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 TitleDate AddedCompany
whitepaper The Fair Isaac® Blaze Advisor® Business Rules Management System17/11/08 Fair Isaac
  The Fair Isaac® Blaze Advisor® Business Rules Management System is a complete solution for enterprise business rules management through decision service design, authoring and testing and rule service deployment and maintenance. A rule service is defined as a monolithic view of all the conditions and actions that need to be considered in performing a self-contained, callable decisioning process as a service function from a larger application. This white paper illustrates how the Blaze Advisor system's functional components interact with business applications and data.  sponsored by
whitepaper A Five-Point Plan for Rewiring Your Decisions17/11/08 Fair Isaac
  With customer centricity the rallying cry for today's retailers, CIOs and CTOs are called on to create the systems that support instant, highly personalized and targeted decision across multiple channels. Key to successful customer-centric decision making is sharing consistent insights and business rules across all business functions that touch the customer. Creating this infrastructure at scale requires a business rules management system. By implementing business rules as the base platform for marketing and merchandising operations programs, technology leaders can execute a five-point plan for operationalizing customer centricity. This paper explains how leading retailers such as Coca-Cola and Dell are building a customer-centric infrastructure for sharper marketing  sponsored by
whitepaper Achieving Decision Consistency Across the SOA-Based Enterprise17/11/08 Fair Isaac
  The adoption of a service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. This decentralized application environment provides a great deal of flexibility for business units and IT departments, but it also creates difficulty in managing the consistency of business decisions delivered through various applications. Business rules management systems (BRMS) provide a mechanism for managing decision logic and act as a conductor in order to align application decision behavior.  sponsored by
whitepaper Medical Education Provider Simplifies Web-Based Communication Through SBS 20082009-08-01 Microsoft
  MediMark International is an independent Australian company providing medical education programs to general practitioners and specialist physicians. With the assistance of 20 - 50 temporary managers, it delivers 2,000 - 3,000 courses each year that help doctors stay up to date with therapeutic best practices. Although it used a terminal server infrastructure, and its staff accessed email via Outlook Web Access, MediMark International spent a large proportion of its IT energies on employee support, as regional and temporary staff struggled to set up their laptops to access MediMark International systems. In January 2009, the company upgraded to Windows Small Business Server 2008 and Microsoft Office Outlook 2007.

Tags: Enterprise Planning		   
whitepaper Czech Region Citizen Portal Offers Access to 70 Public Service Online Transactions2009-08-01 Microsoft
  Until three years ago, local government in the Plzen region of the Czech Republic delivered public services by largely paper-based systems, with businesses and citizens making requests for services across the counter in working hours. In 2005, the regional administration sought European Union funding for an information portal capable of supporting transactional services for citizens and improved collaboration between different agencies of local government. HP won the public tender with full support of a portal based on a Microsoft orchestration layer, desktop suite, operating system, and data management software. As a result, around 70 services are now accessible online to more than 500,000 citizens. The new Virtuos system also interfaces with national e-government initiatives.

Tags: Enterprise Planning		   
whitepaper High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live2009-08-01 Microsoft
  JBMRA—Sperry Van Ness Institutional (JBMRA) specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office Outlook public folders and records kept in Office Excel spreadsheets. JBMRA needed to migrate to an effective long-term CRM solution, and chose Microsoft Dynamics® CRM Live. Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously. Moreover, brokers can immediately log notes about a client walkthrough, which another broker can later access to tailor the presentation of a property to their prospect.

Tags: Customer Management, Enterprise Planning, Internet and Web, Software Development Tools		   
whitepaper The Compelling Case for Conferencing2009-08-01 Microsoft
  Organizations are looking for ways to improve their businesses while reducing costs and encouraging environmental sustainability. To meet these goals, many are turning to new software-based conferencing and collaboration solutions like Unified Communications for audio, Web, and video conferencing. Companies using these capabilities report measurable improvements in their corporate performance including business efficiencies, cost savings, and environmental footprint. Read the whitepaper to discover the specific ways Unified Communications can improve your bottom line.

Tags: Workflow Management, Internet and Web, Workflow Management, Office Suites		   
whitepaper Smart Work for a smarter planet: Empower people and embrace change2009-08-01 IBM
  The world is getting smarter, providing an opportunity to think and act in new ways—economically, socially and technically. IBM can help you harness the power of new insights to gain the efficiency and agility that's critical for success in today's volatile environment. View the interactive brochure.

Tags: Enterprise Planning, Enterprise Planning, Software Development Tools, Software Development Tools		   
whitepaper Consultancy Drives Project Success and Cuts Costs With Proven Methodology2009-07-28 Microsoft
  With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment, drive adoption, and eliminate unplanned costs. To achieve this, the company turned to Microsoft Dynamics Sure Step, which provides a range of tools and templates that cover Microsoft Dynamics solutions from presales to implementation and ongoing support. Now, with Sure Step, the company is consistently ahead on project-delivery timelines, avoids budget overruns, and effectively manages change requests. And because Assistus can store its project information, including custom code, in Sure Step as templates, the company benefits from economies of scale through repeatability, enabling it to improve margins or cut costs on competitive bids to win more business.

Tags: Enterprise Planning		   
whitepaper Implementing an Issue Management Solution2009-07-22 Elsinore Technologies
  Issue management means a lot of things to a lot of people. A quick search on Google will invoke definitions, descriptions, tips, software tools, and organizations all devoted to the term. Whether it's implementing formal issue management solutions for the first time, upgrading, or changing vendors, it's often a daunting task for any organization and one that requires proper planning, appropriate expectations, and obtainable goals. These are the steps tsaADVET, an Engineering Drawing Management Systems (EDMS) solutions provider, went through as they created a team to review and improve their own business processes.

Tags: Software Development Tools		   
whitepaper Powersports Manufacturer Supercharges Dealer Management With Application Platform2009-07-21 Microsoft
  Polaris Industries Inc. is the number one off-road vehicle manufacturer in the world and a recognized leader in the snowmobile industry. The company relied on a group of unconnected systems to provide support to customers and a network of 1,500 dealers. Because these systems did not share information, Polaris support teams could not effectively track individual dealer issues, and it was difficult to assess the performance of the teams holistically. Polaris evaluated several solutions, but chose Microsoft Dynamics CRM as an application platform layer because of its superior technical flexibility and cost effectiveness. After deploying several applications to its various support operations, Polaris continues to extend Microsoft Dynamics CRM as a platform for other projects, including a dealer extranet and e-commerce Web site.

Tags: Enterprise Planning, Enterprise Planning		   
whitepaper Supply-Chain Services Firm Standardizes Global Operations on Flexible ERP Solution2009-07-20 Microsoft
  One company that has actually seen business increase during an economic downturn is supply-chain services firm PCH International. The company quickly realized, however, that its current enterprise resource planning system could no longer keep up with its growth. PCH began looking for a system that could automate tasks that employees had to perform manually and integrate and unify company data for faster, more efficient storage and retrieval. Working closely with Microsoft Gold Certified Partner ePartners, PCH implemented Microsoft Dynamics AX 2009 at its headquarters. Soon after, the company deployed the solution to six other locations. Now, the company benefits from border-free data access and management; faster, more cost-efficient transactions; and improved compliance with local tax codes and financial regulations.

Tags: Enterprise Planning, Customer Management		   
whitepaper Consolidate Management Software and Reduce Cost2009-07-20 IBM
  Organizations are feeling the pressure of economic uncertainty—directly in their own financial statements, with their business partners and customers and through the constant barrage of stories about troubling economic conditions and weak market and industry trends. Faced with challenges to reduce costs, at the same time they strive to closely align IT infrastructure to the business.

The solutions from IBM Tivoli provide an effective way to address these challenges. By consolidating with monitoring and management solutions from IBM Tivoli, organizations can reduce the costs of managing their IT infrastructure, increase their payback and align IT closely with the business.

Attend this Jam today and join EMA analysts for their findings on the benefits of consolidation to application management solutions. And, learn more about the benefits of following a phased approach to consolidation with Tivoli's application management solutions.

Register today to attend this on demand IBM event!



Tags: Internet and Web, Enterprise Planning, User Satisfaction, User Satisfaction