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 TitleDate AddedCompany
whitepaper The Fair Isaac® Blaze Advisor® Business Rules Management System17/11/08 Fair Isaac
  The Fair Isaac® Blaze Advisor® Business Rules Management System is a complete solution for enterprise business rules management through decision service design, authoring and testing and rule service deployment and maintenance. A rule service is defined as a monolithic view of all the conditions and actions that need to be considered in performing a self-contained, callable decisioning process as a service function from a larger application. This white paper illustrates how the Blaze Advisor system's functional components interact with business applications and data.  sponsored by
whitepaper A Five-Point Plan for Rewiring Your Decisions17/11/08 Fair Isaac
  With customer centricity the rallying cry for today's retailers, CIOs and CTOs are called on to create the systems that support instant, highly personalized and targeted decision across multiple channels. Key to successful customer-centric decision making is sharing consistent insights and business rules across all business functions that touch the customer. Creating this infrastructure at scale requires a business rules management system. By implementing business rules as the base platform for marketing and merchandising operations programs, technology leaders can execute a five-point plan for operationalizing customer centricity. This paper explains how leading retailers such as Coca-Cola and Dell are building a customer-centric infrastructure for sharper marketing  sponsored by
whitepaper Achieving Decision Consistency Across the SOA-Based Enterprise17/11/08 Fair Isaac
  The adoption of a service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. This decentralized application environment provides a great deal of flexibility for business units and IT departments, but it also creates difficulty in managing the consistency of business decisions delivered through various applications. Business rules management systems (BRMS) provide a mechanism for managing decision logic and act as a conductor in order to align application decision behavior.  sponsored by
whitepaper Accountancy Provider Transforms Customer Service With Business Management Solutions2009-10-01 Microsoft
  Inflexible systems at Freelance World hindered its ability to provide an efficient service. Microsoft Gold Certified Partner Codify helped the accountancy provider deploy Microsoft Dynamics AX 2009 and Microsoft Dynamics CRM 4.0 business management software, with interfaces built using Microsoft Silverlight. Employees now spend less time processing invoices and focus on the proactive services that make Freelance World invaluable to its clients.

Tags: Enterprise Planning		   
whitepaper Professional Services Firm Saves 44 Percent on Communications With Online Services2009-10-01 Microsoft
  Two Degrees, LLC, a professional services firm headquartered in Seattle, Washington, planned to upgrade its key messaging and collaboration solutions and boost its disaster recovery and data privacy practices. Instead of paying for on-premises migrations, new hardware, and a more secure data center, Two Degrees, LLC became an early adopter of Microsoft Online Services. Its autonomous technology solutions division, Slalom Consulting, deployed the hosted solution to deliver the security, communication, and collaboration functionality that Two Degrees, LLC consultants need to focus on customers and work productively onsite or at the office - at a 44 percent lower cost per person than it originally budgeted for.

Tags: Internet and Web		   
whitepaper Coffee Roaster Drives Productivity and Insight, Prepares Strategically for the Future2009-10-01 Microsoft
  Based on Vancouver Island, British Columbia, Oughtred Coffee and Tea is a coffee roaster, distributor, and equipment service provider. Relying on a basic accounting package to manage operations, the company handled many processes outside the system, resulting in islands of data, data reentry, and a lack of business insight. To streamline operations and achieve the insight needed to strategically plan production and optimize its merchandising on retailers' shelves, the company implemented Microsoft Dynamics NAV 2009 and engaged Microsoft Gold Certified Partner The RSC Group to drive the implementation by using the Microsoft Dynamics Sure Step methodology.   
whitepaper Global Apparel Distributor Boosts Employee Productivity and Competitive Agility2009-10-01 Microsoft
  As a relatively small company in a competitive global market, hummel International wants to operate as efficiently as possible and deliver consistently excellent customer service in designing and distributing sports and fashion clothing and accessories. The company implemented Microsoft Dynamics NAV to help manage and streamline business operations and enable employees to be more effective. The solution integrates closely with other Microsoft software already present and smoothly adjusts to changes in the business model. Under the Business Ready Enhancement Plan for Microsoft Dynamics, hummel International can upgrade and enhance the solution whenever Microsoft releases new versions, fixes, or service packs, without incurring additional expenses. Employees easily access training resources through Microsoft Dynamics CustomerSource to become more proficient technology users.   
whitepaper Consultancy Streamlines ERP Implementations, Boosts Customer Satisfaction2009-10-01 Microsoft
  Microsoft Gold Certified Partner NeoProcess supports business customers with business process optimization and implementations of Microsoft Dynamics AX. The company experienced a rapid influx of new customers and needed to streamline implementations while enabling new hires and other employees to be effective. NeoProcess discovered and adopted the Microsoft Dynamics Sure Step methodology. NeoProcess uses Sure Step to structure consistent, efficient implementation processes and to manage communications and understanding with its customers and partners, providing the company with a way to achieve its goals. With Sure Step resources, NeoProcess consultants accelerate their productivity, set proper expectations with customers, obtain signoff at all critical steps, accomplish higher customer satisfaction, and communicate effectively with customers and global implementation partners.   
whitepaper High-Profile Retailer Improves Data Accuracy by 30 Per Cent With Management Solution2009-10-01 Microsoft
  Delta Sport Group upgraded its business management software to Microsoft Dynamics AX 2009. Since deploying the solution, which integrates with its in house retail solution, the company has improved data accuracy by 30 per cent, increased sales by up to 10 per cent, and boosted productivity by 20 per cent.   
whitepaper Fashion Distributor Streamlines Operations, Enjoys High Value of Technology Investment2009-10-01 Microsoft
  Bianco Footwear designs, manufactures, and distributes a complex product line of shoes and fashion accessories through franchise boutiques located throughout Northern Europe. To make distribution more reliable and to gain better control over its business, the company replaced an older, no-longer-adequate software system with Microsoft Dynamics NAV. With the solution, Bianco Footwear helps ensure that all the stores can always meet customer demand and centralize and automate many cumbersome manual processes. In addition, the company decided to maintain the value of its technology investment by signing up for the Business Ready Enhancement Plan for Microsoft Dynamics.   
whitepaper Nucleus Research Guidebook: Leveraging Value from SAP with IBM Cognos2009-10-01 IBM
  Are you an SAP user preparing to invest in business intelligence (BI) or performance management (PM)? Then you'll want to read this Guidebook. Over the course of analyzing numerous SAP ERP deployments, Nucleus Research, a leading provider of bottom line-focused technology research and advice, discovered companies that also deployed IBM Cognos software achieved less costly deployments, realized faster time to benefit and delivered greater productivity improvements for end users.

Learn from the experiences of Toro, Huntsman, Rolls Royce, DirecTV, Kansas City Southern Railroad, Orangina, Ryerson, and a research organization within the U.S. Army.

Tags: Data Tools, Enterprise Planning, Data Infrastructure, Data Tools		   
whitepaper Seven Steps to Escaping Process Chaos2009-09-30 Consected.com
  The dream of all good businesses is to be lean, efficient and highly profitable. The best approach has always been to remove the biggest bane of good business: chaotic processes. All knows that paper documents, manual processes and email destroy employee productivity and present a risk to a business by accident error or through fraud. Automated workflows on the other hand deliver employee efficiency, mitigate risks and provide visibility into operations. To work better, it is essential to improve processes all across organization, not just focus on a single pain point. Those companies that have been successful know that there is a secret to doing this, in a way that truly transforms the business.

Tags: Workflow Management		   
whitepaper Personalised Banking Services With Microsoft Dynamics CRM2009-09-24 Microsoft
  Sales support had been provided partly by the Bank portal from the front-end. "However, the core banking systems used by the employees in the background mostly functioned as silos, resulting in the lack of feedback on the entire process of how the customers were served. The Microsoft Dynamics CRM 4.0 powered operational CRM and front-end solution provides a single view of the customer and an integrated approach in the management of the preferred channel of the sales campaigns. The system increases the efficiency of more than a thousand employees and also provides support to managers in monitoring performance and in motivation.

Tags: Enterprise Planning