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 TitleDate AddedCompany
whitepaper The Fair Isaac® Blaze Advisor® Business Rules Management System17/11/08 Fair Isaac
  The Fair Isaac® Blaze Advisor® Business Rules Management System is a complete solution for enterprise business rules management through decision service design, authoring and testing and rule service deployment and maintenance. A rule service is defined as a monolithic view of all the conditions and actions that need to be considered in performing a self-contained, callable decisioning process as a service function from a larger application. This white paper illustrates how the Blaze Advisor system's functional components interact with business applications and data.  sponsored by
whitepaper A Five-Point Plan for Rewiring Your Decisions17/11/08 Fair Isaac
  With customer centricity the rallying cry for today's retailers, CIOs and CTOs are called on to create the systems that support instant, highly personalized and targeted decision across multiple channels. Key to successful customer-centric decision making is sharing consistent insights and business rules across all business functions that touch the customer. Creating this infrastructure at scale requires a business rules management system. By implementing business rules as the base platform for marketing and merchandising operations programs, technology leaders can execute a five-point plan for operationalizing customer centricity. This paper explains how leading retailers such as Coca-Cola and Dell are building a customer-centric infrastructure for sharper marketing  sponsored by
whitepaper Achieving Decision Consistency Across the SOA-Based Enterprise17/11/08 Fair Isaac
  The adoption of a service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. This decentralized application environment provides a great deal of flexibility for business units and IT departments, but it also creates difficulty in managing the consistency of business decisions delivered through various applications. Business rules management systems (BRMS) provide a mechanism for managing decision logic and act as a conductor in order to align application decision behavior.  sponsored by
whitepaper Bigger picture, smarter decisions: Today's BI tools2009-10-21 IBM
  With people and systems increasingly interconnected, it's hard to keep up with data. In the ForwardView article, "Bigger picture, smarter decisions: BI tools," you'll learn how Business Intelligence (BI) solutions provide greater visibility across the entire business to help you spot trends in real time. See how a midmarket company used BI solutions to make smarter decisions and increase competitiveness.

Tags: Data Tools, Enterprise Planning, Data Tools, Data Tools		   
whitepaper Top 10 DMVs for Easier SQL Server Monitoring2009-10-21 Quest Software
  Dynamic Management Views (DMVs) don't have to be mysterious! In this Quest Software Pain-of-the-Week webcast, join SQL Server experts Tim Ford and Brent Ozar as they discuss the most valuable DMVs, and how to use them.
    Learn about the DMVs that can help you:
  • Gain greater insight into your SQL Servers
  • Improve the performance of your databases and their indexes
  • See exactly what users are doing to your SQL instances
Take the mystery out of DMVs, and learn how they can best benefit you. Watch this on-demand webcast today.

Tags: Enterprise Planning, Enterprise Planning, Data Infrastructure, IT Budgeting		   
whitepaper People + Processes + Technology: Creating a Winning Formula for Customer Support2009-10-20 Citrix Online
  You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or even mediocre. This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.

Tags: Internet and Web, Internet and Web, Enterprise Planning, Mobile and Wireless		   
whitepaper Turbocharger Service Giant Speeds Up Global Expansion With Enhanced Workflow Integration2009-10-16 Microsoft
  Facing the time crunch, Tru-Marine knows that meeting its customers' demand for excellent service quality within the shortest turnaround time requires its staff to "Get their work done right the first time". Once the vessels' turbochargers are serviced, they should not require another servicing until two years' time. To achieve this, Tru-Marine's entire value chain from its spares warehousing, turbocharger repairs and eventually customer delivery, has to be tightly integrated to run like clockwork. After several proof of concept exercises, Tru-Marine chose Microsoft Dynamics NAV and Microsoft Dynamics CRM to empower its business.

Tags: Enterprise Planning		   
whitepaper The Value of Talent Development: Your Guide to Strategic HR Practices2009-10-15 SumTotal Systems
  Don't miss this practical guide to strategic HR practices. It shows you not only how to rethink your HR practices and policies, but also how to drive new processes — then align all of them to deliver real business results. You'll find out how to:
  • Get more value from your biggest expense - people
  • Make the most of current trends in Talent Development
  • Lay the groundwork for talent development through process changes now
  • Calculate ROI and make your business case for talent development
  • Select a talent development vendor


Tags: Enterprise Planning, Business Functions, IT Infrastructure, Government		   
whitepaper From Trust to Process: Closing the Risk Gap in Privileged Access Control2009-10-14 BeyondTrust
  In this whitepaper, Enterprise Management Associates (EMA) examines this critical issue in IT security administration in light of the BeyondTrust approach to helping businesses move from a trust-based system to a secure, auditable process in order to provide a higher standard of control and better support for regulatory compliance.

Tags: Enterprise Planning, Security Administration, IT Infrastructure, User Satisfaction		   
whitepaper Privileged Access Lifecycle Management: How PALM Refines Strategy for Enterprise IT2009-10-14 BeyondTrust
  Strengthening security, maintaining compliance, and achieving efficiencies and economies of scale are top-of-mind issues for enterprise IT executives. In this paper, IDC analysts examine the role of identity and access management (IAM) solutions in addressing these needs and specifically looks at the role privileged access lifecycle management (PALM) can play in helping heterogeneous organizations proactively refine their strategies regarding privileged access management controls, cross-platform monitoring, and automated workflow capabilities.

Tags: Enterprise Planning, Intrusion - Tampering, Security Administration, Data Infrastructure		   
whitepaper HP print solutions and 3M2009-10-14 Hewlett-Packard (HP)
  the objective for 3M was to optimize office printing infrastructure at 3M locations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.

Tags: Peripherals, Workflow Management, Enterprise Planning, Business Functions		   
whitepaper TPH Improves Knowledge Sharing and Business Collaboration With the 2007 Office System2009-10-14 Microsoft
  The Printing House Ltd. (TPH) has been a recognized leader in the printing industry since 1961. TPH specializes in delivering on-demand quick printing for Canadian businesses. In order to improve service delivery, TPH wanted to improve staff collaboration and find a more efficient method to transfer information across its 70 locations. The company decided to standardize on the 2007 Microsoft Office system, enabling TPH to take advantage of a unified set of industry-standardized tools. A key piece of the Office system deployment for TPH is Microsoft Office Communicator 2007, which acts as a system hub for real-time communications. With the 2007 Office system in place, TPH is benefiting from advanced voice capabilities and desktop sharing - helping to enhance productivity.

Tags: Office Suites		   
whitepaper OEM Program eBook2009-10-13 SAP
  Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own.

Tags: Enterprise Planning, Enterprise Planning, Data Infrastructure, Data Tools