ratings. Read this report to find out 10 critical selection criteria to use when evaluating remote support platforms, and identify how moving beyond homegrown or freeware tools will accelerate the achievement of business goals for your service and support operation

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Applying Remote Support Technology for Maximum Impact2009-10-20 Citrix Online
  Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.

Tags: IT Infrastructure, Business Functions, Workflow Management, LAN - WAN		   
whitepaper Supporting Employees Anytime, Anywhere2009-10-20 Citrix Online
  New business demands require a new approach to end-user support.  This is leading organizations to a remote service delivery model that leverages the Web and Saas technology

Tags: Workflow Management, Software Development Tools, Office Equipment, Mobile and Wireless		   
whitepaper IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility.2009-10-07 IBM
  Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM® Smart SOATM approach can help you react quickly and drive ROI. After the seminar you'll receive a complimentary IBM BPM assessment for a targeted analysis of your current situation.

Tags: Enterprise Planning, Workflow Management, IT Budgeting, Project Management		   
whitepaper Top 10 Strategies for Managers of Mobile Workers2009-10-01 Citrix Online
  By 2011, the mobile workforce in the U.S. is expected to reach 120.1 million people. Embracing this trend is more of a question of "how" rather than "if": How will you measure, manage and build relationships with increasingly distributed teams and workers?

Download the white paper to learn how to effectively manage workers in an increasingly mobile environment.

Tags: Workflow Management, IT Budgeting, Mobile and Wireless, Government		   
whitepaper IT's Critical Role in Enabling Mobile Work2009-10-01 Citrix Online
  Citrix Online teamed up with Work Design Collaborative to explore how businesses are responding to the growing demand for mobility. And the results may surprise you.

Tags: IT Infrastructure, IT Budgeting, Workflow Management, Government		   
whitepaper Seven Steps to Escaping Process Chaos2009-09-30 Consected.com
  The dream of all good businesses is to be lean, efficient and highly profitable. The best approach has always been to remove the biggest bane of good business: chaotic processes. All knows that paper documents, manual processes and email destroy employee productivity and present a risk to a business by accident error or through fraud. Automated workflows on the other hand deliver employee efficiency, mitigate risks and provide visibility into operations. To work better, it is essential to improve processes all across organization, not just focus on a single pain point. Those companies that have been successful know that there is a secret to doing this, in a way that truly transforms the business.

Tags: Workflow Management		   
whitepaper Reduce TCO by Integrating Fax Servers with Existing Business Applications2009-09-15 Instant InfoSystems
  Mission critical business applications such as ERP, Document Management and Workflow applications can be integrated with fax servers to automate end-to-end business processes for improved productivity and reduced TCO. In addition, your organization can meet compliance regulations such as HIPPA and Graham Leach Bliley Act by automating the flow of documents from fax servers into an archival system. REGISTER NOW for this webcast. You will also learn how companies in the healthcare, financial services and transportation sectors improved business processes and reduced costs by integrating their fax server and ERP applications.

Tags: Enterprise Planning, Workflow Management, Office Equipment, IT Budgeting		   
whitepaper Mainsoft - Driving SharePoint Adoption in Lotus Notes Enterprises2009-09-11 Mainsoft Corp.
  Experts discuss the advantages of integrating SharePoint with Lotus Notes Collaboration tools can enable your people to work more effectively while reducing the time, cost, and effort spent working together. But how do you drive SharePoint adoption among Lotus Notes users? Discover your options in this program.

Tags: Workflow Management, Workflow Management, Internet and Web, Internet and Web