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 TitleDate AddedCompany
whitepaper The Fair Isaac® Blaze Advisor® Business Rules Management System17/11/08 Fair Isaac
  The Fair Isaac® Blaze Advisor® Business Rules Management System is a complete solution for enterprise business rules management through decision service design, authoring and testing and rule service deployment and maintenance. A rule service is defined as a monolithic view of all the conditions and actions that need to be considered in performing a self-contained, callable decisioning process as a service function from a larger application. This white paper illustrates how the Blaze Advisor system's functional components interact with business applications and data.  sponsored by
whitepaper A Five-Point Plan for Rewiring Your Decisions17/11/08 Fair Isaac
  With customer centricity the rallying cry for today's retailers, CIOs and CTOs are called on to create the systems that support instant, highly personalized and targeted decision across multiple channels. Key to successful customer-centric decision making is sharing consistent insights and business rules across all business functions that touch the customer. Creating this infrastructure at scale requires a business rules management system. By implementing business rules as the base platform for marketing and merchandising operations programs, technology leaders can execute a five-point plan for operationalizing customer centricity. This paper explains how leading retailers such as Coca-Cola and Dell are building a customer-centric infrastructure for sharper marketing  sponsored by
whitepaper Achieving Decision Consistency Across the SOA-Based Enterprise17/11/08 Fair Isaac
  The adoption of a service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. This decentralized application environment provides a great deal of flexibility for business units and IT departments, but it also creates difficulty in managing the consistency of business decisions delivered through various applications. Business rules management systems (BRMS) provide a mechanism for managing decision logic and act as a conductor in order to align application decision behavior.  sponsored by
whitepaper Seven Steps to Escaping Process Chaos2009-09-30 Consected.com
  The dream of all good businesses is to be lean, efficient and highly profitable. The best approach has always been to remove the biggest bane of good business: chaotic processes. All knows that paper documents, manual processes and email destroy employee productivity and present a risk to a business by accident error or through fraud. Automated workflows on the other hand deliver employee efficiency, mitigate risks and provide visibility into operations. To work better, it is essential to improve processes all across organization, not just focus on a single pain point. Those companies that have been successful know that there is a secret to doing this, in a way that truly transforms the business.

Tags: Workflow Management		   
whitepaper Personalised Banking Services With Microsoft Dynamics CRM2009-09-24 Microsoft
  Sales support had been provided partly by the Bank portal from the front-end. "However, the core banking systems used by the employees in the background mostly functioned as silos, resulting in the lack of feedback on the entire process of how the customers were served. The Microsoft Dynamics CRM 4.0 powered operational CRM and front-end solution provides a single view of the customer and an integrated approach in the management of the preferred channel of the sales campaigns. The system increases the efficiency of more than a thousand employees and also provides support to managers in monitoring performance and in motivation.

Tags: Enterprise Planning		   
whitepaper Large Nonprofit Cuts Development Time by 300 Percent Using xRM2009-09-24 Microsoft
  With the support of nearly one million members and partnerships with large public and private supporters, the nonprofit Arbor Day Foundation carries out its mission as the world's largest tree-planting organization. As the Foundation expanded, leaders recognized the need to replace its aging system with a flexible solution that the IT team could customize to manage interactions with an increasingly diverse group of supporting organizations. The Arbor Day Foundation opted to take advantage of the xRM application platform layer that underpins Microsoft Dynamics CRM to rapidly develop and deploy customized relational applications for its many conservation programs.

Tags: Enterprise Planning		   
whitepaper The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success2009-09-21 Microsoft
  An organization's ability to respond quickly to changing customer demands and competitive landscapes is paramount not only to its success, but to its survival. Finding a CRM solution that meets your organization's needs today—but that can also scale and change as your company grows—presents both a technical and business challenge. Making the right choice can not only avert implementation disaster, but can also help you secure your organization's competitive edge.

Tags: Enterprise Planning, Customer Management, Business Functions, IT Budgeting		   
whitepaper Internet Lead Capture: CRM Product Demo2009-09-21 Microsoft
  This demo discusses how to best use the integrated web-to-lead capabilities of Microsoft Dynamics CRM.

Tags: Customer Management, Enterprise Planning, Customer Management, IT Budgeting		   
whitepaper Containing the Cost of Enterprise Databases while Boosting their Flexibility and Availability: Sybase ASE Cluster Edition2009-09-17 Sybase
  It is time for enterprises to radically rethink the way they deploy databases and look for technology that will help them find an affordable path to high availability, scalability, flexibility in deployment, and economy of resources, all of which translate into much higher efficiency, better reliability, improved service levels, and lower cost. Learn the key capabilities users should demand.

Tags: Data Infrastructure, Components, Enterprise Planning, Customer Management		   
whitepaper Deluxe Service on a Lean Budget: Lower Costs While Raising the Bar on Your Institution's Performance2009-09-14 Optical Image Technology
  Recent issues of Campus Technology, University Business, and the Educause Review sport prominent articles about doing more with less. The Educause association's current issues committee put "Funding IT" in first place on its 2009 Top-Ten Issues list, a spot it's held six times in ten years. It's no wonder: declining endowment performance, uncertain public support, and tight budgets make justifying IT expenditures tough. Spending on new initiatives now doesn't make sense unless savings exceed the investment. Enterprise Content Management (ECM) and Business Process Management (BPM) software achieve that goal by minimizing paper flow and reducing costs early in the document lifecycle.

Tags: Enterprise Planning		   
whitepaper Managing Risk & Uncertainty - An Executive's Guide to Integrated Bus Planning2009-09-14 Oracle
  A time of unprecedented market volatility and competition calls for a new business strategy. Integrated business planning can help you keep your finger on the market pulse, reduce planning iterations, accelerate decision making, and ensure that your plans are more actionable and your forecasts are more accurate, regardless of market volatility. Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans.

Tags: Enterprise Planning, Customer Management, Financial Services, Financial Services		   
whitepaper Solutions Provider Drives Global Growth With Vertical Focus and Partner Channel2009-09-10 Microsoft
  Modus Consult, a German provider of vertical software solutions that integrate with Microsoft Dynamics NAV, sought ways to grow its business and protect it from economic instabilities. The company gained Certified for Microsoft Dynamics NAV validation for its solutions and, with assistance from Microsoft partner account managers, identified potential reseller partners in other countries. Then, Modus Consult developed a structured, consistent approach to establishing partner relationships, training and enabling partners, and taking vertical solutions to international customers. Today, with the credibility asserted by Certified for Microsoft Dynamics status and a global reseller network, the company produces record revenue and serves vertical customers around the world. And, by doing more business in countries unaffected by economic slowing, Modus Consult thrives in a down economy.   
whitepaper BPM Success: Integration Is the Key2009-09-05 Optical Image Technology
  Business software integrations are similar, except a well-conceived integration delivers information with efficiency and consistency that vastly exceeds human potential. Integration makes it possible to tap into the tangle of business processes to get information wherever it resides and make it useful wherever it's needed. If the diverse software applications one uses don't connect at logical points, one misses opportunities for efficiency that Enterprise Content Management (ECM) and Business Process Management (BPM) software allow.

Tags: Software Development Tools